NHS England Podcast podcast

Using a Single Point of Access system successfully

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In this series six episode of the Transforming Primary Care podcast recorded in summer 2026, a panel of consultants and GPs chaired by Ian Eardley, consultant urologist at Leeds Teaching Hospital Trust and National Clinical Director for Elective Care at NHS England discuss the benefits of using a Single Point of Access system (SPoA) for Advice & Guidance and elective referrals, including the positive impact on waiting lists. What are the foundations of a successful single point of access model from both a primary care and a secondary care perspective? For more information visit: https://www.england.nhs.uk/long-read/single-point-of-access-spoa/ A full transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/using-a-single-point-of-access-system-successfully-podcast-transcript/ Please get in touch if you have any questions regarding this episode - [email protected]

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