Masters in Travel podcast

Masters in Travel

Whitney Shindelar

Become a Paid Subscriber: https://anchor.fm/mastersintravel/subscribe How did the most successful travel advisors grow their business and what advice do they have for those newer to the industry? What can we learn from professionals outside the travel industry? How can travel advisors best approach their businesses as an entrepreneur? The travel industry is filled with successful advisors, each of whom are finding success in different ways. Each week, I’ll be interviewing travel advisors at all points in their businesses so that you can learn from your peers as well as from leaders in the industry. We’ll also welcome guests outside the travel industry to provide a new perspective on running a small, service based business and who will push us to grow and to think bigger. Masters in Travel is for travel advisors who are ready to accelerate their success. Subscribe now and tune in each week for advice, insights, and resources to maximize your potential.

35 Episódios

  • Masters in Travel podcast

    39. How to make a real difference and take your travel advisory business to the next level

    43:37

    The American Society of Travel Advisors is advocating for and working on behalf of travel advisors and the travel industry at large every day. Their mission is to facilitate the business of selling travel through effective representation, shared knowledge, and the enhancement of professionals. But what does that mean to the individual travel advisor? On today’s episode of Masters in Travel, Whitney is joined by two ASTA experts, Jenn Lee and Jennifer Wilson-Buttigieg. Together they discuss the “What’s in it for me?” question many travel advisors may have, as well as what ASTA is actively doing to support travel advisors everywhere. Find us on Instagram: @mastersintravel Learn more about Jenn Lee, VP of Sales & Marketing at Travel Planners International Check out Jennifer Wilson-Buttigieg, Co-President of Valerie Wilson Travel, a Frosch Company --- Send in a voice message: https://anchor.fm/mastersintravel/message
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    35. How solid is the foundation of your travel business?

    1:08:06

    How solid is the foundation that you and your business are currently being built upon? What if there was a list of all the things that a travel advisor should have in place in order to get their business started off on the right foot? To protect themselves as business owners, their business, and their clients, and to prepare them for future growth. Whitney, Jenn Lee, and Korrine Johnson come together, gather their resources, and use their experience to take a first crack at making that list. Find us on Instagram: @mastersintravel For resources supporting this episode, please head to mastersintravelpod.com/blog/how-to-build-a-solid-foundation-for-your-travel-business --- Send in a voice message: https://anchor.fm/mastersintravel/message
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    BONUS: How to be an advocate - a conversation with ASTA's Director of Advocacy

    1:10:50

    Are you a member of ASTA? Do you know how ASTA supports and advocates for travel advisors each day? Tune in to learn about the daily role of one of the most important organizations has in the travel industry, all that they're doing for travel advisors behind the scenes, and how we can better support them in their efforts.  Find us on Instagram: @mastersintravel Learn more and sign up for the Masters in Travel Resource Library for Travel Advisors Learn more about and sign up to become a member of ASTA: https://www.asta.org/ --- Send in a voice message: https://anchor.fm/mastersintravel/message
  • Masters in Travel podcast

    30. How to navigate the ins and outs of sub-agents & mentorship

    54:45

    Growing a working team is what many advisors consider at some point in their business. Whether you are a new advisor considering if you'd like to join an established team, or if you're an experienced advisor who is interested to mentor and grow your team, this episode is for you. This episode brings together the perspective from both an agency owner, as well as a perspective from a host agency as Whitney speaks with Connie Miller and Korrine Johnson. Connie Miller is the Vice President of business development at Montecito Village Travel. Korrine Johnson is the creator of Travel Biz Boss podcast, co-host of the Tin Lounge, and travel advisor and co-owner of Journeys Travel. Listen in as they talk about the ins and outs and pros and considerations of growing your team of travel advisors and the reality of becoming a sub agent. Resources: Subscribe to weekly episodes of Masters in Travel and our Bonus Q&A Episode each month. August's Q&A Topic: Measuring Success How do you measure success in your business? Questions might be related to numbers or information that we’re tracking in our business each month; questions might be related to HOW we’re gathering information and data about our businesses and the steps advisors are taking when they sit down and look at the results. Questions might also be related to what we’re doing with the data once we start tracking certain metrics. Are you someone who tracks alllll the numbers or do you not track anything and just hope for the best? Record a question for us to answer in a Bonus Q&A Session on Measuring Success: https://anchor.fm/mastersintravel/message Learn about Connie Miller and Montecito Village Travel Korrine Johnson is Co-Owner of Journeys Travel, Co-Host of The TIN Lounge, and Creator of Travel Biz Boss. Find us on Instagram: @mastersintravel Learn more and sign up for the Masters in Travel Resource Library for Travel Advisors Join our amazing think tank and community of entrepreneurial, growth-minded travel advisors --- Send in a voice message: https://anchor.fm/mastersintravel/message
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    Season 2 Trailer

    8:26

    Hey friends, Season 2 is here! We have so many fun updates for you. Find the links below!  Subscribe to Masters in Travel Weekly Episodes Masters in Travel provides one episode per month free to the entire travel community. Weekly episodes are available to our monthly subscribers! We strive to provide the highest quality content and interviews to support you and your growing travel business. Thank you for supporting the show! Apply to be a guest on the podcast and join the conversation! Share a podcast topic you'd like to hear us cover! Leave us a voice message with the link below! Tune in to our first full episode to find out what the topic is for August's Q&A episode. --- Send in a voice message: https://anchor.fm/mastersintravel/message
  • Masters in Travel podcast

    29. How to start where you are, grow incrementally, and only work with clients who you can best serve

    1:08:41

    This week’s conversation with Emily Lockard-Furry was inspired by a previous episode in which we spoke about our business structures and how we approach professional development, FAMs, and personal travels. Today we’ll dive deeper into her fee structure, how she started and how she got to where she is today, the importance of starting where you feel comfortable and most importantly, confident. And my favorite part, later in the conversation Emily shares with us a unique exercise she goes through with her team members to ensure that they’re building their businesses in a way that aligns with their personal values and to ensure they’re only working with clients who they can best serve. Enjoy the conversation. Find us on Instagram: @mastersintravel Learn more and sign up for the Masters in Travel Resource Library for Travel Advisors --- Send in a voice message: https://anchor.fm/mastersintravel/message
  • Masters in Travel podcast

    28. Cruise partners: How to foster positive, mutually beneficial relationships

    59:32

    As travel advisors, we are in this beautiful world of human connection and relationships. We foster and build relationships with our clients and our supplier partners. And it would be hard to say that one of these relationships is more important than the other. Without one, the other can’t thrive. Without supplier partners, it would be really difficult to service our client inquiries and without clients, we don’t have a need for supplier partners. There are many conversations that center around talking points with prospective clients, questions to ask new clients to get to know them better, and how to keep in touch from the end of one trip and the beginning of another, but seemingly few about building relationships with our supplier partners. Let’s start the conversation on how we can foster positive, mutually beneficial relationships with our supplier partners. I believe that if one of these relationships is stronger than the other (clients vs suppliers), then we are missing out on the potential our businesses could benefit from if we invested more time and energy into all of the relationships that lead to success as a travel advisor. Find us on Instagram: @mastersintravel Learn more and sign up for the Masters in Travel Resource Library for Travel Advisors Learn more and register for our course: Trello for Your Travel Biz --- Send in a voice message: https://anchor.fm/mastersintravel/message
  • Masters in Travel podcast

    27. Learning to "fail forward" and how to expand your business with intention

    57:05

    As an entrepreneur and a travel advisor, there are different stages in building and in expanding your book of business. In this episode we talk about expanding your book of business as an experienced advisor, how this differs from building a book of business when you first get started, and strategies we’ve tried as our businesses grew. Find us on Instagram: @mastersintravel Learn more and sign up for the Masters in Travel Community + Think Tank Learn more and register for our course: Trello for Your Travel Biz --- Send in a voice message: https://anchor.fm/mastersintravel/message
  • Masters in Travel podcast

    26. How to best articulate the value we provide as travel advisors to current and potential clients

    1:02:13

    During my first year as a travel advisor, there was one thing that surprised me most about my new day-to-day. I had no idea how much time, energy, and effort would be dedicated to educating current and potential clients on the value of planning their travels with a travel advisor. Finding the words to articulate our value proposition is often the first challenge, and then, feeling prepared and confident to share this with the next person that might ask is another challenge that often takes practice to feel truly comfortable. In this episode, I'm joined by Robin Brown, Kristin Hoogheem, and Beth Bastian. Find us on Instagram: @mastersintravel Learn more and sign up for the Masters in Travel Resource Library for Travel Advisors Learn more and register for our course: Trello for Your Travel Biz --- Send in a voice message: https://anchor.fm/mastersintravel/message
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    25. Questions to ask and what to look for to find the best host agency for you and your business

    47:56

    When I decided that I wanted to pursue a business as a travel advisor, I began researching….and I wish I could remember what on earth I first started Googling. I think I must have started by searching for education, trainings, information on how to learn what I needed to know about being a travel advisor. I stumbled upon a training program for which I needed to apply and schedule a phone interview.  It was during that phone interview that the woman asked me: What are you looking for in a host agency?  I made up an answer, I’m not sure if it made any sense whatsoever at the time, because I was simultaneously scribbling down on a piece of paper next to me - “What is a host agency???” Upon hanging up the phone, that was exactly what I Googled and thank goodness for Steph Lee, I found HostAgencyReviews.com. With this discovery, I suddenly felt I had cracked open the world of travel advisors. As I navigated my way through this website, I suddenly realized, “ooh...I guess I need one of these!?” Except...when I started comparing one host agency to another, I still had no idea what I was looking for and how I could best compare one host agency to another.  The decisions made in those first months when starting a business as a travel advisor are so, so important, yet I feel if you’re new to the industry, these important details are often learned after the fact. So, for today’s conversation I’ve invited Michelle Master-Orr of Master Travel onto the show to talk about her experience as an advisor trying to navigate the world of host agencies. Find us on Instagram: @mastersintravel Learn more and sign up for the Masters in Travel Resource Library for Travel Advisors Learn more and register for our course: Trello for Your Travel Biz Resources Mentioned:  HostAgencyReviews.com --- Send in a voice message: https://anchor.fm/mastersintravel/message

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