TransUnion’s Foy: Customer Demands, Cyberrisk, Digital Engagement Drive 2026 Insurance Trends

Patrick Foy, senior director, strategic planning, TransUnion’s insurance business, discusses how evolving customer expectations and digital demands are reshaping commercial insurance heading into 2026.

Johnson Lambert’s Chief Innovation Officer Dave Fuge explained how insurers can strengthen data quality, redesign workflows, and balance innovation with governance to fully harness the power of AI.

Alex Maloney, group CEO, Lancashire Group, points to accepting market cycles, building strong relationships, and avoiding quick fixes as competition intensifies. Maloney spoke with AM Best TV at the Rendez-Vous de Septembre in Monte Carlo.

Peak Re CEO Franz Hahn says India’s market is the “most interesting” in Asia, as demographics and technology shape each Asian economy as the insurance sector seeks to catch up with this fast-growing region. Hahn spoke with AM Best TV at the 21st Singapore International Reinsurance Conference.

An Nguyen from Expert Service Provider S-E-A discusses how Human Factors Analysis is typically conducted and how it is used in forensic investigations.

Attorneys John “Jack” Delany, Gary Samms and John Hare, from Qualified Member law firm Marshall Dennehey discuss the best approaches for attorneys to prevent nuclear verdicts in the courtroom. 

Keith Golembiewski, AVP, director, annuity research, LIMRA, discusses 2025 growth in registered index-linked and variable annuities, driven by market volatility and guaranteed income demand, with overall annuity sales projected over $450 billion.

Robert Wiest, CEO, MS Reinsurance, discusses reinsurance trends, the importance of underwriting discipline and strategies for managing risk in a changing market. Wiest spoke with AM Best TV at the Rendez-Vous de Septembre conference, Monte Carlo.

John Cavanagh, co-founder, Beat Capital Partners, discusses how managing general agents matured into underwriting leaders, specialty growth, client focus and responses to emerging risks. Cavanagh spoke with AM Best TV at the Rendez-Vous de Septembre conference, Monte Carlo.

Kirsten Bot, national director, actuarial services and financial consulting, HUB International, discusses emerging trends in benefits and how proactive strategies can curb medical and pharmaceutical inflation.