Building Connected Customer Relationships

Margo Fowkes discusses her book "Leading Through Loss" and how leaders can navigate grief at work. Margo is a grief specialist and consultant wth a background in psychology and organizational development. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest? Everyday-MBA.com/guest

Nicolaj Siggelkow discusses his book "Connected Strategy" and how to build continuous customer relationships for competitive advantage. Nicolaj is a professor at the Wharton School, University of Pennsylvania, where he also serves as co-director of the Mack Institute for Innovation Management. Listen as he describes how by designing your own “connected strategy,” you can unite the right technology with the right revenue model to reinvigorate and extend customer connections.   Host, Kevin Craine Want to be a guest? Everyday-MBA.com/guest 

Jim Harter, PhD discusses his book "It's The Manager" and Gallup research that finds managers and team leaders are the single biggest factor in your organization's success. Jim is Chief Scientist for Gallup's workplace management practice. He is coauthor of the New York Times bestseller "12: The Elements of Great Managing," and "Wellbeing: The Five Essential Elements," also a New York Times and Wall Street Journal bestseller.  Host, Kevin Craine Do you want to be a guest? Everyday-MBA.com/guest

Tom Murry, retired CEO of Calvin Klein, discusses billion-dollar business techniques that get results. Tom retired as CEO after 17 prosperous years during which he facilitated the brand’s growth from 2.8 billion to $8 billion. He has worked with, and learned from, the most recognized names in fashion, as well as titans of the business world. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest? Everyday-MBA.com/guest

Bart de Bruijn, CEO of EstateX, discusses modern approaches to real estate investing online. EstateX provides a suite of innovative solutions to build financial freedom for the everyday individual. hey expedite investing and selling of real estate online and are working to level the playing field for everyone. Host, Kevin Craine Do you want to be a guest? Everyday-MBA.com/guest

Dr. Benjamin Ritter discusses his upcoming book “Becoming Fearless” and ways to become proactive instead of reactive in your career. Ben is the founder of Live for Yourself Consulting where he works as a Talent and Leadership Development leader, and a coach in the realms of career and leadership development. Ben has coached leaders from Amazon, Doordash, Google, Yelp, and more. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest? Everyday-MBA.com/guest

Gyasi Bawuah discusses ways to use data analytics to gain competitive advantage and move the needle with organizational performance. Gyasi is the founder and director of data science and innovation at Chase Analytics, a technology and data science hub, leveraging analytics, machine learning, and artificial intelligence. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest? Everyday-MBA.com/guest

Futurist Tom Koulopoulos discusses "The Bottomless Cloud" and how AI, the next generation of the cloud, and abundance thinking will radically transform business. After the success of his Amazon bestselling book "Revealing The Invisible," Tom teamed up with entrepreneur David Friend to provide a straightforward understanding of the incredible power of the cloud and data abundance; it’s an entirely new way to think about the value and the role of data in building tomorrow’s enterprise. Host Kevin Craine Do you want to be a guest? Everyday-MBA.com/guest

Henna Karna discusses digital innovation and global strategy development in Insurance. Henna is a Fortune 100 advisor and tech entrepreneur that has designed and developed patent-pending technology and applications in the field of genetic algorithms, behavioral analytics, deep neural nets and digital data technologies. She is currently the GM, Global Industry Solutions at Google where she is building the global strategy for industry solutions with a focus on insurance and risk management. Host, Kevin Craine Do you want to be a guest? Everyday-MBA.com/guest

Chris Duffey discusses his book "Superhuman Innovation" and transforming businesses with Artificial Intelligence. Chris used AI to write his book, in the form of Aimé, an intelligent bot Chris assembled using AI and natural language tools. Chris and his work has been profiled by the Wall Street Journal, the NY Post, The Guardian, and many more. He’s the head of AI Innovation & Business Strategy at Adobe, and he serves on Rutgers University Data Advisory Board. Listen for five action items you can use today. Host, Kevin Craine Do you want to be a guest? Everyday-MBA.com/guest