How AI is Making Hospital Workflows Smarter and Faster with Nicholas Lin, cofounder and CEO of Guava

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com Bold ideas often look risky until they reshape an entire field. In this episode, Dr. Harvey Castro, Chief AI Officer for Phantom Space and prolific healthcare innovator, discusses his rapid leap into AI after discovering ChatGPT, how his first book on AI in healthcare went viral, and how that moment catapulted him onto global stages, including advising the Ministry of Health in Singapore. He shares earlier entrepreneurial breakthroughs like building top-ranked medical apps, creating freestanding emergency rooms focused on empathy, and scaling a healthcare system to hundreds of employees. Harvey also explores his digital twin project, wearable-driven longevity optimization, military background, storytelling in TED Talks, and his mindset around risk, conviction, and manifesting opportunities, illustrated through stories about Tony Robbins, bungee-less bridge jumps, and future ambitions.  Tune in and learn how innovation, curiosity, and courage can radically change what’s possible! Resources: Connect with and follow Harvey Castro on LinkedIn. Follow Phantom Space on LinkedIn and visit their website! Buy Harvey’s book ChatGPT and Healthcare here.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com What if hospitals could reduce hours of administrative work to minutes, without ever compromising sensitive patient data? In this episode, Nicholas Lin, cofounder and CEO of Guava, explains that their company automates prior authorization for hospitals without accessing PHI or EHR data. Their AI agents handle up to 95% of time-consuming administrative tasks, like coverage checks and policy reviews, by performing automated calls and warm transfers to human specialists only when necessary. The solution arose from their personal healthcare backgrounds and conversations with providers, aiming to streamline workflows while addressing hospitals’ strict data privacy concerns. Currently piloting with NewYork-Presbyterian, Guava hopes to scale nationally and sees education around AI’s capabilities as key to overcoming provider hesitation. Tune in to hear Nicholas Lin explain how Guava’s AI agents are revolutionizing prior authorization, helping specialists work faster, smarter, and stress-free! Resources Connect with and follow Nicholas Lin on LinkedIn. Follow Guava on LinkedIn and explore their website!

The Clubhouse model is proving that community and purpose can transform lives for people with serious mental illness. In this episode, Josh Seidman, Chief External Impact Officer for Fountain House, explores how the organization pioneered the Clubhouse model, a psychosocial rehabilitation approach built on community, partnership, and purpose rather than clinical hierarchies. Since its start in 1948, the model has expanded to 380 Clubhouses in 33 countries, helping members rebuild their lives through work, education, and connection. Data show that Clubhouse members experience higher employment, better housing, and reduced loneliness, while the model lowers Medicaid costs by 21%, saving society over $11,000 per person each year. Seidman also highlights participatory research projects like Measures That Matter and the Fountain House United Research Network (FHURN), which empower members to shape meaningful metrics and improve quality outcomes. Tune in and learn how community-driven innovation and lived experience are reshaping the future of behavioral health care! Resources: Connect with and follow Josh Seidman on LinkedIn. Follow Fountain House on LinkedIn and explore their website. If you want to find a clubhouse, visit the Clubhouse International website.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com High-quality, value-based primary care can lower costs, reduce burnout, and still be accessible to everyone, not just concierge patients. In this episode, Dr. Marla McLaughlin, Chief Medical Officer at Vera Whole Health, explains how a fully value-based model aligns financial incentives with what is best for patients by prioritizing quality over volume. She outlines their tiered approach, which uses technology for navigation, integrates virtual behavioral health and care management with local primary care, and delivers end-to-end services through brick-and-mortar clinics across multiple states. Marla shares why they focus on commercially insured populations to shift prevention and strong primary care earlier in life, including same-day and next-day behavioral health access that reduces unnecessary ER and inpatient use. She also describes how AI-powered documentation and supportive team structures protect clinicians from burnout while enabling clinics to be designed to simplify care and save money for everyone. Tune in and learn how value-based, whole-person primary care can truly serve everyone! Resources Connect with and follow Marla McLaughlin on LinkedIn. Follow Vera Whole Health on LinkedIn and explore their website!

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com Imagine detecting stroke and critical conditions instantly, even in the most resource-limited settings. In this episode, Junaid Kalia, Founder & CEO of SaveLife.AI, discusses how edge-based radiology AI can make lifesaving diagnostics accessible in low-resource environments worldwide. He shares how falling imaging costs and the off-patent status of stroke medications are transforming global stroke care. He explains the urgency created by massive radiologist shortages and why AI must fill the gap. He also reflects on the partnerships, pain points, and trust frameworks shaping the next generation of clinical AI. Tune in to hear how technology can bring equitable care within reach! Resources Connect with and follow Junaid Kalia on LinkedIn. Follow SaveLife.AI on LinkedIn and visit their website!

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com AI is reshaping radiology from image reading to clinical orchestration, and the human-plus-AI model will define the future of the field.  In this episode, sponsored by Outcomes Rocket and Censinet, Lior Eshel Ansher, founder and CEO of TestDynamics, discusses how his father’s late lung cancer diagnosis pushed him to investigate radiology errors and discover that 30% of cases are misdiagnosed. He explains how burnout, staffing shortages, and exploding image volumes strain radiologists who are measured on speed while still expected to catch every abnormality. Lior describes Satori, a platform that unifies outputs from multiple imaging AI tools into a single, actionable view, allowing clinicians to activate several AI engines without juggling fragmented interfaces. Finally, he shares his vision of radiologists evolving from readers to “orchestrators,” similar to pilots working with autopilot, and reflects on Israel’s startup culture, his entrepreneurial journey, and the mission to turn AI chaos into clarity for clinicians.  Tune in and learn how AI orchestration can make radiology safer, faster, and more human! Resources Connect with and follow Lior Eshel Ansher on LinkedIn. Follow TestDynamics on LinkedIn and visit their website!

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com Patients are now bearing an unsustainable share of healthcare costs, and providers who ignore the financial side of care are putting both outcomes and revenue at risk. In this episode, Seth Cohen, President at Cedar, discusses how the affordability crisis is being felt at the front lines, with patient out-of-pocket costs rising faster than overall medical spending, and the majority of Americans now in high-deductible plans that they often cannot afford. He explains why a small share of uninsured patients generates 35% of the dollars owed and how that financial stress undermines any claim of “healing” if it ends in ruined credit and anxiety. Seth introduces Cedar Cover as a proactive digital coverage safety net that goes beyond billing to connect patients to Medicaid, ACA plans, financial assistance, copay programs, and other benefits, already delivering a 97% success rate in Medicaid applications, pharmacy subsidies, and higher reimbursement on denied claims. Looking ahead, he predicts the crisis will worsen and argues that caring for patients means helping them access every resource.  Tune in and discover how reframing billing as part of care can create mutually beneficial situations for patients and providers. Resources: Connect with and follow Seth Cohen on LinkedIn. Follow Cedar on LinkedIn and discover their website! Learn more about Cedar Cover here.Email Seth directly here.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com AI will only build trust if we’re honest about both its potential and its risks.  In this episode, Anthony Lee, executive communication coach and head of Heroic Voice Academy, discusses how AI is reshaping conferences, clinical workflows, and the craft of speaking. He contrasts the adoption of beginner-level AI in healthcare with cutting-edge innovation at events like TED AI, highlighting the urgent need for more experimentation, compelling stories, and faster learning. Anthony explains how AI can support peer review, pre-consult patient interviews, and patient education while always keeping a human in the loop. He also explores job displacement, the speed of AI-driven disruption, and why strong communication and prompting skills are becoming non-negotiable. Finally, Anthony shares his “green room” lessons, from choosing events based on the producer, audience, and peers to preparing for the stage by speaking to three specific people in your mind.  Tune it and learn how to partner with AI without losing human trust in practice today! Resources Connect with and follow Anthony Lee on LinkedIn. Follow Heroic Voice Academy on LinkedIn and visit their website! Listen to Anthony’s previous interview on the Risk Never Sleeps podcast.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com What happens when clinicians have groundbreaking ideas, but no roadmap to bring them to life? In this episode, Dr. Arlen Meyers, Professor Emeritus of Otolaryngology, Dentistry, and Engineering at the University of Colorado School of Medicine and the Colorado School of Public Health, and President and CEO of the Society of Physician Entrepreneurs, discusses how SOPE helps clinicians transform ideas into innovations that reach patients. He explains why most healthcare professionals lack formal entrepreneurship training and how that gap leaves them unsure of what to do with their ideas. He explores the rising challenges of burnout and moral injury in medicine, and how fear, ego, and identity keep many clinicians from pursuing new paths. He also shares how SOPE uses “radical candor,” idea euthanasia, and practical entrepreneurial frameworks to help innovators pivot, persevere, or let go. Tune in to hear how physician innovators can finally connect the dots! Resources Connect with and follow Dr. Arlen Meyers on LinkedIn. Follow the Society of Physician Entrepreneurs on LinkedIn and discover their website!

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com Clean, connected data is becoming the foundation for real progress in patient access, affordability, and care delivery. In this episode, Lynne Nowak, Chief Data and Analytics Officer at Surescripts, shares how her team is using data, automation, and emerging technologies to remove friction across the healthcare system. She explains how greater interoperability improves information flow among providers, payers, pharmacies, and patients, especially benefiting underserved populations. Lynne details how her organization evaluates AI by focusing on its real-world impact, utilizing it for high-value tasks such as reviewing complex medical records for prior authorizations and digitizing benefit verification. She also highlights new insights such as “first-fill abandonment” and previews upcoming work in adherence analytics, price transparency, and direct-to-patient capabilities. Tune in and discover how smarter data, automation, and real-time insights are transforming access, adherence, and the patient experience across the care continuum. Resources Connect with and follow Lynne Nowak on LinkedIn. Follow Superscripts on LinkedIn and visit their website!