The Invisible Vault podcast

The Impacts of Faster Payments in Finance

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This is a special episode focused on payments.

How do you make faster payments securely? How do you lower the cost of payment processing? How do you enable different payment rails for a better customer experience? And how do you prevent inadvertent payments? 

We’re getting inside the minds of top CFOs and Treasurers to find out how they’re handling payments in this ever-changing financial landscape. We’ll hear from Reed Luhtanen, Executive Director of the U.S. Faster Payments Council, Katherine Edenbach, CFO at Emburse, Benjamin Seal, Vice President of Treasury Services at Cenveo, and more, including some bonus content from Michelle Richardson, SVP and CFO at Plaza Home Mortgages.

Quotes

*“We're in a world where we expect things to happen in real time. We expect when we do whatever it is we're doing, it's never fast enough. And so I think the banking system has relied on a very robust and very successful system of interconnectivity for the ACH network. But that does have a number of lags in it that fall short of consumer expectations and business expectations in terms of how fast things should happen in the 21st century economy.” - Reed Luhtanen, Executive Director of the U.S. Faster Payments Council

*”The new generations that are coming in, they're all instant gratification. They're used to having apps for everything and being able to have a meal delivered within five minutes to their house. Having that generation come in and take over treasury and payments I think is going to really streamline and make things a lot faster.” - Michelle Richardson, SVP and CFO at Plaza Home Mortgages

*”Our biggest area of risk management today is really around cyber security and phishing attempts. Making sure that our employees are well-educated and know how to identify phishing and establishing controls around where we know that those fraudsters might try to get in. So we have a number of controls around approving invoices and around outgoing payments, especially payments with new or different banking information or changes to invoice addresses. This year, we're also going to be adding a credit component to our card product. And obviously that will bring a whole different realm of potential risk management along with it. So we are anticipating that coming as we move through the year, but as of today, our biggest areas are really cybersecurity and phishing.” - Katherine Edenbach, CFO at Emburse

Time Stamps

*[1:55] Reed Luhtanen, Executive Director of the U.S. Faster Payments Council

*[2:35] Kevin Permenter, Research Director at IDC

*[4:17] Hamza Benamar, CFO at Kyriba

*[5:37] Michelle Richardosoon, SVP and CFO at Plaza Home Mortgages

*[9:40] Niklas Bergentoft, Principal at Deloitte & Touche LLP

*[12:30] Katherine Edenbach, CFO at Emburse

*[13:33] Benjamin Seal, Vice President of Treasury Services at Cenveo

*[15:35] Thomas Gavaghan, Vice President of Global Presales at Kyriba

Sponsor

The Invisible Vault is powered by the team at Kyriba, the global leader in cloud treasury and finance solutions, empowering CFOs and their teams to transform how they activate liquidity as a dynamic, real-time vehicle for growth and value creation. To learn more visit www.kyriba.com

Links

Connect with:

Reed Luhtanen, Executive Director of the U.S. Faster Payments Council

Kevin Permenter, Research Director at IDC

Hamza Benamar, CFO at Kyriba

Michelle Richardson, SVP and CFO at Plaza Home Mortgages

Niklas Bergentoft, Principal at Deloitte & Touche LLP

Katherine Edenbach, CFO at Emburse

Benjamin Seal, Vice President of Treasury Services at Cenveo

Thomas Gavaghan, Vice President of Global Presales at Kyriba

Daniel Shaffer, Executive Producer and Host of the Invisible Vault

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