
Tune in to hear:
- If Matt could take one lesson from his former life as a therapist and impart it to all the advisors that he serves, what would that lesson be?
- What compelled Matt to write his new book, Shut the F Up and Listen, and why did he think this message was particularly important in this moment we are in?
- The impulse to listen in order to respond, or to listen in order to solve a problem, is a really human impulse. How can we move beyond this and begin listening just for the sake of listening?
- What does it look like when one enters a conversation with intent and how does that look different from more opportunistic forms of listening?
- How can advisors best read what’s not being said in the room, through body language or otherwise, while remaining sensitive?
- How would Matt advise advisors to think about creating the optimal conditions for psychological safety in their offices?
- Is there ever a time that advisors should be more directive with their clients?
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