Using Data and Empathy to Elevate Patient and Family Experience with Dr. Peggy Greco and Rachel Hamilton

On this episode, Roberta Schwartz, PhD, Executive Vice President and Chief Innovation Officer at Houston Methodist, joins the podcast to discuss the challenges of implementing new technologies amid increasing information overload and the importance of transparency in adoption. She also highlights efforts to reduce mortality rates, ongoing challenges around access and reimbursement for telehealth services, and her perspective on the future of AI in healthcare.

In this episode, Dr. Nihar Desai, Associate Professor of Medicine and Vice Chief of Cardiovascular Medicine at Yale University School of Medicine, Dr. Andrew Freeman, Director of Clinical Cardiology and Cardiovascular Prevention and Wellness at National Jewish Health, and Kim Newlin, Cardiovascular Nurse Specialist and Clinical Performance Improvement Consultant at Sutter Health, discuss the foundations of population health management, the impact of chronic diseases, and strategies to advance health equity across diverse communities.This episode is sponsored by Boehringer Ingelheim.

This episode features Tim Fuchs, Chief Growth Officer, and Amanda Whitener, Senior Director of Client Development at nimble solutions. They share actionable strategies ASCs can use to accelerate cash flow, strengthen revenue cycle performance, and stay proactive in the face of rising costs, increasing payer complexity, and ongoing industry uncertainty.This episode is sponsored by nimble solutions.

In this episode, Matthew Harinstein, MD, MBA, VP and Associate CMO at Northwell, discusses how AI tools, system integration, and strong organizational culture are improving clinical workflows, expanding access, and enhancing patient care across the growing Northwell Health network.

This episode recorded live at Becker’s 31st Annual The Business and Operations of ASCs features Nyleen Flores, Owner, Med Elevate Solutions. She discusses the forces accelerating ASC market growth, how deeper tech integration and AI are reshaping operations, and the opportunities ASC leaders have to strengthen efficiency and collaboration.

In this episode, Dr. Peggy Greco of Nemours Children’s Health and Rachel Hamilton of NRC Health, discuss how their organizations use equity centered data, communication tools, and patient voice to close experience gaps and improve outcomes for children and families.This episide is sponsored by NRC Health.

This episode features Anthony Locascio, Chief Technology Officer for Hospital Patient Monitoring at Philips, and Benjamin Millmann, Lead Clinical Informaticist at M Health Fairview. They discuss how health systems can shift from a prevention mindset to one focused on resilience, strengthen cybersecurity across connected devices, and build partnerships between vendors, clinicians, and IT teams to safeguard patient care amid rising digital threats.This episode is sponsored by Philips.

This episode recorded live at the 10th Annual Health IT + Digital Health + RCM Annual Meeting features John Gachago, Vice President, Digital Innovation, Parrish Healthcare. He discusses responsible AI governance, digital transformation for rural and underserved populations, and the importance of balancing innovation with patient centered value and trust.

In this episode, Scott Becker highlights ten major developments in healthcare, including hospital closures, job cuts, systems dropping Medicare Advantage, leadership changes, and more.

This episode recorded live at the Becker’s 13th Annual CEO + CFO Roundtable features Chris Harrison, CPA, CEO, Quorum Health. He discusses Quorum’s growth strategy, the transformative impact of AI on clinical efficiency and rural care delivery, and how technology partnerships are reshaping patient and provider experiences.In collaboration with R1.