Leadership, Capacity and the Ambulatory Front Door with Tracy Chu of Scripps Health

This episode recorded live at the Becker's Hospital Review 15th Annual Meeting features Jason Spigner, Chief Human Resources Officer, Sinai Chicago. He shares strategies for supporting and retaining new nurses, addresses the unique challenges of leading in a safety net organization, and offers insight on building mission-aligned leadership that drives equity and innovation.

This episode features Dr. Courtney Bolton, Chief Behavioral Health Officer at Imagine Pediatrics, as she shares how the organization is reshaping behavioral health access for children and families through a holistic, tech-supported care model. Dr. Bolton highlights the importance of crisis support, community engagement, and outcomes-driven strategies that prioritize stability, prevention, and long-term well-being.This episode is sponsored by Imagine Pediatrics.

In this episode, Tracy D. Chu, Corporate VP of Population Health and Chief Executive of the ACO at Scripps Health, shares how integrated leadership across operations and strategy enables better execution in ambulatory care and value-based models. She discusses managing capacity, recognizing early warning signs in teams, and the importance of intentional leadership in supporting high-performing healthcare organizations.

In this episode, Scott Becker highlights eight major stories in healthcare, including layoffs at Tower Health, the rise in measles cases, maternity service closures, and financial struggles among insurers.

In this episode, Scott Becker shares seven major stories shaping the healthcare landscape, including billion-dollar expansion efforts at Sutter Health and Arkansas Children's, hospital closures, margin challenges, and more.

This episode features Dr. James Lu, CEO and Co-founder of Helix, discussing how precision medicine is evolving from specialty use to becoming a foundational element of mainstream healthcare. He explores the infrastructure, partnerships, and mindset shifts needed for health systems to scale genomic data and realize its full value.This episode is sponsored by Helix.

In this episode, Molly Gamble, Vice President of Editorial at Becker’s Healthcare, breaks down the sweeping implications of the newly passed federal legislation that includes $1 trillion in projected Medicaid cuts. She shares perspectives from healthcare CFOs, the challenges of churn and prior authorization, and what hospitals may face in the months ahead.

This episode features Stephanie Mercado, CEO at the National Association for Healthcare Quality. Stephanie shares how healthcare organizations can scale quality and safety efforts, align their workforce for greater impact, and drive measurable ROI through the Workforce Accelerator Program and the findings of the (ROI-Q) report.This episode is sponsored by the National Association for Healthcare Quality.

This episode features David Banks, President and CEO of AdventHealth, and Mohan Giridharadas, Founder and CEO of LeanTaaS, in a deep conversation about tackling the capacity optimization opportunity in healthcare. They discuss strategic infrastructure investments, AI-powered smart rooms, and the need to reimagine operational models to improve access, efficiency, and patient care.This episode is sponsored by LeanTaaS.

In this episode, Dr. Rita Shane, Vice President and Chief Pharmacy Officer at Cedars-Sinai, shares her passion for advancing medication safety, tackling the “poly problem,” and navigating the complexities of therapeutic innovation. She also discusses her leadership in policy advocacy and the importance of collaboration in improving patient outcomes across the continuum of care.