S3 E3 - Taking Risks In The World Of Hospitality with PJ Busalacchi
Today we are talking about the hospitality industry since it has always meant a lot to me from the design, to the atmosphere, to the service, the people, and so much more. And I can always tell the difference between good and bad hospitality, and let me tell you todays guest knows how to impress! Today we have PJ Busalacchi with us, part of the Busalacchi family restaurant empire here in San Diego. From working from the ground up in the industry, thinking he would end up on an entirely different career path, rebranding the family restaurants and now branching out with his own premade espresso martini cocktails, PJ is here to share the challenges and rewards of what it takes to build a successful business in the hospitality world.
Topics in today's episode:
1. How PJ's family overcame challenges when working together & how he's found it’s challenged himself as an individual being that he's worked together to build this successful restaurant empire in San Diego.
2. PJ's best advice for those individuals who expect success immediately?
3. What the rebranding process looked like not only for his restaurants, but for it's clientele & how it changed the trajectory of business today.
4. The process from idea to completion for his new premade cocktail & what some of the peaks and pits of doing something like this were since he had never done something like it before.
5. What he feels is missing in the hospitality industry today that he can see changing in the future/years to come.
6. His key elements to a successful experience when someone visits any of his restaurants.
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