The Duct Tape Marketing Podcast podcast

How Business Storytelling Builds Trust and Drives Results

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Business storytelling helps leaders build trust, strengthen connection, and turn ideas into action when facts alone aren't enough. Don Yaeger, author of The Business of Storytelling, explains why the most memorable stories are human, how to find the deeper story behind what your business does, and why storytelling can create a real competitive advantage. He shares the core stories every business should be able to tell—from its origin to the customers and employees who bring its values to life. For business owners, marketers, salespeople, and leaders, better storytelling can make it easier to connect with people, communicate what matters, and drive results.

00:00 Introduction

01:07 What Makes a Great Story in the Age of AI

03:21 How to Get the Real Story From Anyone

05:11 How to Research Anyone Before an Interview

07:30 Why Storytelling Is a Business Superpower

10:26 The Universal Truths of Great Storytelling

14:55 Why Personal Stories Build Stronger Connections

16:55 3 Stories Every Business Needs to Tell

19:36 How to Tell Your Business Story Without Bragging

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