Episode 66 - When do I know enough about HOP to start implementation?

We respond to a listener question about "How do I know that I know enough about HOP to start applying it at work".

Andy's recommendations:

(Academic works that explain foundational concepts)

The Social Psychology of Organizing - Weick

Understanding Complexity - Professor Scott E. Page

How the Mind Works - Steven Pinker

The Effectiveness of Restorative Justice Practices - Jeff Latimer, Craig Dowden, Danielle Muise (2001)

(Books specific to the HOP space)

Managing the Unexpected - Karl E. Weick and Kathleen M. Sutcliffe

Safety-II in Practice - Erik Hollnagel

Joint Cognitive Systems - David D. Woods and Erik Hollnagel

Justice Culture - Sidney Dekker

The Field Guide to Understanding Human Error - Dekker

Pre-Accident Investigation - Todd Conklin

(Books where practitioners tell stories about using some HOP concepts)

Beyond Blame - Dave Zwieback

Bob's Guide to Operational Learning - Bob Edwards and Andrea Baker

(Additional helpful works that touch on some gaps)

Humble Inquiry - Edgar H. Schein and Peter A. Schein

Raising Human Beings - Ross W. Greene

Chaos Engineering - Casey Rosenthal & Nora Jones

Surfing the Edge of Chaos - Richard T. Pascale, Mark Millemann, and Linda Goija