Retain Your P&A Customers with Richard Kimes https://www.linkedin.com/in/richard-kimes-017rbk/
📍 Season 2, Episode 56
📆 Originally aired: February 7, 2020
In this episode, we sit down with powersports retail expert Richard Kimes to talk about how dealerships can actually retain their parts and gear customers.
From training staff to improving the showroom experience, this conversation is packed with real-life advice for improving the retail side of your dealership — especially when walk-in traffic matters more than ever.
💡 What you’ll learn:
- Customer handling strategies that drive repeat business
- How to build retail loyalty without discounting
Ways to improve the handoff between service and P&A
The psychology of dealership walk-ins — and how to win them over
If you're serious about improving your in-store experience and selling more parts, accessories, and apparel, this is a must-listen.
🧠 Learn more about Motohunt's inventory & lead tools → https://dealers.motohunt.com
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