Uncomfortable Dental Conversations podcast

Episode #11 Do You Have a Plan?

5/18/2020

Uncomfortable Dental Conversations

0:00

14:29

Does Dr Mike have a plan for taking care of all of his patients after he reopens the office? The coronavirus pandemic has caused plenty of disruption to our patients' routine and restorative care. Coach Steve talks about options to get him back on track.

More episodes from "Uncomfortable Dental Conversations"

Episode #13 Exposed Again!
11/25/2020
12:00
Wreckless employee behavior can put the whole team at risk of getting COVID or having to quarantine. Dr. Mike and Coach Steve feel the pressure from its fall out.
Episode #12 Epic Call Recording Fail
8/16/2020
11:58
Has the COVID shutdown caused a leak in Dr Mike's new patient pipeline? Does he have a clue of what is happening up front? Coach Steve makes him face the music or at least the epic phone call fail.
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Episode #11 Do You Have a Plan?
5/18/2020
14:29
Does Dr Mike have a plan for taking care of all of his patients after he reopens the office? The coronavirus pandemic has caused plenty of disruption to our patients' routine and restorative care. Coach Steve talks about options to get him back on track.
Episode #10 We Need Hazmat Suits!
4/27/2020
13:44
Team zoom meetings can be fun until a team member freaks out and panics the team. Coach Steve and Dr Mike talk about zoom meetings, blind walks, and elbow bumps.
Episode #9 You're Laid Off
4/6/2020
9:17
Delivering tough new is usually not a dentist's favorite job. Do you do it by email, text, in-person? Coach Steve has his opinion.
Episode #8 COVID-19: The Stress of the Strain
4/5/2020
6:22
Remaining calm and remaining in charge during the stress of challenging times is what Coach Steve wants Dr Mike to do. This strain of the coronavirus will challenge us.
Episode #7 You Broke My Loupes!
3/2/2020
15:13
Breaking or losing dental equipment gets costly real quick. Listen to Dr Mike freak about his beloved loupes.
Episode #6 Sexually Inappropriate!
2/10/2020
12:08
Sometimes it is a team member that gets us in a bad spot. Can Coach Steve talk his way out of this one?
Episode #5 I'm Going to be Out Tomorrow.
1/24/2020
10:33
Is it okay for a team member to miss work because of their kid's first day of school, dance recital, or baseball game? Coach Steve and Dr Mike take on family events.
Episode #4 Who Got Us This Bad Review?
1/14/2020
13:29
Your team messes up and you get a bad google review. Take a deep breath, Coach Steve and Dr Mike will help you through it.

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