Today, we’re talking about something that sits right at the intersection of property operations, capital expenditure, and regulatory compliance: smart lock legislation—and specifically, how a wave of new state and local laws is directly dictating which door hardware you should and shouldn’t buy for your rental portfolio.
Over the past several years, multifamily operators and single-family landlords have rushed to install app-based smart locks. And the business case made complete sense. Electronic access eliminates re-keying costs at tenant turnover, streamlines self-guided tours, simplifies maintenance vendor access, and allows centralized credential management across dozens or hundreds of doors.
But lawmakers have been paying close attention to what happens when a building relies exclusively on a tenant’s smartphone—or their biometric data—just to get through their own front door.
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