Episode 62 - Andy's response to a case against HOP (part 3 - cardinal rules)

We share some ideas we have for future episodes, but ask for you to give us direction. Let us know what you'd like us to focus on.

Andy is often asked how HOP and Operational Learning can be used in parenthood. So with her oldest daughter's first day of school tomorrow, we decided to do some operational learning about how Penelope is feeling going into the big day.

Well, we decided to end this mini-series with a big one. Andy argues that all accidents are not preventable and what we should be doing about.

We continue our argument/counterargument series with point 3 - We cannot tolerate exceptions to cardinal rules.

Andy (and with a little help from from Chat GPT) begins her counterargument against herself from episode 59. There first point: "Root cause does (not) exist"

In an attempt to model a debate team, we argue against HOP, the problems (we're told) it causes, and why we should continue with the status quo.

(Trigger warning: suicide) Andy and Matt discuss a recent series of interactions they've had with Leaders, the Frontline workers, and how the reality of work often doesn't make it to the top.

We play a "mind game" of sending Andy back to one of her previous HSE roles with her existing HOP knowledge and ask what she would do differently - all of which we recorded in during a long drive.

We talk about discreet changes that can be made in conversations and the questions we ask to "do HOP".

Andy shares what an organization could look like as it grows and evolves over time with the implementation of HOP.