Crystal Broj, Chief Digital Transformation Officer at MUSC

This episode recorded live at the 10th Annual Health IT + Digital Health + RCM Annual Meeting features Crystal Broj, Chief Digital Transformation Officer at MUSC. She shares how her team leverages AI and automation to streamline patient access, enhance engagement, and improve operational efficiency while maintaining strong governance and adaptability in a rapidly evolving digital landscape.

In this episode, Samuel Pueringer, MHA, Senior Director of Retail Health Operations at Hartford HealthCare, shares insights into how the system is redefining patient access through retail, virtual, and hybrid care models, including innovative care kiosks at airports, and more.

In this episode, Novella W. Thompson, MBA, MA, ALM-C, FACHE, Hospital Administrator for Population Health, Post-Acute Care, and Continuum Home Health at UVA Health University Medical Center, shares how UVA Health is realizing its vision for integrated, accessible care beyond hospital walls and offers powerful leadership insights on innovation, collaboration, and empowering teams to drive better patient outcomes.

In this episode, Dr. Peter Chang, Chief Transformation Officer at Tampa General Hospital, shares how TGH is leveraging innovation, care coordination, and generative AI to enhance patient care, expand nationally, and tackle workforce and efficiency challenges in healthcare.

This episode recorded live at the 10th Annual Health IT + Digital Health + RCM Annual Meeting features Dr. Mark Townsend, Chief Clinical Digital Ventures Officer at Bon Secours Mercy Health. He shares how his organization uses AI, venture partnerships, and operational insights to drive scalable change, improve patient engagement, and balance innovation with regulatory and budget realities.

In this episode, Jaimie Weber, System Director of Nursing for Perioperative Services at Alameda Health System, discusses how her team is using AI, predictive modeling, and technology-driven workflow improvements to enhance efficiency, staff satisfaction, and patient care. She also shares insights on investing in IT infrastructure to support telehealth, cybersecurity, and the future of connected healthcare.

In this episode, Dr. Maulik Purohit, Chief Health Innovation Officer at datosX Digital Health Labs, discusses key takeaways from a recent healthcare innovation conference, including how AI and automation are transforming documentation, diagnostics, and clinical efficiency in fields like radiology and cardiology.

This episode recorded live at the 10th Annual Health IT + Digital Health + RCM Annual Meeting features Dr. Nirmit Kothari, Associate Chief Medical Officer at Baptist Memorial Hospital – Memphis. He shares insights on integrating AI into clinical workflows, reducing documentation burdens, and balancing innovation with operational realities to enhance patient care and clinician engagement.

In this episode, Ryan Cameron, Ed.D., Vice President of Technology and Innovation at Children’s Nebraska, discusses how the organization is pioneering agentic AI solutions to improve access and affordability of pediatric care. He shares insights on balancing empathy with scale, empowering clinicians through AI education, and creating sustainable innovation that supports mission-driven healthcare.

In this episode, Dr. Jerilyn Morrissey, Chief Medical Officer, and Kaltrina Berisha, Vice President of Product Management at CorroHealth, discuss how AI and agentic systems are transforming clinical documentation integrity. They explore the evolution from paper records to intelligent digital systems, the role of technology in reducing clinician burden, and how AI can make documentation meaningful again while strengthening care and compliance.This episide is sponsored by CorroHealth.