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Agile Testing, Quality Culture, and the Future of QA

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Agile Testing, Whole-Team Quality and AI with Lisa Crispin


How has our understanding of quality changed from the early days of extreme programming, through DevOps, and into the age of AI?


In this episode of BrowserStack Talks, David sits down with Lisa Crispin, co-author of the Agile Testing books with Janet Gregory, to talk about whole-team quality and what testers need to thrive next.


They cover why DevOps is really just good software development, why small batches still beat big releases, what shift left should actually mean, and how to prioritize risks instead of testing every permutation. Lisa also shares how AI tools can free teams up for more human conversations, how to build a quality culture in remote and hybrid teams, and why communication is the most underrated skill in testing.


What you'll learn:

- Why continuous integration and small batches are still the biggest hurdles for teams

- How to focus on the handful of risks that matter most, and decide whether to test, prevent or monitor them

- Where AI adds real value for testing teams, and the trap of forgetting to talk to humans

- How feature flags and release strategies make room for exploratory testing

- The mindset and skills testers will need over the next five to ten years


Chapters

0:00 Welcome to BrowserStack Talks with Lisa Crispin

2:30 Whole-team quality: from extreme programming to DevOps

5:45 The biggest hurdles: continuous integration and small batches

8:11 "I don't have time to test"

10:26 What shift left should really mean

13:48 Streamlining pipelines and risk-based testing

19:09 AI, continuous delivery and the future of testing

23:00 Where AI provides genuine value for testing teams

27:21 Balancing continuous deployment and exploratory testing

30:10 Observability and testing

31:17 Quality culture in remote and hybrid teams

36:10 Core competencies for testers in the next 5-10 years

40:24 Quickfire round

49:08 Where to find Lisa


Mentioned in this episode:

- Agile Testing, More Agile Testing and Agile Testing Condensed by Lisa Crispin and Janet Gregory

- Continuous Delivery by Jez Humble and Dave Farley

- Fearless Change and More Fearless Change by Linda Rising and Mary Lynn Manns

- DORA (DevOps Research and Assessment) metrics


Find Lisa:

Website: https://lisacrispin.com

LinkedIn: search for Lisa Crispin


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