Why the “Golden Record” Is Holding Healthcare Back with Megan Schmidt, President and CEO of Madaket Health, and Nicole Berryman, SVP of Growth and Partnerships at Verisys

What if the biggest problem in healthcare tech isn’t the tech at all, but the data behind it? In this episode, Megan Schmidt, President and CEO of Madaket Health, and Nicole Berryman, SVP of Growth and Partnerships at Verisys, expose how healthcare’s provider data problem stems from poor data quality, not a lack of technology. The industry’s pursuit of a single “golden record” is misguided, as provider data is constantly changing and must be continuously monitored and refreshed. A data-first approach, focused on clean, validated, and actively managed data, is essential before applying technology. By partnering across credentialing, monitoring, and enrollment, organizations can create a more accurate, efficient, and proactive data ecosystem. Tune in to hear why chasing the “golden record” may be holding healthcare back, and what a true data-first strategy looks like in practice! Resources: Connect with and follow Megan Schmidt on LinkedIn. Follow Madaket Health on LinkedIn and explore their website! Connect with and follow Nicole Berryman on LinkedIn. Follow Verisys on LinkedIn and explore their website!

Mental health care works better when access is timely, care is coordinated, and patients receive the right support before their needs escalate. In this episode, Lindsay Arnold Sugden, CEO of SOL Mental Health, joins Saul Marquez to discuss what it takes to build a mental health organization centered on access, collaboration, and clinical excellence. Lindsay shares how SOL Mental Health serves as a front door to care through a broad outpatient model that supports adults, children, adolescents, and couples, both in person and virtually. She explains why untreated behavioral health conditions drive major downstream medical costs, why primary care clinicians need stronger behavioral health partners, and why patient education is essential when people do not know what kind of help they need. Lindsay also highlights SOL’s W-2 employment model, weekly supervision structure, and commitment to building a more connected, less fragmented care experience for patients and providers alike. Tune in to learn how thoughtful mental health care delivery can improve patient outcomes, strengthen provider partnerships, and reduce avoidable costs across the healthcare system. Resources: Connect with and follow Lindsay Arnold Sugden on LinkedIn. Follow  SOL Mental Health on LinkedIn and discover their website. Connect with SOL Mental Health on Facebook.

Behavioral addictions like gambling are real behavioral health conditions, not character flaws, and they can hide in plain sight. In this episode, Davina Mena, Tribal Liaison for the Arizona Division of Problem Gambling, explains how behavioral addictions work and why gambling is often misunderstood, including how it can rewire the brain’s reward system much like substance use disorders. She describes how gambling addiction can surface at work through distraction, missed time, stress, and financial pressure, even when individuals appear high-functioning. Davina offers practical guidance for families and individuals, emphasizing empathy, healthy boundaries, honest self-checks, and awareness of local resources. She also urges providers to integrate brief screening questions into routine care and discusses the unique realities for tribal communities, where casinos support economic sovereignty while still posing risks that deserve proactive attention. Tune in to better understand behavioral addictions, reduce stigma, and learn concrete ways families, providers, and communities can respond. Resources: Connect with and follow Davina Mena on LinkedIn. Follow the Arizona Department of Gaming on LinkedIn.  Learn more about the Arizona Department of Gaming’s Problem Gambling Division on their website. Take the Problem Gambling Self-screening Quiz here. If someone you know is struggling with a gambling addiction, call 1-800-NEXT-STEP or the national helpline at 1-800-GAMBLER for confidential support.

AI in healthcare only works when it is built for real workflows, real systems, and real change management. In this episode, Ganesh Padmanabhan, Founder and CEO of Autonomize AI, joins Saul Marquez to unpack what it really takes to deploy AI in healthcare operations at scale. Ganesh shares why many point solutions create islands of efficiency instead of fixing end-to-end processes, and why prompting an LLM is the easy part compared to building production-ready AI that integrates into enterprise systems, meets compliance requirements, and earns clinical trust. He also offers a practical playbook for implementation: anticipate the trust gap, design for behavior change, and treat deployment as a true team sport across tech, clinical, ops, and compliance. Tune in to learn how to move beyond AI hype and build operational AI that delivers measurable value in healthcare! Resources: Connect with and follow Ganesh Padmanabhan on LinkedIn. Follow  Autonomize AI on LinkedIn and discover their website. Check out Ganesh’s podcast,  Stories in AI.

In this episode, Saul is joined by Mariya Filipova, CEO at Proclaim, a renowned healthcare executive, investor, and now Course Director at Harvard School of Dental Medicine. The conversation centers on the concept of Care Convergence, a vital shift in healthcare delivery that moves away from traditional, siloed treatment toward a "whole-person" approach.  Mariya explains that the current healthcare system is often hampered by quarterly financial cycles and fragmented clinician training, which fail to account for the interconnected nature of the human body. She emphasizes that true systemic change begins with education, leading her to co-design a first-of-its-kind program at Harvard. This curriculum is specifically built to connect clinicians and innovators with the business, technology, and cross-disciplinary skills necessary to lead the next generation of integrated care delivery. Tune in to discover how bridging the gap between clinical practice and business strategy can dismantle healthcare silos and finally put the whole patient at the center of the system. Resources: Register for the webinar here:  https://bit.ly/4uj014j Apply now to the Convergent Leadership: Bridging Clinical Care, Business, and Technology: https://web.cvent.com/event/746b6bcb-1d12-4082-9c8c-c68c8b9e85fb/register Connect with and follow Mariya Filipova on LinkedIn. Follow Harvard School of Dental Medicine on LinkedIn. Explore the Harvard School of Dental Medicine Website. Follow Proclaim on LinkedIn. Explore the Proclaim Website.

Stability and early mental health care are the biggest levers for improving outcomes for kids impacted by foster care. In this episode, Michelle Turner, founder and CEO of Here Now Health, shares how her experience as a foster parent revealed critical gaps in mental healthcare access for children and young adults in the child welfare system. She explains how placement instability, case manager turnover, and reliance on crisis care undermine long-term stability and permanency. Michelle explores why foster youth drive significantly higher Medicaid spending due to emergency interventions rather than preventive care, and how virtual, trauma-informed therapy that follows the child can improve outcomes. She closes with insights on caregiver support and how Medicaid and policy can be better leveraged as preventive tools designed specifically for foster youth. Tune in and learn how targeted, trauma-informed virtual care can prevent crisis, stabilize families, and transform outcomes for foster youth! Resources: Connect with and follow Michelle Turner on LinkedIn. Learn more about Here Now Health on their LinkedIn and explore their website.

In this episode, Amir Syed, President of BRSi, shares insights on revenue cycle management, the impact of AI in healthcare, and strategies for healthcare leaders to stay ahead in the evolving landscape. Discover practical tips on process improvement, predictive analytics, and how to leverage technology effectively.AI is accelerating claim denials and revenue cycle challenges. Healthcare providers must focus on process optimization before investing in AI. Predictive analytics can prevent denials by identifying problem areas early.Resources: - ⁠BRSi Website ⁠- ⁠Aamir Syed LinkedIn⁠

Healthcare innovation doesn’t fail for lack of ideas; it fails when execution, people, and focus aren’t aligned. In this episode, Sabrina Runbeck, fractional COO and CSO, and co-founder of PulsePoint Path, discusses building a collaborative execution model that connects early-stage health tech startups, clinicians, and investors. She explains why moving beyond passive referral-based growth is essential for scaling companies with clarity and real ROI. Sabrina breaks down how startups often miss critical go-to-market fundamentals, including a true client-acquisition strategy and accountable leadership. Drawing from her background in cardiothoracic surgery, she shares how clinicians can transition into scalable advisory, executive, and investor roles to create one-to-many impact. Tune in to learn how disciplined focus, the right people, and intentional collaboration can turn promising healthcare innovation into sustainable growth! Resources: Connect with and follow Sabrina Runbeck on LinkedIn. Follow PulsePoint Path on LinkedIn and explore their website! Submit your Health Tech Impact Awards nomination here!

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com Effective value-based care depends on tight care coordination, clinician trust, and financial alignment that prevents avoidable hospitalizations. In this episode, three healthcare leaders discuss why proactive kidney care depends on early identification and ongoing patient education, long before dialysis decisions become urgent. Colette Boroch, Director of Clinical Services at PRINE Health, explains how early screening, repeated education, and removing barriers like transportation help prevent patients from “crashing” into the hospital. Kathryn Anderton, Vice President of Clinical Operations at ThoroughCare, shares how care management platforms reduce documentation burden, standardize workflows, and free clinicians to focus on patients, while Jonathan Goldstein, Chief Financial Officer at PRINE Health, outlines how care coordination lowers avoidable utilization, improves quality metrics, and supports shared savings. Together, they explore provider buy-in, fragmented data, AI-enabled scalability, and why value-based care must be treated as a strategic asset. Tune in and learn how clinical care, technology, and finance must work together to successfully scale value-based care. Resources Connect with and follow Colette Boroch on LinkedIn. Follow PRINE Health on LinkedIn and discover their website! Follow and connect with Kathryn Anderton on LinkedIn. Learn more about ThoroughCare on LinkedIn and explore their website. Listen to Kathryn’s previous interview on the podcast here. Email Kathryn directly here.

Patient-centered design is not a nice-to-have in healthcare. It is the key to access, trust, and better outcomes. In this episode, Dr. Justin Coffey, Chief Medical Officer at WorkIt Health, discusses how designing treatment around lived experience can transform substance use care. He explains the philosophy of patients as designers, why immediate access matters in moments of readiness, and how whole-person care better reflects the realities of recovery. The conversation highlights how digital care can reduce stigma, improve engagement, and reach underserved populations, including rural patients and pregnant individuals. Dr. Coffey shares practical examples of how technology, team-based care, and thoughtful design remove barriers while maintaining human connection and explores the future role of AI in supporting care delivery and patient empowerment. Tune in and learn how patient-designed digital care can create more accessible, humane, and effective treatment. Resources: Connect with and follow Dr. Justin Coffey on LinkedIn. Follow Workit Health on LinkedIn and explore their website.