How We Solve podcast

How To Create a Personalized and Interactive Online Shopping Experience with Frost Li

03/07/2022
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This episode features Frost Li. Frost is a former Head of Growth at Wish, Advisor at Y combinator, and Growth Advisor to Lyft/Pinterest. After 10+ years in the e-commerce space, Frost has created the platform Social Chat as a solution for online merchants to interact with customers as if they are shopping in-store, and to provide real-time suggestions and recommendations via live chat.


Frost Recommends these Resources:

The Privacy Sandbox (Google’s tool you can see how the tracking is restricted, and their advice on how you deal with it)

Social Chat 

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