Payman meets Kunal Thakker, the founder of Tooth Club, a rapidly growing dental practice group in the UK.
Kunal shares his journey from a career in banking to disrupting the dental industry, discussing his approach to creating a patient-centric experience, scaling a dental business, and the challenges of maintaining quality while expanding.
He offers insights into his marketing strategies, recruitment practices, and the importance of company culture in building a successful dental group.
In This Episode
00:04:35 - Backstory
00:09:50 - From finance to dentistry
00:21:10 - Tooth Club
00:25:25 - Setting up squats
00:31:25 - Recruiting and retaining
00:37:35 - Measuring success
00:43:00 - Painless injections
00:49:55 - Management and structure
00:57:30 - Marketing
01:08:25 - Ethics and motivation
01:25:35 - Blackbox thinking
01:27:20 - Fantasy dinner party
01:28:20 - Last days and legacy
About Kunal Thakker
Kunal Thakker is a former executive director at Goldman Sachs and the founder of Tooth Club—a membership-based chain of dental practices.
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