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The Holy Grail of Finance: Real Time Data, Sustainable Growth and a Solid Bottom Line with Manish Sarin, CFO at Sprinklr

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This episode features an interview with Manish Sarin, CFO at Sprinklr, a cloud-based customer experience management company. 

Manish brings to the table more than 20 years working with high-growth technology and cybersecurity companies. Previously, he was CFO at Exabeam, EVP of Finance at ProofPoint, and led Software Strategy and Corporate Development at Hewlett-Packard. 

On this episode, Manish talks about collecting unstructured data from Twitter, Facebook and Reddit to grasp the public narrative around Sprinklr, using AI to predict what will happen in the quarter, and achieving the holy grail of finance, of real time data, sustainable growth, and a solid bottom line.

Quotes

*”We take all of this information, which is unstructured, could be Twitter feeds, could be posts, and we pull it together using a variety of AI models to get at what is the insight in terms of what groups of users are saying about our business. And so that gives me a sense for, at least in terms of my public narrative, what do I need to change or tweak or at least be aware of as we go and have our earnings calls?”

*”I mentored under a public company CFO, and one of the things he would always tell me is, 'Don't be afraid to break glass.' And I've always taken that to heart, which is, rarely is there any other function in today's enterprise that has the level of insight on what's going on with the business, and therefore has a very defined point of view on what needs to happen going forward.”

*”I would encourage people who are evaluating being a CFO that it is a very empowering role. And at no point should they feel like their voice is not gonna be heard because they have probably more insights on the business than even the people running sales or marketing or product. And to me, that is something that should be embraced [by] any new CFO. Very empowering role. Do not be worried about breaking glass. Go make sure your voice and opinion is heard.”

*”We're growing much faster than a lot of the competitors in our space. That tells me there is enough total addressable market for us to go after. And you never wanna build your business to the vagaries of the market right now. So in other words, you should keep growing no matter what is happening on Wall Street. Of course, you don't want to overspend in an environment where spend is under increasing scrutiny. But I would also argue this wouldn't be the time to pull back on spend as long as you fundamentally believe you're in a high growth segment. So for us, it's been trying to find that balance between the two… we're now showing investors that we can actually achieve sustainably high levels of growth while being prudent on the bottom line.”

Time Stamps

[3:03] Manish’s path to CFO

[6:54] How the CFO is a strategic partner to the business

[11:23] Cash Crossroads: Manish's technology vision at Sprinklr

[14:16] How Manish manages a data lake to structure Sprinklr's data

[19:07] All about Sprinklr

[22:42] The Playbook: Finance Strategy at Sprinklr

[25:35] Risk management at Sprinklr

[28:59] How Sprinklr uses AI

[29:52] Report from the Future: Manish on the next generation of finance leaders

[34:02] Quick Hits: Rapid fire questions with Manish Sarin

Sponsor

The Invisible Vault is powered by the team at Kyriba, the global leader in cloud treasury and finance solutions, empowering CFOs and their teams to transform how they activate liquidity as a dynamic, real-time vehicle for growth and value creation. To learn more visit www.kyriba.com

Links

Connect with Manish on LinkedIn

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