Leading with Integrity and People First Culture with Brittany Latson at HashtagHealth

In this episode of the Grow Think Tank podcast, I sit down with Brittany Latson, Managing Partner, Account and Operations at HashtagHealth, to talk about what it really means to be Leading with Integrity. HashtagHealth No.3,091 on the 2024 Inc. 5000 list. Brittany shares how integrity guides her leadership style and shapes a people-first culture—one that prioritizes collaboration, supports working parents, and builds strong, ethical client relationships in the pharmaceutical sector. She explains how her unique blend of ‘tough love’ and genuine guidance empowers her team’s growth while keeping values at the forefront. We also discuss HashtagHealth’s recent acquisition and how compassionate leadership and a strong culture are helping expand their mission to improve healthcare communication. This conversation is a powerful example of how Leading with Integrity drives both business success and meaningful impact.

In this episode, I explore the crucial role of Co-founder Alignment in startup success. With 65% of high-potential companies failing due to co-founder conflict, alignment becomes the foundation for growth and innovation. Drawing from Noam Wasserman’s The Founder’s Dilemma, I share strategies for fostering open dialogue, handling conflict constructively, and strengthening collaboration. Whether you’re navigating challenges now or aiming to prevent them, this episode offers practical insights on building stronger partnerships that drive long-term success.

In this episode, Matt Dixon, co-founder of DCM Insights, explores how Company Values Define Culture and shape leadership within professional services. DCM Insights No.112 on the 2025 Inc. 5000 list. Matt Dixon underscores the role of 'a force of ideas' and 'a spirit of generosity' in building strong, values-driven teams. Matt also addresses the unique challenges faced by non-traditional salespeople in fields like law and consulting, while highlighting the transformative impact of AI in sales. Drawing parallels between effective sales and leadership, he stresses the importance of empathy and value-added relationships. The conversation wraps with powerful insights on how shared values not only define culture but also drive performance, productivity, and long-term success.

In this episode, I dive into the realities of co-founder conflict and how it can make or break company growth. I unpack why alignment at the executive level is non-negotiable and outline the most common sources of tension — from unclear roles to clashing strategies. You’ll learn how to spot the warning signs of conflict early and what steps leaders can take to resolve issues, including when to bring in a neutral perspective. As a CEO coach, I invite founders to connect for a complimentary conversation on navigating these challenges. This episode kicks off a series dedicated to practical tools and strategies for overcoming co-founder conflict and strengthening leadership teams.

In this episode of Grow Think Tank, host Gene Hammett talks with Nate Medoff, CEO of Quatrro Business Support Services, about the challenge of scaling without losing your culture. Quatrro Business Support Services No. 4197 on the 2024 Inc. 5000 list. Medoff reveals how Quattro has grown through rapid expansion and acquisitions while staying true to its cultural values and retaining top talent. He discusses leveraging AI to enhance client services without losing personal connection, measuring culture with clear KPIs, and fostering innovation by creating a safe space to learn from failure. This conversation offers leaders practical strategies to scale successfully while preserving the culture that fuels long-term success.

In this episode, I uncover the real cost of being the bottleneck in your organization. I challenge CEOs to recognize how getting stuck in daily tasks prevents them from focusing on their true responsibilities—developing their teams and shaping strategic vision. By examining how they spend their time, leaders can see the hidden ways they may be slowing down both their own growth and their company’s. I break down the financial, organizational, and personal costs of this bottleneck effect, sharing real-world examples from my coaching practice. More importantly, I offer strategies to break free, shift from operational overload to empowered leadership, and unlock true scalability. Listeners are also invited to a free training designed to accelerate this transformation.

In this episode, Veronique James, founder and CEO of The James Agency (TJA), underscores the power of a people-first culture in shaping both workplace satisfaction and agency success. The James Agency No. 3394 on the 2024 Inc. 5000 list. She explains how a tenured leadership team—grounded in accountability and integrity—strengthens employee engagement, fosters trust, and drives stronger client relationships. Veronique draws a direct link between happy, supported employees and the delivery of higher-quality outcomes for clients, while also highlighting how AI can be harnessed to boost efficiency and creativity without compromising culture. Reflecting on her 20 years as a leader, she shares the importance of weaving company values into everyday practices and the challenges of preserving culture during times of growth. She also emphasizes the role of vulnerability in leadership, noting that openness builds deeper connections within teams. At its core, the conversation reinforces that a people-first culture is not just about employee well-being—it is the foundation of client success and long-term organizational growth.

In this episode, I unpack the complexities of effective leadership through the lens of the well-known phrase, “Hire Slow, Fire Fast.” While I agree with the value of thoughtful, deliberate hiring, I challenge the conventional interpretation of Fire Fast as an immediate solution for underperformance. Instead, I advocate for a more responsible approach—one that prioritizes difficult conversations, meaningful feedback, and self-reflection on our role as leaders. Leadership, I argue, should be about developing talent and creating an environment of growth, not fear. I also highlight the importance of cultural fit in hiring and stress the need for thorough evaluation and support before making the decision to let someone go. Ultimately, I encourage leaders to slow down, take ownership of outcomes, and build a culture of accountability that empowers people to thrive.

In this episode, Kumar Goswami, CEO of Komprise, unpacks how organizations can turn the overwhelming surge of unstructured data into a competitive advantage. Komprise—ranked No. 2,508 on the 2024 Inc. 5000 list. He explains how Komprise fuels AI with clean, reliable data while scaling systems to handle billions of files. Beyond the tech, Kumar highlights how leaders can empower innovation—by building cultures of trust, encouraging risk-taking, and giving teams true ownership of their ideas. His insights reveal how innovation isn’t just sparked by data or AI, but by people who feel empowered to explore boldly and learn from mistakes.

In this episode, I sit down with Will Scott, Founder and CEO of Search Influence, to discuss how a strong culture paired with strategic adaptation fuels sustained growth. Search Influence—ranked No. 4,154 on the 2024 Inc. 5000 list—serves as a powerful example of how culture and strategy go hand in hand. Will shares his personal insights into how a strong culture empowers teams to remain agile, innovate under pressure, and stay aligned with evolving market demands. We explore how intentional leadership and cultural clarity can help companies adapt without losing their identity. Tune in to learn how building a strong culture is not just a nice-to-have—it’s essential for agility, resilience, and long-term success.