Medical Millionaire Podcast podcast

#192: Stop Being "Nice:" How MedSpas Lose Millions By Avoiding The Ask With The Skin Jeanie

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Cameron is joined by Stephanie Brand, founder of The Skin Jeanie, and they discuss the challenges faced by medical aesthetics providers, particularly around consultations, marketing, and patient care. Stephanie shares her journey from being overwhelmed in her practice to helping others navigate the complexities of running a successful medical aesthetics business. The conversation emphasizes the importance of effective communication, personalized consultations, and building community connections to foster growth in the industry.

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Takeaways:
  • Consultations should last 20-30 minutes to build trust.
  • Patients want to feel heard and understood, not like a number.
  • Mindset and energy are crucial for successful patient interactions.
  • Personalized treatment plans are essential for patient satisfaction.
  • Follow-up communication is key to retaining patients.
  • Building community connections can enhance practice visibility.
  • Influencer marketing can be effective if done strategically.
  • Practices should focus on internal growth before external marketing.
  • Social media presence should reflect the actual practice experience.
  • Practices need to prioritize authentic interactions over vanity.


Medical Millionaire: The Blueprint for Scaling a World-Class Medical Aesthetics Practice

Welcome to Medical Millionaire, the go-to podcast for forward-thinking Medspa owners, Medical Aesthetics leaders, Plastic Surgery & Dermatology practices, Concierge Wellness clinics, and Elective Healthcare entrepreneurs who are ready to scale with intention and operate like a true, high-performing business.

If you’re building, growing, optimizing, or preparing to exit your aesthetics or wellness practice, this show is your competitive advantage.

Hosted by Cameron Hemphill Your Guide to Sustainable, Scalable Growth Your host, Cameron Hemphill, is one of the most trusted growth strategists in Medical Aesthetics and Elective Wellness.

With over 10 years in the industry, Cameron has helped scale 1,000+ practices and more than 2,300 providers, working alongside the most recognized KOLs, national brands, EMRs, tech companies, and private equity groups, shaping the future of aesthetics. From marketing to operations, from finance to leadership, Cameron brings a real-world, data-driven perspective on what it takes to turn a practice into a powerful business engine.

What This Podcast Is All About: Each episode takes you behind the scenes of the fastest-growing practices in the country, revealing the systems, strategies, and mindset required to win in today’s Medical Aesthetics landscape.

Expect tactical insights, step-by-step frameworks, and conversations with:
  • Industry thought leaders
  • Top injectors & medical directors
  • EMR & tech innovators
  • Operations experts
  • Marketing strategists
  • Private equity & M&A advisors
  • Wellness and longevity pioneers
This is where aesthetics, business, technology, and wellness converge. What You’ll Learn on Medical Millionaire Every week, you’ll access expert guidance to help you scale profitably and predictably, including:
  • Marketing & Brand Positioning
  • CRM + Lead Management Systems
  • Patient Acquisition & Conversion
  • EMR Optimization & Tech Stack Architecture
  • Sales Psychology & Consultation Mastery
  • Finance, KPIs, and Practice Economics
  • Operational Workflows & Automation
  • Industry Trends Backed by Real Benchmark Data
  • Patient Retention & Lifetime Value Expansion
  • Mindset, Leadership & Team Development
Whether you're opening your first location or running a multi-million-dollar enterprise, you’ll gain the clarity and direction to grow with confidence. A Show Designed for Every Stage of Practice Growth Medical Millionaire breaks down the journey into four essential stages, showing you exactly how to move from one to the next:
  • Startup – Build the foundation and attract your first wave of patients
  • Growth – Scale revenue, expand services, and strengthen operations
  • Optimize – Increase efficiency, margins, and customer experience
  • Exit – Prepare your practice for maximum valuation and acquisition
If You’re Ready to Grow, This Is Where You Start. Tune in weekly for actionable insights, expert interviews, and the exact playbooks high-performing practices use to dominate their markets. This is the podcast for Medspa owners who want more than a job; they want a scalable, profitable, industry-leading business. Welcome to Medical Millionaire.

Let’s build your practice into the empire it deserves to be.

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