The KTS Success Factor® (a Podcast for Women) podcast

Exercising Your Character Muscle with Mary Crossan

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When talking about character, it's common to oversimplify its meaning. However, extensive research reveals that it encompasses a multitude of dimensions, incorporating various behaviors within these dimensions. When evaluating a leader's character, it becomes evident that achieving an effective balance across all these dimensions is essential for leadership effectiveness. 

Dr. Mary Crossan is a Distinguished University Professor and Professor of Strategic Leadership at the Ivey Business School, Western University. In 2021, she was recognized on a global list representing the top two per cent of the most cited scientists in her discipline, and in 2023, she received the life-time career achievement Academy of Management Distinguished Educator award. Her research on leader character, organizational learning and strategic renewal, and improvisation is published in over 100 articles and books. Mary Crossan is co-author of: The Character Compass (October 30, 2023). 

In this episode, Mary shares how you can exercise the muscles of a leader character exercising all the different dimensions in balance with each other so you get more effective as a leader.

 

What you will learn from this episode:

  • Discover the various dimensions and behaviors that comprise a leader's character to effectively achieve balance and maximize effectiveness
  • Find out the steps to cultivate an organizational culture that truly embodies the unique character of each individual
  • Explore an innovative app designed to enhance leadership skills and foster personal character growth

 

"The essence for great leadership actually lies in your character."

- Mary Crossan

 

Valuable Free Resource:

 

Topics Covered:

01:43 - What's behind pursuing research about leader character

03:11 - Character to mean not just about one thing but a multifaceted dimension

05:42 - Learning how to develop the muscles of character 

07:35 - The assessment and development sides of character found in her book including an app 

11:14 - What dimension does confidence belong

13:42 - How do you keep all these behaviors associated with the 11 dimensions get to be in balance with each other

17:11 - What's in the character app: 

19:06 - Organizational culture a reflection of individual character

22:05 - Two important angles of leaders' blindspots

24:10 - Mary's important insights on leader effectiveness and most importantly the need for people to have access to toolkit and resources that would reinforce such

 

Key Takeaways:

"Picture this that if you want to rewire the culture of an organization, start with rewiring the character of the individuals within it, and then through that we begin to see some of the systems that don't really work or align well." - Mary Crossan

"We miss the major point that any potential virtue would operate like a vice in excess or deficiency. But if I put it another way, if you're going to have a lot of drive, you also need a lot of humanity and temperance in the other dimensions to support it." - Mary Crossan

"The work around character not only is around individual development, but it's around organizational transformation." - Mary Crossan

"...the culture of an organization will be a reflection of the character of the individuals within it, particularly senior leaders." - Mary Crossan

"Part of the way that we would talk about changing culture is, you know, fostering the development of character of the individuals in the organization and then addressing the systems that don't support it." - Mary Crossan

 

Ways to Connect with Mary Crossan:

 

Ways to Connect with Sarah E. Brown:

 

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