279: 3 Ways to Improve Your Customer Experience | Marketing Tip Monday

Understanding your water use is essential—whether it’s regulated or not. Kevin Rost, Sales Representative for Apollo Ag Technologies in Fresno, California, shares how growers can get ahead of evolving water management expectations. Using California’s Sustainable Groundwater Management Act (SGMA) as a case study, he explains acronyms like GSA and GSP, outlines affordable tools for monitoring water use, and highlights why participation in local decision-making matters. This episode offers valuable insights for any grower looking to protect their resources, reduce costs, and build a more resilient farm. Resources:         Appolo Ag Technologies Groundwater: Understanding and Managing this Vital Resource Kevin Rost on LinkedIn Sustainable Groundwater Management Act (SGMA) Ultimate Irrigation Playlist Vineyard Team Programs: Juan Nevarez Memorial Scholarship - Donate Online Courses – DPR & CCA Hours SIP Certified – Show your care for the people and planet   Sustainable Ag Expo – The premiere winegrowing event of the year – Discount Code PODCAST25 Vineyard Team – Become a Member

Most of the world’s wine grapes, like Chardonnay, Merlot, and Sauvignon Blanc, come from Vitis vinifera, a species prized for fruit quality but highly vulnerable to cold, pests, and disease. Assistant Professor Soon Li Teh of the University of Minnesota is developing new cold-hardy cultivars by combining traditional breeding with DNA technology—essentially 23andMe for grapes. His work taps into the resilience of native American species to improve winter survival and disease resistance. But it’s no quick fix: the process from initial cross to cultivar release takes 18 to 25 years. Resources:         135: Cold Hardiness of Grapevines 155: Sustainable Vineyard Management Across Different Climates 217: Combating Climate Chaos with Adaptive Winegrape Varieties Grape Breeding and Enology project website Grape breeding at the University of Minnesota Soon Li The, LinkedIn Soon Li Teh, University of Minnesota Vineyard Team Programs: Juan Nevarez Memorial Scholarship - Donate Online Courses – DPR & CCA Hours SIP Certified – Show your care for the people and planet   Sustainable Ag Expo – The premiere winegrowing event of the year – Discount Code PODCAST25 Vineyard Team – Become a Member

AI won’t replace you, but it can help you do more. Marketing expert Tamara Bingham (Likely Story Strategies) shares 5 practical ways wineries can use AI to save time, repurpose content, and plan smarter. Tune in for quick tips to work more efficiently and stay creative. Resources: *** Tell Your Sustainable Story Online Course *** Apply for SIP Certified Wine Likely Story Strategies Marketing Tips eNewsletter Sustainable Story Worksheet Print Electronic Vineyard Team Programs: Juan Nevarez Memorial Scholarship - Donate SIP Certified – Show your care for the people and planet  Sustainable Ag Expo – The premiere winegrowing event of the year Vineyard Team – Become a Member

Originally developed to combat phylloxera, rootstocks are now being researched as a solution to one of viticulture’s challenges: drought. Dr. Suraj Kar, Assistant Professor of Viticulture at Cal Poly San Luis Obispo, explores the 150-year history of rootstocks and their evolving purpose. He explains the complex influence rootstocks have on drought tolerance, vine vigor, and fruit set—and how long-term research is identifying those best suited to support vine longevity in a changing climate. Resources:         110: How to Develop a New Vineyard Site 171: How to Farm Wine Grapes for Climate Change Differences in grapevine rootstock sensitivity and recovery from drought are linked to fine root cortical lacunae and root tip function Foundation Plant Sciences Grape Registry: Grapevine Varieties Irrigation and rootstock effects on the phenolic concentration and aroma potential of Vitis vinifera L. cv. Cabernet Sauvignon grapes Researchers pinpoint drought-resistant traits in grape rootstocks Root pressure–volume curve traits capture rootstock drought tolerance Suraj Kar, Ph.D The influence of grapevine rootstocks on scion growth and drought resistance Vineyard Team Programs: Juan Nevarez Memorial Scholarship - Donate Online Courses – DPR & CCA Hours SIP Certified – Show your care for the people and planet   Sustainable Ag Expo – Discount Code PODCAST25 Vineyard Team – Become a Member

 Want to get your winery featured in the press? Start with a better press release. Erin Kirschenmann, Managing Editor of Wine Business Monthly and founder of Novel Pairings, shares what makes a press release newsworthy. She explains how to tailor your message, capture editors’ attention with the five Ws, and why showcasing the human side of your brand matters. Learn how to craft more effective press releases and make your brand stand out. Resources:         265: How to Stand Out on Social Media in 2025 276: The Business Case for Employee Engagement in the Wine Industry | Marketing Tip Monday Erin Kirschenmann on Instagram Novel Pairings Wine Business Vineyard Team Programs: Juan Nevarez Memorial Scholarship - Donate Online Courses – DPR & CCA Hours SIP Certified – Show your care for the people and planet   Sustainable Ag Expo – The premiere winegrowing event of the year Vineyard Team – Become a Member

Why do most tasting room guests show up? It’s not for the wine. Dan McCole (Michigan State University) shares research-backed tips to elevate customer experience through atmosphere, staff engagement, and showcasing accolades. Resources: *** Tell Your Sustainable Story Online Course *** 257: Understanding Winery Visitors – Increase Sales with your Messaging 2025 SIP Certified Sustainable Stories – get inspired Apply for SIP Certified Wine Marketing Tips eNewsletter Sustainable Story Worksheet Print Electronic Vineyard Team Programs: Juan Nevarez Memorial Scholarship - Donate SIP Certified – Show your care for the people and planet  Sustainable Ag Expo – The premiere winegrowing event of the year Vineyard Team – Become a Member

Fungicide resistance in powdery and downy mildew is a growing challenge in Australian vineyards. Ismail Ahmed Ismail, Senior Research Officer at the South Australian Research and Development Institute, discusses a decade-long national study on fungicide resistance in Australian vineyards. Listeners will learn how spore trapping is being made practical and affordable, the use of phenotyping and genotyping to detect resistance, and why monitoring fungal populations is critical for sustainable disease management across FRAC groups. Resources:         266: Soft Pesticide Trial: Powdery Mildew, Downy Mildew, Botrytis, and Sour Rot 235: Battling Fungicide Resistance with Glove Sampling 219: Intelligent Sprayers to Improve Fungicide Applications and Save Money 117: Grapevine Mildew Control with UV Light Australian Fungicide Resistance Extension Network FRAC Code List©* 2024 Improving the understanding of fungicide resistance in Australian viticulture Status of fungicide resistance in Australian vineyards and developing strategies for monitoring Understanding fungicide resistance in powdery mildew, downy mildew and botrytis Vineyard Team Programs: Juan Nevarez Memorial Scholarship - Donate Online Courses – DPR & CCA Hours SIP Certified – Show your care for the people and planet   Sustainable Ag Expo – The premiere winegrowing event of the year Vineyard Team – Become a Member

How do volatile phenols from wildfire smoke interact with wine chemistry? Mango Parker, Senior Research Scientist at the Australian Wine Research Institute, breaks down the science of smoke taint in wine. From identifying early markers like guaiacol and 4-methylguaiacol to uncovering the complex web of over a thousand compounds involved, Mango shares insights from two decades of research into how smoke transforms wine—from vineyard to barrel. Resources:         145: New Class of Compounds Linked to Smoke Taint in Wines 143: Can Barrier Sprays Protect Against Smoke Taint in Wine? Australian Wine Research Institute – Smoke Taint Mango Parker Mango Parker - Google Scholar Mango Parker - LinkedIn Prevalence of Wildfire Smoke Exposure Markers in Oaked Commercial Wine Vineyard Team Programs: Juan Nevarez Memorial Scholarship - Donate Online Courses – DPR & CCA Hours SIP Certified – Show your care for the people and planet   Sustainable Ag Expo – The premiere winegrowing event of the year Vineyard Team – Become a Member

Discover how prioritizing employee engagement can elevate your sustainability efforts and business success. This episode explores real-world examples from Niner Wine Estates, Ancient Peaks, and Hope Family Wines, where workplace culture, strong benefits, and community involvement turn staff into long-term, loyal brand ambassadors. Learn why engaged employees are key to implementing best practices and creating meaningful customer connections. Plus, find out how to start empowering your team with a free 30-minute online course. Resources: *** Tell Your Sustainable Story Online Course *** 2025 SIP Certified Sustainable Stories – get inspired Apply for SIP Certified Wine Marketing Tips eNewsletter Sustainable Story Worksheet Print Electronic Vineyard Team Programs: Juan Nevarez Memorial Scholarship - Donate SIP Certified – Show your care for the people and planet  Sustainable Ag Expo – The premiere winegrowing event of the year Vineyard Team – Become a Member

Pest Friends is a hands-on simulation that helps farmers make smarter Integrated Pest Management (IPM) decisions—by making the field a game board. Grant Loomis and Jason Thomas, Extension Educators with the University of Idaho, created Pest Friends to help players experience the real-life consequences of pest control. Players manage population dynamics, reacting to pest pressures, and decide when—and if—to intervene with pesticides, habitat modifications, or beneficial insect support. It’s not just educational—it’s a window into how people think about pest management. Resources:         266: Soft Pesticide Trial: Powdery Mildew, Downy Mildew, Botrytis, and Sour Rot 271: Integrating Biological Solutions 272: 30 Gophers a Night: Why Barn Owls Belong in Your Vineyard Application of Integrated Pest Management Skills Through a Board Game Simulation Grant Loomis Jason Thomas New Pest Friends’ website helps pest managers thrive Pest Friends Game Pest Friends Game Overview Sustainable Winegrowing Podcast Pest Management Episodes Vineyard Team Programs: Juan Nevarez Memorial Scholarship - Donate Online Courses – DPR & CCA Hours SIP Certified – Show your care for the people and planet   Sustainable Ag Expo – The premiere winegrowing event of the year Vineyard Team – Become a Member