Advice for Business Leaders: Orchestrating Agents and People to Improve Customer Processes

Thomas Erl speaks with Gijs in 't Veld, author of the newly published book "Leading the Customer-First Hybrid Enterprise," who shares his advice and insights for coordinating the involvement of AI agents and human workers in automated business operations. (Intro and outro music by Highet.) Hosted on Acast. See acast.com/privacy for more information.

Thanos Diacakis and Thomas Erl discuss the increasing popularity of AI-assisted coding and its effects on development teams and the software industry. Hosted on Acast. See acast.com/privacy for more information.

Lev Mazin shares his insights about how the use of autonomous agents is impacting how organizations relation to their customers. Hosted on Acast. See acast.com/privacy for more information.

The ever-increasing role of ethics in AI systems is discussed in this informative interview with Evan Schwartz, including ethics as they pertain to humans working with AI. Hosted on Acast. See acast.com/privacy for more information.

Learn about how the use of AI is transforming the healthcare industry in this insightful interview with Ghazenfer Mansoor. Hosted on Acast. See acast.com/privacy for more information.

Physical AI introduces a new level data processing and consumption. This is something enterprise architectures need to be prepared for. Evan Kaplan provides insights and advice for how to reimagine your organization's database layer. Hosted on Acast. See acast.com/privacy for more information.

Some AI projects are worthwhile, while others are not. Some will generate genuine business value, while others can result in losses. What's the best approach to assessing proposed AI projects? Matt Strippelhoff shares his insights. Hosted on Acast. See acast.com/privacy for more information.

What is the status of physical AI? How will it change our lives? What are its known shortcomings? Thomas Erl interviews Sam Bigdeli and Tara Javidi to explore the on-going progress of integrating AI with the physical world. Hosted on Acast. See acast.com/privacy for more information.

Is it better to buy an AI system or build your own? What are the risks and advantages of either option? How fast is the commercial AI landscape changing? Luv Kapur provides advice and insights about this critical decision that more and more organizations need to face. Hosted on Acast. See acast.com/privacy for more information.

How has AI changed cloud infrastructure? How does cloud computing support AI? How do cloud providers use AI behind the scenes? Thomas Erl speaks with author and cloud architect Eric Barcelō about the current state of cloud-native AI capabilities and AI-enablement using cloud resources. Hosted on Acast. See acast.com/privacy for more information.