From Incident to Analysis: The Science of Human Factors Investigations

Alex Maloney, group CEO, Lancashire Group, points to accepting market cycles, building strong relationships, and avoiding quick fixes as competition intensifies. Maloney spoke with AM Best TV at the Rendez-Vous de Septembre in Monte Carlo.

Peak Re CEO Franz Hahn says India’s market is the “most interesting” in Asia, as demographics and technology shape each Asian economy as the insurance sector seeks to catch up with this fast-growing region. Hahn spoke with AM Best TV at the 21st Singapore International Reinsurance Conference.

An Nguyen from Expert Service Provider S-E-A discusses how Human Factors Analysis is typically conducted and how it is used in forensic investigations.

Attorneys John “Jack” Delany, Gary Samms and John Hare, from Qualified Member law firm Marshall Dennehey discuss the best approaches for attorneys to prevent nuclear verdicts in the courtroom. 

Keith Golembiewski, AVP, director, annuity research, LIMRA, discusses 2025 growth in registered index-linked and variable annuities, driven by market volatility and guaranteed income demand, with overall annuity sales projected over $450 billion.

Robert Wiest, CEO, MS Reinsurance, discusses reinsurance trends, the importance of underwriting discipline and strategies for managing risk in a changing market. Wiest spoke with AM Best TV at the Rendez-Vous de Septembre conference, Monte Carlo.

John Cavanagh, co-founder, Beat Capital Partners, discusses how managing general agents matured into underwriting leaders, specialty growth, client focus and responses to emerging risks. Cavanagh spoke with AM Best TV at the Rendez-Vous de Septembre conference, Monte Carlo.

Kirsten Bot, national director, actuarial services and financial consulting, HUB International, discusses emerging trends in benefits and how proactive strategies can curb medical and pharmaceutical inflation.

Nathan Riedel, SVP, federal government affairs, Independent Insurance Agents & Brokers of America, discusses how social inflation and litigation funding drive claims costs and premiums, and how agents can educate clients and advocate for reforms.

Matt Blackley, president and CEO, MapleTech, discusses how the company is leveraging AI, cloud-native platforms and intelligent automation to transform insurance operations while keeping client relationships and human trust at the forefront.