Leeds Business Podcast podcast

What's it really like running a bar? - John Gyngell North Bar

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How many times have you thought, ‘wouldn’t it be cool to run a bar’. Today we talk to someone who’s done exactly that…. And owned a brewery too. As you might expect it’s not as easy as you might think….

He also drops a few truth bombs like ‘As a start up business owner you do roles that you a) haven’t been trained for, b) don’t like and c) aren’t very good at.' Hear also the great free item that will boost your customer satisfaction levels every time.

If you're looking for a business and entrepreneurship podcast that will inspire, motivate and educate you, through the personal business journeys and entrepreneurial lessons learnt of Leeds business owners then this is the podcast for you.

INTRODUCING JOHN GYNGELL

As the co-founder of North Bar, John has played a pivotal role in defining the craft beer landscape in the United Kingdom.

Starting with North Bar in Leeds in 1997 - the UK’s original craft beer bar to becoming the driving force in the craft beer revolution after co-founding North Brewing Co.

The brewery was born in 2015 and fast became a major player in the craft beer scene, winning numerous awards for its beers, team, design and marketing. Following the headwinds of Covid, the brewery was passed on to another local brewery in a pre-pack administration process.

John is now building out the North Bar group from its current eight sites.

EPISODE HIGHLIGHTS

[00:01:00] From Town & Country to opening the first North Bar

[00:07:00] The hard graft of the early days

[00:11:00] Expanding the business and the ‘hard parts’

[00:16:00] The North Brewing story

[00:26:00] The effects of Covid on the bars and the brewery

[00:36:00] How to build a hospitality brand

[00:41:00] The North Bar pub crawl as a promotion?

3 KEY TAKEAWAYS & BUSINESS LEARNINGS

• Youth helps – because you are so clueless, nothing is a problem

• As a start-up business owner you do roles that you a) haven’t been trained for, b) don’t like and c) aren’t very good at

• Go the extra step – it really does make a difference to how your customers feel

4 MOMENTS TO LOOK OUT FOR

“When we talk about KPIs and appraisals and such, it’s real turn off for me”

“The stats say that the huge majority of businesses fail”

“Everything we did during that process we did what we thought was right at the time”

“Being nice is free”


VALUABLE RESOURCES FOR YOU

Website: www.leedsbusinesspodcast.com

LinkedIn - https://www.linkedin.com/company/leeds-business-podcast/

Work with Phil - www.philfraser.co.uk


Website: https://northbar.com/

LinkedIn: https://www.linkedin.com/in/john-gyngell-3b565b144/

Shout out: https://www.linkedin.com/in/jane-slimming-698a4a3/

Buy the book - Unreasonable Hospitality.


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