How AI and Human Collaboration Will Shape the Future of Healthcare with Shaji Ravi, CEO of Access Health, and Kumar Shwetabh, COO of Access Health

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com Video introductions are a powerful tool to enhance the therapeutic alliance even before therapy begins.  In this episode, Daniel Sorochkin, Founder and CEO of TakeOne, explores the challenges therapy platforms face, such as poor therapist-client matches, high dropout rates, and awkward first sessions. He explains how traditional therapist profiles often fall short, lacking the depth needed to build trust and connection. Daniel makes the case for therapist introduction videos as a powerful tool to improve retention and engagement, while also acknowledging the barriers to adoption like cost, complexity, and therapist hesitance. TakeOne solves these issues with an automated, scalable video solution, and Daniel emphasizes that despite advances in AI, genuine human connection remains central to effective therapy. Tune in and learn how incorporating personalized video content transforms client-therapist interactions, reducing no-shows and dramatically improving client satisfaction and retention! Resources: Connect with and follow Daniel Sorochkin on LinkedIn. Follow TakeOne on LinkedIn and explore their website.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com The future of healthcare revenue cycle management is modular, AI-driven, and human-supported. In this episode, Access Health’s Shaji Ravi, CEO, and Kumar Shwetabh, COO, explore their innovative Revenue Cycle Management (RCM) strategy, powered by Smarter Technologies, a fusion of modular services (Smarter Access), clinical insights (SmarterDx), and AI automation (Thoughtful.ai). Drawing on trends from the HFMA conference, they highlight a growing industry shift away from rigid end-to-end models toward more adaptable, AI-enabled solutions, driven by the need to reduce rising administrative costs. They explain how Smarter Technologies leverages "agentic AI" alongside human-in-the-loop systems to automate roughly 80% of healthcare administration tasks, enhancing accuracy and efficiency while lowering operational expenses. Their ultimate goal is to resolve persistent issues like delayed payments and claim denials by proactively countering payer-driven AI strategies. Tune in and learn how Smarter Technologies is transforming healthcare revenue management! Resources: Connect with Shaji Ravi and follow him on LinkedIn. Follow and connect with Kumar Shwetabh on LinkedIn. Follow Access Healthcare Services on LinkedIn and explore their website. Learn more about Smarter Technologies on their LinkedIn and visit their website.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com Open-sourcing healthcare contracting and data infrastructure can unlock massive cost savings while improving outcomes. In this episode, Dave Chase, board president of Nautilus Health Institute and founder of Health Rosetta, dives into the major shift happening in employer-sponsored healthcare. He explains why he gave away $4 million worth of intellectual property to launch Nautilus, with the goal of decentralizing control from entrenched incumbents and empowering employers. Thousands of organizations are now using these models to achieve consistent 20–50% cost reductions while improving care quality, aided by real-time claims data and predictive analytics. Dave also shares his collaboration with Mark Cuban to release hospital contracts and tells inspiring stories, like how one Alabama manufacturer used healthcare savings to fund employee scholarships, illustrating the rise of a “healthcare ownership economy.” Tune in and learn how open-source tools, data access, and local innovation are rewriting the rules of employer health benefits in America! Resources: Connect with and follow Dave Chase on LinkedIn. Follow Health Rosetta on LinkedIn and explore their website. Learn more about Nautilus Health Institute here. Listen to Dave’s previous interview on the podcast here! Buy Dave’s book Relocalizing Health here. Find out more about this year’s RosettaFest here. Register for this year’s RosettaFest here

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com Leveraging technology and AI in behavioral healthcare can bridge access gaps, enhance person-centered care, and promote health equity through innovative, community-focused solutions. In this episode, Wes Williams, VP and Chief Information Officer at WellPower, shares insights on leveraging technology and AI to address gaps in behavioral healthcare. He discusses WellPower's commitment to health equity and community-focused solutions, emphasizing the importance of personalized care and human-centered design. Wes highlights how digital tools, like AI-driven digital scribes, can optimize workflows and deliver more tailored care to individuals. He also explores collaboration opportunities for innovative solutions to expand access to mental health services. Tune in to discover how technology and AI are revolutionizing behavioral healthcare. Resources: Connect with and follow Wes Williams on LinkedIn. Follow WellPower on LinkedIn and explore their website.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com Innovative technology solutions designed for behavioral health providers are transforming the way care is delivered, making it more efficient and impactful. In this episode, Ben Lawrence, Director of Behavioral Health Clinic Operations, and Dr. Ben Kurian, Executive Medical Director of Risk Identification and Outreach, from Health Care Service Corporation (HCSC), discuss the RIO program’s data-driven, multidisciplinary approach to behavioral and medical health comorbidities. They tackle the challenges of opioid management and untreated depression. Lawrence and Dr. Kurian address outreach and member engagement hurdles, exploring digital methods while adhering to privacy laws. Their active partnership with the American College of Surgeons promotes non-opioid pain management strategies, demonstrating their commitment to evolving care. Tune in to learn how HCSC's innovative digital solutions are shaping the future of behavioral health care, improving provider engagement, and enhancing patient outcomes. Resources: Connect with and follow Dr. Ben Kurian on LinkedIn. Connect with and follow Ben Lawrence on LinkedIn. Follow Health Care Service Corporation on LinkedIn and explore their website.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com Women's health, long under-researched and underfunded, urgently needs a comprehensive overhaul and recognition beyond reproductive care. In this episode, Kristine Cecchetti, Senior Product Manager for Women’s Health Strategy at Evernorth Health Services, discusses the fragmented state of women’s healthcare in 2025 and emphasizes that over 60% of all conditions disproportionately affect women, including issues like cardio-diabesity and mental health. She explains why women must be strong self-advocates, given the current limitations in care, and highlights the growing role of employers in expanding health benefits. Kristine points to encouraging progress in Femtech and public conversations around topics like menopause, while also noting persistent gaps in areas such as autoimmune diseases and migraines. She calls for more sex-specific research, better physician training, and urges both women and leaders to treat women’s health as a personal and strategic priority. Tune in and learn why women's health is everyone's health and how we can drive meaningful change! Resources: Connect with and follow Kristine Cecchetti on LinkedIn. Follow Evernorth on LinkedIn and explore their website.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com The most critical factor for converting leads in aesthetic practices is the speed of response, a challenge increasingly met by AI-powered tools.  In this episode, Dr. Shitel Patel, Founder and CEO of AD Vital, shares how his company is transforming patient management in aesthetic practices and med spas. AD Vital, a specialized CRM built by a plastic surgeon, bridges communication gaps between patients, staff, and EMRs in cash-pay specialties like plastic surgery, dermatology, and ophthalmology. Dr. Patel explains how practices can match the efficiency gains private equity seeks, such as rapid inquiry response, with tools like AI chatbots and voice AI. He advocates for empowering all employees with AI to boost their capabilities and overall practice productivity. Tune in and learn how innovative technology and strategic AI adoption can transform patient management, boost conversions, and scale aesthetic practices effectively! Resources: Connect with and follow Dr. Shitel Patel on LinkedIn. Follow the Ad Vital on LinkedIn and Instagram, and explore their website.

Atrial fibrillation remains elusive and deadly. In this episode, Mark Goddard shares his journey from cardiac device management to clinical innovation, highlighting how AI-powered tools are closing diagnostic gaps and enabling predictive care for conditions like atrial fibrillation (AFib). He explains how their wearable, real-time monitoring device empowers providers, improves patient outcomes, and outperforms outdated Holter and patch systems. Tune in and learn how digital health and innovative models can address these challenges and improve patient care! Resources: Connect with and follow Mark Goddard on LinkedIn. Follow InfoBionic.ai on LinkedIn and visit their website!

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com Organizations must recognize that AI risk management is a shared responsibility across the entire organization, not solely confined to cybersecurity, legal, or compliance teams.  In this episode, Michael Crowthers, Managing Director of Life Sciences Digital Quality & Compliance, and Chris Knackstedt, Managing Director of Cyber and Strategic Risk Practice at Deloitte & Touche, discuss the major challenges to AI adoption, highlighting governance, ethics, and compliance as top concerns. They emphasize the importance of integrating AI governance into existing risk management frameworks and navigating regulatory uncertainty, talent gaps, and ethical usage policies. The conversation also explores risks posed by AI agents, such as runaway behavior, misaligned learning, and context untraceability, stressing the need for human oversight and robust behavioral evaluations. Looking ahead, Michael anticipates a rise in governance tech to manage evolving AI risks, while Chris encourages organizations to build on their cybersecurity foundation and maintain momentum in AI strategy. Tune in and learn how to navigate the complex landscape of AI risk management and secure adoption! Resources:  Connect and follow Mike Crowthers on LinkedIn. Connect and follow Chris Knackstedt on LinkedIn. Learn more about Deloitte on their LinkedIn and website. Subscribe to The Current, Deloitte Cyber’s quick-read series. Read our life sciences and health care industry insights. Visit the Deloitte AI Institute™ website. Explore The State of Generative AI in the enterprise 2024 year-end report.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com Efficient, tech-driven revenue cycle management is key to scaling behavioral health services and sustaining financial stability amid rising mental health care demand. In this episode, Chris Powell, CEO of Prosperity Behavioral Health, explains the pivotal role of financial infrastructure in the expanding field of behavioral healthcare. He discusses how revenue cycle management addresses the growing demand for mental health services. Chris highlights topics ranging from streamlining financial operations to leveraging technology and AI. He also highlights strategies for enhancing care access while supporting the operational growth of behavioral health organizations. Tune in to discover how simplifying financial operations and embracing technology are transforming behavioral healthcare access! Resources: Connect with and follow Chris Powell on LinkedIn. Follow Prosperity Behavioral Health on LinkedIn and explore their website.