Will AI replace call centre workers?

It’s the ongoing question about AI – will it replace jobs or create new ones? We look at the argument from the point of view of call centre workers in the Philippines. Also on the programme, how Google Maps is tracking the changes in the built environment around the world. Plus – the small European city home to some of the most important music tech in the world.Get in touch with Tech Life by emailing [email protected] or sending us a Whatsapp on +44 330 1230 320. Presenter: Chris Vallance Producers: Tom Quinn and Imran Rahman-Jones Editor: Monica Soriano(Image: An animation of a robot wearing a headset and microphone. Credit: Getty Images)

Online mapping - we find out how it can help humanitarian work around the world. Alasdair Keane tries on virtual reality goggles that are teaching students how to solve real-world problems. Meet the teams racing on water with battery-powered boats. And a professor wins a prize for an energy-saving invention he dreamed up in 1977.Presenter: Alasdair Keane Producer: Tom Quinn(Photo: An online map is displayed on a laptop screen. Credit: AndreyPopov/Getty Images)

Tech Life speaks to some keen users of X in Brazil. What do they think of the ban imposed on the platform that was previously known as Twitter ? Have they moved to other social media, or have they found a way around the restrictions ?Also on Tech Life this week:We find out three things you should know about quantum mechanics. Why is it more difficult for big trucks to make the move from fossil fuels to cleaner electric power ? And AI in construction tech - we speak to the founder of a company harnessing artificial intelligence to help make sense of huge amounts of building industry paperwork.Presenter: Alasdair Keane Producer: Tom Quinn(Photo: The Brazilian flag is seen behind a phone screen displaying the X logo in this illustration photo. Credit: NurPhoto/Getty Images)

We get a first-hand insight into how the war in Sudan has affected tech workers and companies there. Also on Tech Life:Old unwanted fishing nets are a real issue, for marine life and us here on dry land. One man has come up with a way of turning an environmental problem into useful 3D printed products.And, we can see the sea. We can see the sky. But wouldn't it be great if we could see the wind as well? Well now we can!Presenter: Graham Fraser Producer: Tom Quinn(Photo: Smoke plumes billow from a fire at a lumber warehouse in southern Khartoum, Sudan, amidst ongoing fighting on June 7, 2023. Credit: AFP via Getty Images)

We hear from two voice over artists, based in New York City, who have filed a lawsuit against an AI company they claim stole their voices.Also on Tech Life this week:A device invented by Canadian university students is shaking up the milk business for small-scale dairy farmers in Africa. And an engineer tells us his robust plan to make tech easier to fix.Presenter: Chris Vallance Producer: Tom Quinn(Photo: An actress records her voice into a microphone. Credit: Andrey Popov/Getty Images)

An artificial intelligence tool is helping to detect chest issues, which could indicate lung cancer, in a matter of seconds. It's now in use in forty countries around the world. It's called Annalise AI, and we speak to the co-founder of the company behind it.Also on Tech Life:In Kenya, Direct Air Capture technology is being designed, manufactured and deployed in the vast Rift valley. And the commute of the future is being mapped out and planned today - find out about digital twinning.Presenter: Chris Vallance Producer: Tom Quinn(Photo: A doctor examines an X-ray image on a tablet. Credit: Athima Tongloom/Getty Images)

We take a look at a recent announcement from the International Olympic Committee that the inaugural Olympic esports games will be hosted in Saudi Arabia next year. While many have welcomed the competitive video gaming event, others have questioned the choice of host, because of the Kingdom's human rights record. The summer Olympics have come to a close in Paris, so we speak to the man behind the huge television operation there, using new tech to deliver the action to you - from almost every possible angle.From China to Mexico - how online shopping is changing the economics of restaurant food deliveries in a mega city. And what does it take to keep Wikipedia up-to-date ? We find out.Presenter: Alasdair Keane Producer: Tom Quinn(Photo: A competitor takes part in a motorsport event during Olympic esports week in Singapore, 2023. Credit: Yong Teck Lim/Getty Images)

It's called Pig Butchering - a cruel romance scam which has victims around the world. The BBC's Cyber correspondent, Joe Tidy, was targeted online. He played along to learn about the con and then turned the tables on the scammer, known as Jessica. Joe tells us what happened. Also on Tech Life, we find out about a digital detox. And we hear about the role played by artificial intelligence in discovering an important new antibiotic.Presenter: Chris Vallance Producers: Imran Rahman-Jones and Tom Quinn Editor: Monica Soriano(Photo: A red paper cut-out of a heart shape, torn in the middle, resting on a computer keyboard. Credit: Pla2na/Getty Images)

How do we cope when the tech we rely on stops working? This week we look at different types of blackouts . We explore the Bangladesh internet shutdown, which affected up to 170 million people for 10 days. We turn to South Africa, which experienced 15 years of daily power outages until very recently. Then to a country which still experiences blackouts now - Cuba. We meet the game developers who work even when the electricity cuts off.Presenter: Zoe Kleinman Producer: Imran Rahman-Jones Editor: Monica Soriano(Photo: A red road sign saying "404". Credit: Getty Images)

Alasdair Keane is at the season finale of the Formula E, taking a look at how the tech has advanced over 10 years. We hear from the co-founder of the fully electric car racing event and ask where it goes next. What do the drivers think? And how does the event meet its sustainability goals? Plus, we go behind the scenes of a world-record-breaking AI event.Presented and produced by Alasdair Keane. Produced by Imran Rahman-Jones. Edited by Monica Soriano.Image: An orange Formula E car on the racetrack in London. Credit: Getty Images.