Samuel Pueringer, MHA, Senior Director of Retail Health Operations at Hartford HealthCare

In this episode, Sylvia Trent-Adams, President and CEO of the Institute for Healthcare Improvement, shares how IHI is helping health systems strengthen operations, integrate technology, and build resilient, patient-centered organizations. She also outlines her vision for advancing quality, safety, and workforce well-being in the decade ahead.This episode is sponsored by Institute for Healthcare Improvement.

In this episode, Dr. Gregg Nicandri, Chief Medical Information Officer at University of Rochester Medical Center, discusses how technology is transforming healthcare delivery. He shares insights on AI, ambient documentation, telehealth, and strategies for balancing innovation with clinician and patient needs.

In this episode, Samuel Pueringer, MHA, Senior Director of Retail Health Operations at Hartford HealthCare, shares insights into how the system is redefining patient access through retail, virtual, and hybrid care models, including innovative care kiosks at airports, and more.

In this episode, Dr. Brian Nwannunu, Orthopaedic Surgeon at Texas Joint Institute, shares insights on how AI, robotics, and digital health tools are transforming orthopedic surgery. He discusses the rise of outpatient procedures, smart operating rooms, and how technology is enhancing patient connection and surgical precision.

In this episode, Andrea Fisher, LCPC, Lead Clinical Therapist at Linden Oaks Medical Group, discusses Endeavor Health’s partnership with Naperville District 203 to bring counseling services directly into schools, improving access to care and promoting early intervention for students and families.

This episode recorded live at the 10th Annual Health IT + Digital Health + RCM Annual Meeting features Crystal Broj, Chief Digital Transformation Officer at MUSC. She shares how her team leverages AI and automation to streamline patient access, enhance engagement, and improve operational efficiency while maintaining strong governance and adaptability in a rapidly evolving digital landscape.

In this episode, Samuel Pueringer, MHA, Senior Director of Retail Health Operations at Hartford HealthCare, shares insights into how the system is redefining patient access through retail, virtual, and hybrid care models, including innovative care kiosks at airports, and more.

In this episode, Novella W. Thompson, MBA, MA, ALM-C, FACHE, Hospital Administrator for Population Health, Post-Acute Care, and Continuum Home Health at UVA Health University Medical Center, shares how UVA Health is realizing its vision for integrated, accessible care beyond hospital walls and offers powerful leadership insights on innovation, collaboration, and empowering teams to drive better patient outcomes.

In this episode, Dr. Peter Chang, Chief Transformation Officer at Tampa General Hospital, shares how TGH is leveraging innovation, care coordination, and generative AI to enhance patient care, expand nationally, and tackle workforce and efficiency challenges in healthcare.

This episode recorded live at the 10th Annual Health IT + Digital Health + RCM Annual Meeting features Dr. Mark Townsend, Chief Clinical Digital Ventures Officer at Bon Secours Mercy Health. He shares how his organization uses AI, venture partnerships, and operational insights to drive scalable change, improve patient engagement, and balance innovation with regulatory and budget realities.