The Leadership & Customer Service Secrets Every Agent Needs | Rei Mesa, CEO of BHHS Florida Realty

Relationships are your savings account. In this Stay Paid interview, we chat with Rei Mesa, President & CEO of Berkshire Hathaway HomeServices Florida Realty. Rei shares the leadership principles, customer service philosophy, and relationship mindset that built one of Florida's most respected brokerages. He explains why agents must work with a cadence of accountability, how full-service real estate creates customer loyalty, and why relationships are your greatest long-term asset. You'll hear about: ·      Rei's origin: from college student helping at open houses to Rookie of the Year ·      How relationships became his "savings account" philosophy ·      Why customer experience beats technology & AI every time ·      The 600-person wedding analogy for sphere of influence ·      Rei's advice to his younger self: buy real estate and lead with courage, strength, humility, and gratitude Rei also shares what agents must do in 2026 to win more business despite a shrinking "pie." If you want to grow like a true leader, this episode is packed with wisdom. 📧 Email Rei: [email protected] 📞 Call Rei: 305-794-4628   ⁉️ Do YOU have a question you'd like us to answer on air? Send us an email at [email protected] or shoot us a DM on Instagram https://www.instagram.com/staypaidpodcast

Your listing isn't selling? It's price, promotion, or presentation. In this week's Q&A episode, agents call in with real problems — wasted marketing spend, low-converting leads, and a condo sitting 116 days on the market — Luke, Josh, & the Acree Brothers Realty team walk them through how to fix each one. Learn how long ROI really takes, how to talk a seller into a price drop, and when vendors should enter the deal to save a falling escrow. Fast, tactical answers you can use today. You'll learn: ✔ How to stop wasting money on marketing platforms that don't convert✔ Why ROI often takes years (not months) — and how to survive the "float"✔ What to do when your listing sits for 116 days✔ The real way to avoid "annoying" prospects while doing effective lead gen✔ Why Facebook leads take 18+ calls and years of nurturing✔ How insurance & vendor partnerships SHOULD work (and where agents go wrong)✔ How belief, tonality, and confidence make or break your sales conversations ⁉️ Do YOU have a question you'd like us to answer on air? Send us an email at [email protected] or shoot us a DM on Instagram https://www.instagram.com/staypaidpodcast

Vince Leisey—president of the Berkshire Hathaway HomeServices Network—reveals what truly separates top agents from the 90% who don't make it. In this powerful Stay Paid interview, Berkshire Hathaway HomeServices President Vince Leisey breaks down what truly separates top producers from the 90% who fail. Vince explains why discipline—not skill—is the defining characteristic of elite agents, why culture must be built in person, and how leaders can create teams that thrive in a changing industry. You'll learn: Vince's leadership lesson: patience + decision-making with facts The "Google model" for innovation: roll out fast, adjust fast, don't fear failure Why competition prevents complacency Why culture is built in person and cannot be replaced by virtual work Why relationship-building has remained unchanged for 40+ years   ⁉️ Do YOU have a question you'd like us to answer on air? Send us an email at [email protected] or shoot us a DM on Instagram https://www.instagram.com/staypaidpodcast

What if AI could tell you EXACTLY who will buy your listing—before you ever shoot the video or write the description? 🤯 In this episode of Stay Paid, Luke, Josh, and Acree Brothers Realty sit down with Realtor®, author, and AI power-user Jayson Flory. Jayson reveals the insanely simple AI prompts he uses to predict the ideal buyer with shocking accuracy & cut days-on-market from 86+ to as little as 7! You'll also learn how to: ✔ Create SEO-optimized listing descriptions, scripts, and ads✔ Run YouTube in-stream ads that reach buyers across entire cities✔ Win listing appointments by out-positioning top-producing competitors✔ Automate market updates with AI avatars and workflow tools Whether you're an AI beginner or knee-deep in prompts, this episode gives you ridiculously practical ways to turn AI into a money-making machine. 📖 Get Jayson's book Empowered Agents on Amazon📲 Follow him on Instagram: @realestatejayson

How do you go from hustling solo to running a scalable real estate business? In this Stay Paid Q&A, Luke Acree, Josh Stike, and Acree Brothers Realty take live calls from agents across the country to discuss how to build systems, track performance, and stay consistent in an unpredictable market. From picking the right CRM to turning Zillow leads into long-term clients, this episode breaks down what separates agents who survive from those who scale. 👉 You'll learn: The exact steps to systematize your business How to pick and stick with a CRM that works Why clarity and tracking fuel confidence The compounding power of consistency How to turn paid leads into repeat and referral business ⁉️ Do YOU have a question you'd like us to answer on air? Send us an email at [email protected] or shoot us a DM on Instagram https://www.instagram.com/staypaidpodcast

How do you lead 40,000 agents, stay fit, balance family, and navigate industry change? In this Stay Paid interview, Chris Kelly, CEO of HomeServices of America, shares powerful lessons from leading one of the nation's largest real estate organizations through massive industry change. From balancing family, fitness, and leadership to navigating the NAR lawsuits and AI transformation, Chris opens up about what it really takes to lead at scale—and stay grounded doing it. 👉 You'll learn: Why "harmony" beats "balance" for entrepreneurs How to let go of setbacks and lead through crisis The habits that keep top producers focused and consistent How AI and consumer expectations are reshaping real estate What makes agents truly irreplaceable in the digital age 🔗 Visit HomeServices website: https://www.homeservices.com/     🗣️ Connect with Chris on Linkedin: https://www.linkedin.com/in/christian-kelly-5aa16028/

In this Stay Paid interview, Garrett Maroon — agent, team leader, podcast host, and author of The Balanced Breakthrough: Winning at Work Without Losing at Life—shares how he built a $60M business by focusing on faith, family, and alignment. Garrett breaks down how to define your own scoreboard for success, why "balance" is a question of priorities, and how mastering one system (his Rule of 8 and PDA Formula) helped him sell 650 homes without losing what mattered most. 👉 You'll learn: How to create your own definition of success The Rule of 8 that keeps your business focused and balanced The PDA Formula for building a predictable, profitable business Why authenticity beats hustle every time How faith and alignment create sustainable success 📖 Order Garrett's book, releasing 11/25: https://www.garrettmaroon.com/book 🎙️Listen to Garrett's podcast, The Faithful Agent: https://www.garrettmaroon.com/podcast

"Your job isn't to make someone sell—it's to remind them why they wanted to." In this Stay Paid Q&A episode, Luke Acree, Josh Stike, and Cody Smith take live calls from real estate agents nationwide to tackle their toughest business questions. From handling hesitant sellers to mastering cold calls and structuring your perfect day, this episode dives deep into the systems, mindset, and habits that separate top producers from everyone else. 👉 You'll learn: How to uncover motivation and move hesitant sellers forward Why your pipeline size determines your confidence How to build a perfect daily schedule for real estate success The secret to staying consistent in prospecting How to get comfortable—and effective—on cold calls ⁉️ Do YOU have a question you'd like us to answer on air? Send us an email at [email protected] or shoot us a DM on Instagram https://www.instagram.com/staypaidpodcast 

How does a solo agent sell 60+ homes and $40M a year? In this Stay Paid interview, Olyvia Salyer, a top-producing luxury agent with Berkshire Hathaway HomeServices in Williamsburg, Virginia, shares exactly how she built a $40M solo business through referrals, community, and smart systems. From running client events and pop-bys to leveraging AI for listing presentations and coaching, Olyvia proves that success comes from a mix of old-school connection and new-school tools. 👉 You'll learn: ✅ How Olyvia sells 60–70 homes a year solo ✅ The referral system she runs like clockwork ✅ How she uses AI to save hours each week ✅ The mindset that keeps her growing in any market ✅ How giving back fuels her brand and business   📲 Follow Olyvia: https://www.instagram.com/olyviasalyer    ⁉️ Do YOU have a question you'd like us to answer on air? Send us an email at [email protected] or shoot us a DM on Instagram https://www.instagram.com/staypaidpodcast

Never underestimate a steak dinner—big partnerships start with small actions. Jason Meyers and Dawn Myers from Ritter Insurance Marketing join Luke and Josh to talk about the power of relationships in business—and how genuine connection drives growth more than any marketing tool. You'll hear how a single steak dinner led to years of partnership, why Ritter continues to invest in personal relationships even in the AI era, and what separates successful agents from those who struggle. 👉 Learn: ✅ How Ritter scaled through connection and community ✅ The habits that make top agents stand out ✅ Why availability and communication build lifelong clients ✅ How partnerships and networking create opportunity   🔗 Ritter Insurance Marketing: https://ritterim.com/ 🔗 Integrity Marketing Group: https://integrity.com/ 🔗 National Association of Benefits & Insurance: https://nabip.org/    ⁉️ Do YOU have a question you'd like us to answer on air? Send us an email at [email protected] or shoot us a DM on Instagram https://www.instagram.com/staypaidpodcast