Celine Teoh on the "Catching Small Signals" Hack: How Consultants can Better Understand their Clients and Build Trust

We all get stuck sometimes. And it doesn't help that we solve problems the same way over and over again.In this episode, executive coach Michael Wenderoth offers a hack to get us out of that rut: "What would so-and-so do"? Pick someone who is very different from you. A quick 5 minute brainstorm can generate a diversity of ideas!Michael Wenderoth is an Executive Coach who focuses on building power, navigating politics and managing up. Using research-based methods, he helps executives rethink their assumptions about power and authenticity to become more effective at work. In addition to his global coaching practice, Michael lectures on leadership at IE Business School (Spain), coaches in executive education at Stanford Business School, and spent more than 20 years in senior roles in high growth companies in China, the U.S. and Europe. He holds an MBA from Stanford Business School, a BA from Carleton College, and has published in Harvard Business Review (HBR), HBR Ascend and Forbes.  Website and Bio.Resources:Michael's Forbes article about constraints

Ed Batista is a prominent Executive Coach in Silicon Valley who counts technology company CEOs and leaders in various fields as his clients. He coaches senior executives who are facing a challenge or who would like to be fulfilled and effective in their roles.Ed is also a lecturer at the Stanford Graduate School of Business, teaches a course called “The Art of Self Coaching”, and used to teach “Interpersonal Dynamics” (popularly known as “Touchy Feely”), the schools’ most popular elective. In today’s episode, he talks about the “M.E.S.S." hack for building emotional capacity so we can regulate our responses to stressful situations. If you've ever had a knee-jerk reaction to tough situations, regretted actions you've taken in response to triggering events, and would like to be more intentional about your actions, this episode is for you!Ed has been blogging since 2004 and has a wealth of resources, as well as game-changing and practical thought leadership on his site: www.edbatista.com. If you can’t hire Ed as a coach, his blog provides generous insight into “The Art of Self Coaching”, “Touchy Feely”, and his thoughtful approach. You can also check out this post he wrote on managing emotions, that touches on his discussion with us. We highly recommend it! You can also follow Ed on Twitter at https://twitter.com/edbatista

Ed Batista is a prominent Executive Coach in Silicon Valley who counts technology company CEOs and leaders in various fields as his clients. He coaches senior executives who are facing a challenge or who would like to be fulfilled and effective in their roles.Ed is also a lecturer at the Stanford Graduate School of Business, teaches a course called “The Art of Self Coaching”, and used to teach “Interpersonal Dynamics” (popularly known as “Touchy Feely”), the schools’ most popular elective. In today’s episode, he talks about  “The Impulse to Hurry is a Signal to Slow Down” hack, which helps people avoid mistakes rooted in cognitive bias. If you’ve ever felt the pressure to check something off your to-do list quickly, or felt the need to “get it over with” when having to deliver bad news, this episode is for you!Ed has been blogging since 2004 and has a wealth of resources, as well as game-changing and practical thought leadership on his site: www.edbatista.com. If you can’t hire Ed as a coach, his blog provides generous insight into “The Art of Self Coaching”, “Touchy Feely”, and his thoughtful approach. We highly recommend it! You can also follow Ed on Twitter at https://twitter.com/edbatista

Michael Wenderoth is an Executive Coach who focuses on building power, navigating politics and managing up. Using research-based methods, he helps executives rethink their assumptions about power and authenticity to become more effective at work. In today's episode, he explains how to use "The Other" EQ Hack to show up and be more powerful at work, which can drive better results. This strategy is useful in situations where you might normally back down: when asking for a raise or promotion, negotiating a salary package, or challenging someone at work about an idea or a direction.More about Michael: In addition to his global coaching practice, Michael lectures on leadership at IE Business School (Spain), coaches in executive education at Stanford Business School, and spent more than 20 years in senior roles in high growth companies in China, the U.S. and Europe. He holds an MBA from Stanford Business School, BA from Carleton College and has published in Harvard Business Review (HBR), HBR Ascend and Forbes.  Website and Bio.

Celine Teoh is an executive coach who helps C-suite executives in consumer companies convert potential into performance for their teams. She is a certified Tiny Habits Coach by BJ Fogg of Stanford’s Behavior Design Lab, with a focus on turning insight into action through habit formation. Celine is also an ex-McKinsey consultant with decades of consulting experience with Fortune 500 companies.  She holds an MBA from Stanford and a BSc from the London School of Economics,  speaks 5 languages and is learning a lot about behavior design with her new puppy.In this episode, Celine introduces a hack called "Catching Small Signals", which is useful for consultants hoping to quickly grasp the needs of different stakeholders, and building empathy and trust on the way to becoming a Trusted Advisor.

Agnes Le is an executive coach with 20 years of experience who has worked with thousands of leaders across the globe to help them thrive. She is a trained facilitator for the Interpersonal Dynamics course (a.k.a “Touchy Feely”), the most popular elective at Stanford Graduate School of Business. Agnes holds an MBA from Stanford and a Masters in Organizational Psychology & Career Management from the University of London. Her top values are courage, curiosity, and connection. Agnes has run 12 marathons and a few ultras, although these days she mostly runs after her two kids.In this episode, Agnes gives us a window into what happens in Stanford's Touchy Feely course, and shares her reasons for starting EQ Hacks with Celine.