CPO Rising Series: PointClickCare Fmr CPO on Solving Healthcare Staffing Shortages with AI and Technology

How does hands-on technical experience shape the journey to becoming a CPO? In this podcast hosted by Boston New Technology CPO Shweta Agrawal, Appfire Fmr CPO Andy Boyd will be speaking on strategic vision and team building in product management. Andy shares his unconventional journey, insights on developing long-term product strategies, and the critical skills needed to lead product teams across different organizational stages.

How does a retail giant like Sam's Club stay ahead of the tech curve? In this podcast hosted by EY Platform Operations Lead Justin Leibow, Sam's Club VP of Product Sharon Plasser will be speaking on the transformative power of AI and building high-performing product teams. Sharon shares her insights on navigating product leadership, driving innovation, and creating a culture of curiosity and trust that empowers teams to solve complex challenges.

How can complex products be turned into delightful user experiences? In this episode of the CPO Rising Series hosted by Products That Count Resident CPO Renee Niemi, ADT Chief Product Officer Naveen Chhangani will be speaking on product innovation and user experience. Discover how AI, trust, and customer-centric design are transforming the way we think about safety and technology in our homes.

How do top product leaders navigate the complex journey from startup to IPO? In this podcast hosted by EY Platform Operations Lead Justin Leibow, Amazon Senior Technical Product Lead Suvarsha Rai will be speaking on scaling SaaS products and driving innovation in enterprise technology. Drawing from her extensive experience across Oracle, Freshworks, and Amazon, Suvarsha shares critical insights into product management strategies, AI integration, and the evolving landscape of technology leadership.

How is the role of PMs evolving? In this episode of the CPO Rising Series hosted by Products That Count Resident CPO Renee Niemi, Berkadia Fmr Chief Product Officer Eglae Recchia will be speaking on the evolution of product leadership and innovation. Discover how a top executive navigates technology, culture, and strategic decision-making in financial services, with insights that transcend industry boundaries.

How can AI transform education without compromising learning? In this podcast hosted by Boston New Technology CPO Shweta Agrawal, Cengage Group SVP of Product Ghazal Badiozamani will be speaking on ethical AI and value-driven product development in EdTech. Ghazal shares her innovative approach to creating AI tools that enhance student learning by focusing on critical thinking and pedagogical outcomes, rather than simply providing answers.

How do you turn customer feedback into a product strategy that actually works? In this episode of the CPO Rising Series hosted by Products That Count Resident CPO Renee Niemi, Caribou Rewards Chief Product Officer Christine Dupuis will be speaking on transforming product management and caregiver recognition. Christine shares her journey from Google to leading a startup that empowers home care agencies, offering unique insights into building innovative, customer-centric products with limited resources.

What if your product could solve a problem that keeps 44 million Americans up at night? In this podcast hosted by iDonate VP of Product Nacho Andrade, Summer Chief Product Officer Michael Scully will be speaking on turning complex financial challenges into strategic product opportunities. Drawing from his entrepreneurial background and deep product expertise, Scully reveals how product leaders can transform seemingly intractable problems into innovative solutions that create real human impact.

Can healthcare staffing shortages be solved with AI? In this episode of the CPO Rising Series hosted by Products That Count Resident CPO Renee Niemi, PointClickCare Fmr CPO B.J. Boyle will be speaking on transforming healthcare through product innovation and AI-driven solutions. B.J. shares his personal passion for improving senior care technology and discusses how emerging technologies can help healthcare professionals work more efficiently and effectively.

What does it mean to focus on outcomes over outputs? In this podcast hosted by iDonate VP of Product Nacho Andrade, LucidLink Chief Product Officer Richard Yu will be speaking on driving product strategy through outcome-focused innovation. Richard shares his unique approach to product management, blending technical insight with commercial strategy to create transformative solutions that solve real-world problems.