Why Gen Z Knows More About Beauty Products Than 25-Year Industry Veterans | Douglas Group CCO

The lightning round from the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, features Chris and Anne's French-themed rapid-fire preferences while broadcasting live from Paris. From pastry choices to historical emperors, it's a fun cultural exploration.29:21 – Croissant vs pain au chocolat debate 30:02 – Langoustines vs escargot preferences30:49 – Paris Metro vs London Tube comparison 31:22 – Napoleon vs Genghis Khan emperor choiceFor the full #fastfive episode head here: https://youtu.be/xSLvyg5Sze4#paris #nrfeurope #french #culture #travelThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This segment from the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, explores survey data showing nearly half of AI search users prefer these tools over Google. Chris and Anne discuss implications for retail discovery and the coming agentic AI revolution.25:56 – 45% prefer AI tools over Google for clarity and speed 27:11 – Agentic AI's potential amplification effect 28:19 – Holiday shopping behavior predictionsFor the full #fastfive episode head here: https://youtu.be/xSLvyg5Sze4#aisearch #google #chatgpt #ecommerce #consumertrendsThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This segment from the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, analyzes PacSun's groundbreaking Youth Advisory Council featuring top influencers. Chris and Anne debate whether this represents genuine youth engagement or clever marketing, and what it means for retail's future.20:16 – Industry-first youth advisory structure 22:13 – Influencer-as-advisor model advantages 24:20 – CEO Brieane Olson's culture-building successFor the full #fastfive episode head here: https://youtu.be/xSLvyg5Sze4#pacsun #youthmarketing #influencers #genz #retailThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This segment from the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, examines Starbucks' deployment of computer vision technology to track inventory and improve order fulfillment. Chris and Anne discuss how this addresses the chain's persistent speed and stock-out challenges.15:28 – Computer vision deployment across North America 17:17 – The four-minute order fulfillment challenge 18:07 – Reliability as Starbucks' core value propositionFor the full #fastfive episode head here: https://youtu.be/xSLvyg5Sze4#starbucks #computervision #AI #inventory #efficiencyThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This segment from the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, explores Walgreens' strategic move into party supplies following Party City's closure. Chris and Anne analyze the $2 billion market opportunity and why former Party City executive Tracey Koller's merchandising expertise makes this expansion particularly smart.10:22 – The $2 billion party supply opportunity 11:17 – Emergency shopping use cases and convenience factor 13:01 – Tracy Kolder's merchandising background advantageFor the full #fastfive episode head here: https://youtu.be/xSLvyg5Sze4#walgreens #partysupplies #partycity #convenience #retailThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This segment from the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, dives into Kroger's strategic review of its automated fulfillment network. Chris and Anne discuss why interim CEO Ron Sargent is conducting a site-by-site analysis of Ocado-powered facilities and what this means for the future of grocery automation in America.06:18 – Kroger's automated fulfillment challenges 07:48 – Urban density vs. rural viability analysis 08:54 – Implications for Amazon's grocery strategyFor the full #fastfive episode head here: https://youtu.be/xSLvyg5Sze4#kroger #groceryautomation #ocado #ecommerce #retailfulfillmentThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

EXCLUSIVE: Sam's Club's Chief Experience Officer Diana Marshall reveals how "exit arches" use computer vision to eliminate receipt checks chainwide, plus complete app/website redesign details.Recorded live from the VusionGroup Podcast Studio, From NRF Europe, discover Sam's Club's rapid innovation cycle:✅ Exit arches deployed chainwide in under 1 year eliminating receipt checks✅ Complete website/app redesign addressing speed and personalization✅ New stores with 6-7x larger back rooms supporting 18% e-commerce growth✅ Member feedback loop driving innovation from problem to solution✅ Holiday strategy including travel packages and curated gift guides✅ Experimental philosophy maintained since 1983 foundingThe breakthrough: Computer vision works for both Scan and Go users AND traditional register checkout customers.🎯 Perfect for: Retail technologists, membership business operators, customer experience professionals, and computer vision enthusiasts.#SamsClub #ExitArches #ComputerVision #RetailInnovation #MembershipRetailThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

EXCLUSIVE: Kiko Milano's CEO Simone Dominici reveals how customer feedback led to breakthrough one-handed lipstick innovation and shares ambitious US expansion plans.Recorded live from the VusionGroup Podcast Studio at NRF Europe, we discover how the Italian beauty disruptor operates across 73 countries:✅ One-handed lipstick designed for social media content creation✅ Hybrid US expansion strategy across stores, e-commerce, Amazon, TikTok Shop, and department stores✅ Partnership with Reliance Beauty for India market entry (Delhi stores opening October 2025)✅ Unified commerce enabling beauty advisors to complete transactions via iPhone✅ AI pricing 450+ new products annually across global markets✅ Evolution from mass retailer to global beauty iconThe innovation: "You don't want to leave your iPhone to uncap your lip gloss" while recording content or during interviews.🎯 Perfect for: Beauty industry professionals, retail expansion strategists, innovation managers, and social commerce enthusiasts.#KikoMilano #BeautyInnovation #GlobalExpansion #UnifiedCommerce #SocialBeautyThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

EXCLUSIVE: Carrefour's Innovation Director Helene Labaume reveals how one of the world's largest retailers (90+ billion revenue) manages breakthrough technology adoption across 40+ countries.Recorded live from the VusionGroup Podcast Studio on NRF Europe's final day, we discover Carrefour's systematic innovation approach:✅ Why they invested in "immature" computer vision 5 years ago (now scaling to stores)✅ Its venture fund's 4 strategic investment streams✅ Smart glasses "deep dive" with use cases for consumers AND associates✅ AI product formulation: improving recipes and creating vegan alternatives✅ CEO support as the secret weapon for innovation communication✅ Future retail vision: AI + Technology + Human connectionThe philosophy: "If you see a connected barbecue launched by Carrefour, it won't be us"—they focus on disruption, not gimmicks.🎯 Perfect for: Innovation managers, retail executives, VC professionals, and anyone interested in long-term technology adoption strategies.#Carrefour #GlobalRetail #RetailInnovation #ComputerVision #SmartGlassesThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

EXCLUSIVE: Douglas Group's Chief Customer Officer Philipp Andrée reveals how teenagers are revolutionizing premium beauty with product expertise that shocks industry veterans.Recorded live from the VusionGroup Podcast Studio at NRF Europe, we discover how Europe's largest premium beauty retailer leads both online AND offline:✅ Why groups of 15-year-olds "take over" Douglas stores (in the best way)✅ AI virtual shopping assistants trained by 19,000 beauty advisors✅ How 62 million loyalty members enable personalization at scale✅ User-generated content strategy using micro-influencers and store employees✅ Beauty mirrors and skin analyzers working across all channels✅ "Omnipresence" philosophy: ecosystem first, purchases secondThe transformation: Gen Z's deep product knowledge and TikTok engagement creates "fans for life" driving natural industry growth.🎯 Perfect for: Beauty industry professionals, retail marketers, personalization experts, and anyone tracking Gen Z consumer behavior.#DouglasGroup #PremiumBeauty #AIPersonalization #GenZBeauty #BeautyTechThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy