Applying PSIRF in general practice

The Patient Safety Incident Response Framework (PSIRF) is a new approach to learning from patient safety events in a way that leads to improvement in care. It was published in August 2022 and mandated in the NHS Standard Contract in April 2024.   In this podcast, Tracey Herlihey from NHS England’s national patient safety team talks with Jenny Coverley from Middlewood Practice in Cheshire about her experience applying PSIRF principles in general practice. If you would like to get in touch about the content of this podcast, please contact us on [email protected]. Find out more about PSIRF on the NHS England website https://www.england.nhs.uk/patient-safety/patient-safety-insight/incident-response-framework/

This NHS England podcast is about innovative ways of working with people and communities, and specifically about how GP surgeries in Nottingham used an engagement process to learn how they could improve their support for patients with Type 2 Diabetes. You'll hear from Jo, a GP, Helen, a practice manager and Liv, a trainee practice manager who are all based in surgeries in an area of high social deprivation in inner city Nottingham. There is a transcript of the podcast available here: https://www.england.nhs.uk/long-read/podcast-working-in-partnership-with-people-and-communities-to-improve-support-for-diabetes-in-nottingham/ Co-Create website: https://www.wearecocreate.com/ You can find the statutory guidance here: https://www.england.nhs.uk/publication/working-in-partnership-with-people-and-communities-statutory-guidance/ You can find more information about training and development in this area here: https://www.england.nhs.uk/get-involved/learning-and-support-offers/ You can join the #StartWithPeople network, for everyone interested in how we work with people and communities here: https://future.nhs.uk/pppnetwork You can contact the people and communities team at NHS England by emailing: [email protected]

This NHS England podcast is about innovative ways of working with people and communities, and specifically about how co-production is helping develop better long term support for stroke patients in West Yorkshire. You'll hear from Katie Johnson, Rehab & Life After Stroke Clinical Lead for the West Yorkshire & Harrogate Integrated Stroke Delivery Network and Andy Galloway, from the New Citizenship Project. This work was part of the ambition of the West Yorkshire Integrated Care Board to promote a culture of co-production across its workforce and NHS Leadership Academy Yorkshire and Humber’s ambition around strengthening how we work with communities, New Citizenship Project was commissioned to work with five identified projects across West Yorkshire. This is part of a wider piece of work within West Yorkshire Integrated Care Board to develop a shared definition and principles of co-production. There is a transcript of the podcast available here: https://www.england.nhs.uk/long-read/podcast-working-in-partnership-with-people-and-communities-to-support-stroke-patients-in-west-yorkshire-2/ New Citizenship Project website: https://www.newcitizenship.org.uk/ You can find the statutory guidance mentioned throughout this podcast here: https://www.england.nhs.uk/publication/working-in-partnership-with-people-and-communities-statutory-guidance/ You can find more information about training and development in this area here: https://www.england.nhs.uk/get-involved/learning-and-support-offers/ You can join the #StartWithPeople network, for everyone interested in how we work with people and communities here: https://future.nhs.uk/pppnetwork You can contact the people and communities team at NHS England by emailing: [email protected] You can find more podcasts from NHS England here: https://www.england.nhs.uk/podcasts/

This podcast features Dr Alan Fletcher National Medical Examiner and Suzy Lishman, Senior Advisor on Medical Examiners at the Royal College of Pathologists discussing what the changes to death certification processes and new requirements to be introduced with the statutory medical examiner system will mean for medical examiners, medical examiner officers and others involved in death certification.

Audio versions of the national invitations for seasonal COVID-19 and flu vaccinations.

Audio versions of the national invitations for seasonal COVID-19 and flu vaccinations.

An audio version of the 2023/24 Stay Well This Winter leaflet by NHS England

We know that the NHS is much more than its fantastic clinicians, requiring a diverse workforce in place dedicated to ensuring that a range of high quality and timely services can be delivered. Overseeing a section of this workforce is Amanda Rawlings, Chief People Officer, University Hospitals of Derby and Burton NHS Foundation Trust. In this podcast Amanda talks to Yinka Makinde, Director of Digital Workforce at NHS England, about the huge value of apprentices and graduates to NHS providers, why it’s more important than ever to grasp opportunities in the digital space, and why workforce plans are essential to the success of the NHS.

This podcast focuses on the vital role of NHS urgent community response services and how they are helping people stay well and independent at home. James Sanderson, Director of Community Health Services, NHS England, is joined by colleagues from East Midlands Ambulance Service NHS Trust and Nottingham City Care Partnership who share insights into how ambulance and community teams are working together so more people can receive urgent care at home, if their health or wellbeing suddenly deteriorates, avoiding the need to go to hospital. Speakers: · Karen Davis, Reducing Conveyance Lead, East Midlands Ambulance Service NHS Trust · Sarah Callaghan, Station Manager, Beechdale Ambulance Station, East Midlands Ambulance Service NHS Trust · Daniel Jerram, Senior Clinical Navigation Lead, East Midlands Ambulance Service NHS Trust · Sara Spruce, Occupational Therapist & Clinical Lead, Urgent Community Response and Reablement Team, Nottingham City Care Partnership A transcript for this podcast is available here: https://www.england.nhs.uk/long-read/podcast-urgent-community-response-podcast-episode-1-impact-of-ucr-services/

Key to the success of the Patient Safety Incident Response Framework (PSIRF) https://www.england.nhs.uk/patient-safety/incident-response-framework/ is working collaboratively across organisations utilising the skills of colleagues from different departments. We have previously held two webinars discussing creating common ground between PS/QI and OD. Recordings are available on our FutureNHS platform. • Creating Common Ground - NHS Patient Safety - FutureNHS Collaboration Platform https://future.nhs.uk/NHSps/view?objectId=43249296 • PSIRF and QI conversation cafe - NHS Patient Safety - FutureNHS Collaboration Platform https://future.nhs.uk/NHSps/view?objectId=45241776 In this podcast we aim to further progress the conversation with special guests: • Liz Maddocks-Brown, formerly NHS Horizons • Claire Cox, Andy Wilmer and Lorraine Catt from Kings College Hospital • Stefan Cantore from Sheffield University Management School. If you would like to get in touch about the content of this podcast, please contact us on [email protected]. Find out more about PSIRF on the NHS England website www.england.nhs.uk/patient-safety/…onse-framework/