What's Next Now! podcast

RUM & EQ

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This week, I welcome Evan Watkins, an expert in emotional intelligence, who helps us unravel a subject that truly resonates with me - emotional intelligence in everyday life!

Imagine that your career is sailing smoothly, or perhaps it is facing turbulence with unforeseen changes like a layoff or a surprising new opportunity. How do we navigate such unpredictable turns? Evan helps us break down how emotional intelligence, described simply as the "intelligent use of your emotions," can serve as our compass.

He introduces us to the RUM model - Recognize, Understand, and Manage - which provides a framework for emotionally intelligent decisions in both life and work. Think of it not as your typical cocktail but as your emotional cocktail, blending self-awareness, self-management, social awareness, and relationship management!

If you Google "how to control your anger," you will see 1.2 million search results, but Evan humorously points out how many of these just recycle the same age-old advice. Instead, emotional intelligence teaches us to channel emotions like anger, not just control them, harnessing their energy positively in workplaces and beyond. Evan and I discuss intriguing examples such as Max Scherzer, the baseball pitcher whose intentional and controlled anger powers his performance.

We also would be remiss to not talk about AI. As we pivot into the rapidly advancing world of technology, Evan shares his musings on how AI and emotional intelligence may intertwine. They’re more intersectional than we often think, with emotion-aware avatars and other tools changing the communication game.

I hope that you will dive into this episode filled with wisdom and wit, insights, and practical tips that encourage us all to focus on the human touch in an increasingly digital world.

In summary, Evan and I discuss how emotional intelligence can be developed to effectively take on both expected and unexpected life and career changes. Evan emphasizes the practical applications of emotional intelligence in handling workplace dynamics and anger management, while also exploring its intersection with AI technology to enhance communication and interaction.

Episode Highlights: [2:45] - Evan lives in Oceanside with his wife, a professor at UCSD, and their border collie Wendell; he surfs daily and is a writer shopping his second book![4:26] - Emotional intelligence involves recognizing, understanding, and managing emotions to improve life and relationships.[7:41] - Soft skills, such as emotional intelligence, are important for generations affected by limited socialization during COVID.[9:05] - Emotional intelligence is learnable; practicing key skills post-COVID can help improve relationships and workplace dynamics.[11:16] - LEADx offers a free, validated emotional intelligence assessment![13:28] - Evan argues that anger, when managed, can improve focus, persistence, and resilience, as shown in various studies.[15:48] - Evan discusses how Max Scherzer uses anger as motivation but ensures it doesn’t overwhelm him, balancing focus and control.[17:34] - Recognizing emotions in real-time can reduce their intensity and improve conflict resolution.[20:46] - Emotional intelligence is essential for adapting to rapid AI advancements, blending with technical skills effectively.[22:47] - Evan points out how future emotional intelligence tools could help refine tone in communication.[25:30] - The LEADx book offers strategies and assessments which help readers develop emotional intelligence and track progress.[28:37] - Evan explains how nudges based on assessments offer tailored strategies for personal and team development in real-time contexts.[31:12] - In closing, emotional intelligence involves recognizing, understanding, and managing emotions to enhance relationships and interactions.

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