
In this episode, we explore what it takes to lead effectively through crisis and why disruption is becoming faster, more complex, and more intense. We discuss why past experience alone isn't enough when leaders face unfamiliar challenges, and why a practical crisis management system matters. We explore Henry J. Evans's background in C-suite coaching and his business failure after 9/11, which shaped his approach to crisis leadership. Henry shares his framework for managing crisis, beginning with self-management and simple techniques like box breathing to help leaders stay calm and make better decisions under pressure. We also discuss the three phases of crisis, why decision-making should move to the lowest intelligent level within an organization, and why crisis plans should focus on the most critical actions. Finally, we explore simulations, scenario planning, pre-mortems, and the value of including pessimists to identify risks before they become problems.
Episode Highlights & Time Stamps
0:09 Crisis Leadership in a Faster World
1:08 What Counts as a Real Crisis
4:40 Henry's Counterterrorism Background
7:09 Why Old Successes Stop Working
10:09 Lead Yourself First
15:04 Three Phases of Crisis
20:27 Decision-Making in Crisis
24:57 Building Trust Before Crisis
27:52 Stress-Test Your Team
29:42 Pre-Mortem Planning Works
31:04 Final Thoughts on Crisis Prep
Key Takeaways
✅Past crisis experience is valuable, but it isn't enough by itself.
✅Leaders need a repeatable system for managing disruption.
✅Self-management is the starting point of effective crisis leadership.
✅Learning to respond rather than react can improve decision-making under pressure.
✅Crises can be viewed through three phases: incubating, emerging, and acute.
✅Decision-making should move toward the people with the most relevant expertise.
✅Crisis teams should focus on the few actions that matter most.
✅Leadership teams should practice crisis scenarios before a real crisis occurs.
✅Pre-mortems can help organizations identify vulnerabilities before they become problems.
✅Pessimistic perspectives can be valuable for identifying risks and blind spots.
Connect With Today's Guest
Henry J. Evans is a C-suite coach, strategic planning facilitator, and author with extensive experience in crisis leadership and national security. He has accumulated more than 16,000 hours of C-suite coaching and approximately 6,000 hours facilitating strategic planning sessions for multinational organizations. He also spent 22 years working with national security threats, primarily in counterterrorism.
Henry's perspective on crisis leadership is also shaped by personal experience. After building a successful company, his business experienced a significant decline in revenue following 9/11 and ultimately went through Chapter 11 bankruptcy. That experience led to a new chapter in his career involving national security and counterterrorism work.
He is the author of Bombs, Bacon, and Bankruptcy: The Art of Crisis Leadership, a book focused on the principles and systems leaders can use to navigate crisis more effectively.
How to Connect with Henry J. Evans
LinkedIn: Henry J. Evans (LinkedIn) https://www.linkedin.com/in/henryevansdynamicresults/
Company Website: dynamicresults.com– to learn more about his work and platform
Get In Touch with Henry: henryjevans.com
Resources & Next Steps
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