Ep. 182: "Stay the Course" – Kindness, Resilience and the Human Side of Facilities Management with Andrea Sanchez of ENGIE North America Inc.

Andrea Sanchez is an executive communications leader shaping how organizations speak, lead, and navigate change who is driven by the belief that clear, human-centered communication can transform cultures, strengthen leadership, and create environments where people feel seen, valued, and empowered. Mike Petrusky asks Andrea why she believes that resilience and adaptability are the most important qualities for professionals in facilities and asset management today. The "human element" remains central to workplace culture and cannot be replaced by technology or automation, so leaders must embrace a kind and resilient mindset while navigating professional and personal challenges in our built environments. Andrea and Mike agree that the facility management profession plays an essential while sometimes underappreciated role in shaping workplace environments and culture, so they offer practical advice and the encouragement you will need to be an Asset Champion in your organization! Connect with Andrea on LinkedIn: https://www.linkedin.com/in/acsanchez/ Explore Eptura™: https://eptura.com/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/asset-champion/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Watch the full video here: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J  

Daniel Stonecipher is an Independent Advisor for AI Infrastructure & Built Environment Platforms advising investors, boards, and executive teams on AI-enabled infrastructure platforms across facilities, energy systems, and complex built environments. Mike Petrusky asks Daniel his views on the promise of AI in asset management and they discuss why he believes it extends beyond automating buildings to enabling more capable, confident organizations with better operational oversight. Daniel says that trust, confidence, and accountability are essential for successful AI adoption in facilities management, so AI must be tested and contextually validated before critical decisions are delegated to it. While pilots demonstrate AI's analytical power, scaling these solutions requires careful consideration of real-world context, human oversight, and ownership of outcomes. The FM industry is progressing in its discussion of AI, so Mike and Daniel encourage more realistic assessments and shared experiences about both success and challenges of operationalization as they offer the inspiration you need to be an Asset Champion in your organization! Connect with Daniel on LinkedIn: https://www.linkedin.com/in/dstonecipher/ Read the article that Daniel discussed: https://www.automatedbuildings.com/2026/06/the-real-ai-bottleneck-may-not-be-roi-it-may-be-trust/ Read article #2: https://www.automatedbuildings.com/2026/06/why-ai-trust-breaks-down-in-operational-environments/ Explore Eptura™: https://eptura.com/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/asset-champion/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Watch the full video here: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J  

Tim Harris is Chief Executive Officer and Co-founder at SoloTruth, Inc. where he is passionate about driving evidence-based asset management solutions by providing the orchestration layer between your assets, your workforce, and your ERP. Mike Petrusky asks Tim how leveraging technology to accurately capture asset condition and location data provides significant benefits for maintenance, finance, and overall organizational efficiency. They discuss why modern asset management is moving away from infrequent third-party audits toward empowering those closest to the assets, such as facility staff, through mobile applications and real-time data collection. Tim says that integrating financial and operational systems remains a challenge and believes that real-time asset intelligence can bridge gaps between maintenance and finance roles. By identifying and driving out "zombie" and "ghost" assets, FM leaders can have a powerful impact on their built environment, so Mike and Tim offer practical advice and the inspiration you need to be an Asset Champion in your organization! Connect with Tim on LinkedIn: https://www.linkedin.com/in/timharris9999/ Find out more about SoloTruth, Inc.: https://www.solotruth.com/fixed-assets Explore Eptura™: https://eptura.com/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/asset-champion/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Watch the full video here: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J  

Adam Bodner is a Government Real Estate Consultant with a passion for facilitating communications and creating win-win scenarios for his agency and private sector clients. Mike Petrusky asks Adam why he believes that effective communication is fundamental to the success of facility and asset management projects, and he says most failures can be traced back to communication breakdowns between stakeholders. They explore how bridging the cultural, procedural, and language gaps between government and private sector organizations is essential for successful collaboration and project outcomes. Adam shares that the implementation of new technology is often hindered by lack of training, insufficient change management, and lack of leadership, so storytelling and effective "selling" of new ideas is always necessary to drive organizational adoption and change. Facility and asset management often face challenges related to resource constraints and lack of specialized expertise within federal agencies highlighting the need for strategic partnerships, so Mike and Adam offer the inspiration you will need to be an Asset Champion in your organization! Connect with Adam on LinkedIn: https://www.linkedin.com/in/adam-bodner-0943ba82/ Find out more about FRPA: https://frpa.wildapricot.org/ Explore Eptura™: https://eptura.com/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/asset-champion/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Watch the full video here: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J  

Lawrence Boodasingh, MScFM, CFM, FMP, CIWFM, ProFM is Senior Facilities Manager at Ross University School of Veterinary Medicine, an all-accredited (AVMA & AAALAC) 60-acre internationally recognized American veterinary and veterinary research university located on Saint Kitts & Nevis in the north-eastern Caribbean where he is passionate about delivering CAPEX projects and developing diversified high-performing teams, embedding customer-focused cultures, strategic management, stakeholder engagement, and driving innovative FM strategies across complex built environments. Mike Petrusky asks Lawrence about his continuous professional development, upskilling, and credentialing which he believes has been essential for his successful journey in facility and asset management. He says that FM leaders should embrace technology, AI, CMMS platforms, and data-driven decision-making to optimize asset performance and plan for the future. Prioritizing people, customer service, and safe environments is fundamental in the FM profession, so Mike and Lawrence share real world stories and offer inspiration so you can be an Asset Champion in your organization! Connect with Lawrence on LinkedIn: https://www.linkedin.com/in/lawrenceboodasingh/ Learn more about Ross University School of Veterinary Medicine: https://veterinary.rossu.edu/ Find out more about IFMA: https://www.ifma.org/ Explore Eptura™: https://eptura.com/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/asset-champion/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Watch the full video here: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J  

Chance Sullivan is an Asset Management Leader and Founder & CEO of The Corbett Magnolia Group, LLC where he is passionate about elevating asset performance at every scale. Mike Petrusky asks Chance why he believes that accountability is the foundational requirement for effective workflows, processes, and business execution. They explore the state of the asset and facilities management profession and agree that success relies on adaptability, intentional strategy, and breaking down silos within organizations. Investing in people is essential and leadership must prioritize their development and involvement in a world where AI is a promising tool for future efficiency but is only as useful as the data and human oversight supporting it. Mike and Chance agree that technology, when implemented with intention and cultural alignment, can transform asset management, so they share practical advice and the inspiration you will need to be an Asset Champion in your organization! Connect with Chance on LinkedIn: https://www.linkedin.com/in/chance-sullivan-67b979190/ Learn more about The Corbett Magnolia Group, LLC: https://thecorbettmagnoliagroup.com/ Explore Eptura™: https://eptura.com/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/asset-champion/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Watch the full video here: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J  

Lindsey Brackett, CHC, CHFM, CHOP, CSSBB, FASHE is Chief Empowerment Officer at Legacy FM, LLC and an influential figure in the healthcare facilities management industry where she is passionate about empowering individuals and building the next generation of FM leaders. Mike Petrusky asks Lindsey about the growth of her company and the importance of ongoing education and professional certifications for facilities professionals, highlighting ASHE's certification programs. They explore the growing role of AI in facility management and agree that AI should be used to enhance human skills but not at the expense of losing core capabilities like critical thinking and judgment. Lindsey shares about the value of authenticity and genuine human connection in professional communities encouraging listeners to invest in themselves through education, professional challenges, and personal growth for a rewarding career in facilities and asset management. Tune in as Mike and Lindsey share some practical advice and encourage you to be an Asset Champion in your organization! Connect with Lindsey on LinkedIn: https://www.linkedin.com/in/lindsey-brackett/ Learn more about Legacy FM: https://legacy-fm.com/ Find out more about ASHE certifications: https://www.ashe.org/certifications Explore Eptura™: https://eptura.com/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/asset-champion/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Watch the full video here: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J  

Maurice Morrow is a Senior Facilities & Vendor Specialist at United Therapeutics Corporation where he is passionate about bringing a practical, solutions-driven approach to problem solving and operational improvement. Mike Petrusky asks Moe why he believes that character is central to being an effective facility management leader as it impacts his daily work and professional relationships. They explore the power of IFMA connections which lead to mentorship opportunities and community engagement which enhances professional development. Facility management professionals must adapt to shrinking budgets by prioritizing critical systems and maintaining a positive attitude and emotional resilience to navigate the unpredictable and challenging nature of their work. Moe says his responsibilities are diverse and require a "go-getter" mindset, research skills, and the ability to innovate, so he encourages participation in industry events like IFMA's World Workplace for networking and professional growth. With many long-time relationships in common, Mike and Moe share inspirational stories as they offer you the encouragement needed to be an Asset Champion in your organization! Connect with Moe on LinkedIn: https://www.linkedin.com/in/maurice-morrow-1b412787/ Learn more about United Therapeutics Corporation: https://www.unither.com/index Find out more about IFMA events: https://www.ifma.org/events Explore Eptura™: https://eptura.com/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/asset-champion/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Watch the full video here: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J  

Jason Callis, CFM, SFP, LSSGB is Executive Director, Facility Operations & Asset Management at Aramark Destinations where he is accountable for operational strategy leveraging his years of experience in global workplace, facilities, and infrastructure. Mike Petrusky asks Jason his current perspectives on how managing the built environment requires adaptability and resilience to navigate ongoing operational challenges while striving to improve the spaces where people work and visit. They discuss how AI offers significant speed-to-market opportunities for facility managers, enabling more efficient data analysis and improved business outcomes. Jason shares how Lean Six Sigma principles focus on efficiency and quality in maintenance and operations by minimizing rework and ensuring "one-touch" processes that maximize productivity of skilled tradespeople. Deferred maintenance and supply chain disruptions from recent years may have shortened asset life cycles, requiring closer attention to product quality and capital planning, so Mike and Jason offer practical advice and the inspiration you need to be an Asset Champion in your organization! Connect with Jason on LinkedIn: https://www.linkedin.com/in/jason-e-callis-cfm-sfp-lssgb-63443830/ Learn more about Aramark Destinations: https://thenationsvacation.com/ Listen to Mike's favorite Synthwave Mix on Spotify: https://open.spotify.com/playlist/37i9dQZF1DX8V4BE7YIpvE?si=OwdlaaZJQDSs7ECi43fJyg Explore Eptura™: https://eptura.com/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/asset-champion/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Watch the full video here: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J  

Bryan Glatfelter CFM, FMP is AVP, Facilities Officer at Ephrata National Bank where he is passionate about integrating innovative practices and technology to align facilities solutions with organizational objectives to create value-driven outcomes. Mike Petrusky asks Bryan about his facility management career journey and how the "accidental profession" can turn into a very rewarding one when embracing new opportunities, growing your expertise and seeking advancement. They explore the importance of aligning FM efforts with the broader goals of the organization to deliver value and gain recognition within a company. Bryan believes that FM leaders should act as liaisons between technical teams and upper management, translating operational realities into strategic contributions, so he shares process improvement methods to drive efficiency and consistency. Strong fundamentals and adaptability are essential in the world of asset and facility management today, so Mike and Bryan offer practical advice and the inspiration you need to be an Asset Champion! Connect with Bryan on LinkedIn: https://www.linkedin.com/in/bryan-glatfelter-fmp-bb910325/ Learn more about Ephrata National Bank: https://www.epnb.com/ Explore Eptura™: https://eptura.com/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/asset-champion/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Watch the full video here: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J