The Digital Front Door and Protecting Patient Information

Yale New Haven Health Chief Clinical Officer Thomas Balcezak discusses a range of payer relations issues, including prior authorization and coping with the relatively low reimbursement rates for Medicare and Medicaid patients.

HealthLeaders Innovation and Technology Editor Eric Wicklund chats with Nate Lacktman, Foley & Lardner's digital health expert, about all things telehealth in advance of the American Telemedicine Association's annual meeting in Phoenix.

HealthLeaders Technology and Innovation Editor Eric Wicklund talks to Anna Rudawski, a cybersecurity response partner with Allen & Overy, about what healthcare organizations should be doing to re-enforce data security in the wake of the Change Healthcare ransomware attack.

Lisa Stephenson, chief nursing informatics officer at Houston Methodist, chats with nursing editor G Hatfield about technology in nursing and how CNOs and CNIOs can use smart technology and AI to improve nurse retention and patient outcomes.

Ben Wobker, founder and CEO of Lake Washington Physical Therapy, joins HealthLeaders strategy editor Jay Asser for a discussion on what the industry can learn from the recent Change Healthcare attack, as well as his experience with implementing electronic payment strategies.

In this episode of the HealthLeaders Podcast, we're joined by Eduardo Benitez and Pam Barker from Ochsner Health to discuss the system's digital front door strategy, features of its patient portal, and cybersecurity efforts.

TruBridge president and CEO Chris Fowler joins HealthLeaders strategy editor Jay Asser for a discussion on the necessary tools and knowledge community hospitals should be equipped with to succeed in the evolving landscape of value-based care, focusing on the crucial pillars of people, process, and technology.

Andy Anderson, MD, chief medical officer and chief quality officer at RWJBarnabas Health, discusses cost containment issues such as pharmaceutical stewardship, lab testing stewardship, and length of stay management.

Matt Heywood, CEO of recently-merged Aspirus Health, sits down with HealthLeaders strategy editor Jay Asser to discuss how health systems are weathering the current financial storm through M&A, workforce, and cybersecurity.

In this episode of the HealthLeaders Podcast, we're joined by Monica Richey, VP of Physician Revenue Cycle for Grady Health System in Atlanta, Georgia. Throughout our conversation, we'll be discussing cost containment within in the revenue cycle, with Richey sharing some of the strategies and technology she's implemented to assist in the system's efforts.