Ep #40: GUEST: Creating lasting momentum in equity: Celeste Warren

Contact us:  [email protected] intelligence, changing workplace expectations, and generational differences are reshaping how organizations operate. But do these changes mean we need to reinvent mentoring? In this episode of Mentoring in Real Life, we explore why the fundamental purpose of mentoring remains as important as ever, even as the world around us changes.AI is an increasingly valuable tool for research, brainstorming, and analyzing alternatives. But it cannot replace the human judgment required to make decisions that reflect an individual's values, beliefs, circumstances, and aspirations. Rather than simply providing answers, effective mentors help people ask better questions, evaluate their options, and develop the judgment to make sound decisions for themselves.The conversation explores several enduring principles of effective mentoring:1. Help People Think, Don't Just Tell Them What to Do. The mentor's greatest value isn't necessarily having the answer. It's helping mentees understand their circumstances, recognize their options, consider consequences, and develop better judgment.2. Mentor the Individual, Not the Generation. Generational stereotypes can get in the way of meaningful mentoring. People have different needs, regardless of their age. Some need encouragement, others need candid feedback, technical guidance, a challenge to their assumptions, or simply someone who will listen. Ask what the individual needs rather than making assumptions.3. Make Feedback Useful and Developmental. Effective feedback goes beyond saying someone is doing a great job or pointing out what went wrong. It identifies specific behaviors, explains their impact, and encourages reflection about what could be done differently next time.4. Understand the Whole Person. Career decisions are also life decisions. Family, health, finances, relationships, personal values, and purpose all influence someone's professional choices. Mentors help mentees recognize how work and life intersect. Sharing personal experiences—including mistakes and vulnerabilities—can help build trust.5. Help Mentees Define Their Own Success. The next promotion or bigger job isn't always the right answer. Mentors should help people build careers and lives that align with their own values and priorities, not someone else's definition of success.6. Embrace Reverse Mentoring. Mentoring is a two-way relationship. Experienced leaders bring organizational knowledge, leadership experience, and strategic perspective. Younger colleagues bring insights into emerging technologies, changing communication practices, and how organizational decisions affect employees at different levels. Everyone has something valuable to contribute.7. Create Psychological Safety. A strong mentoring relationship provides a safe place to admit mistakes, express concerns, disagree, or discuss career uncertainty without immediately worrying about performance evaluations. 8. Develop Character as Well as Competence. Leadership development isn't just about communication, technical expertise, or strategic thinking. It's also about integrity and doing the right thing when it's difficult. Mentors can help mentees think through challenging ethical decisions and understand the importance of personal values and accountability.Ultimately, successful mentoring isn't measured by whether a mentee follows a mentor's advice. It's measured by whether the mentee becomes more capable of making good decisions independently.The Bottom Line: Technology will continue to change how we work, and generational expectations will continue to evolve. But people will always need someone who listens, tells them the truth, believes in their potential, challenges their thinking, and helps them figure out what really matters. AI can provide information and options; human mentors help people decide what to do with them.The future of mentoring isn't about replacing its fundamental purpose. It's about preserving what makes mentoring uniquely human while adapting how we practice it in a changing world.

Contact Us: [email protected] you had a big decision to make tomorrow, who are the three people you'd call, and do they all think like you? Angela and Bill unpack one of Angela's favorite ideas: the personal board of directors, a small, informal group of people you intentionally lean on for guidance, perspective, and accountability. Just as companies don't rely on a single advisor, you shouldn't rely on one mentor to cover every area of your life. The strongest boards are cross-generational: people you look up to, peers who share your stage of life, and junior colleagues who offer fresh eyes through reverse mentoring.This episode walks through six seats to fill: Sage, Connector, Truth Teller, Cheerleader, Expert, and Wild Card. Bill and Angela share personal stories of truth tellers who changed their trajectory, and explain why your board should evolve as your life does. The takeaway: you are the CEO of your own life, and mentoring isn't one relationship; it's a community you build on purpose, at every age and stage.In This EpisodeWhat a personal board of directors is, and why it's about depth and honesty, not networkingAngela's early-retirement decision and the many voices that helped her navigate itLooking up, across, and to those more junior: what each direction bringsWhy peers are underrated mentors and how vulnerability builds instant trustReverse mentoring: staying current, humble, and fluent in today's language (yes, IRL)The six board seats: Sage, Connector, Truth Teller, Cheerleader, Expert, and Wild CardSimon Sinek on the value of being "the idiot in the room"Why the Truth Teller is the hardest seat to fill—and the one you need mostBill's truth tellers: "I kept waiting for you to show up" and "What's the worst that can happen?"How your board shifts across life stages, and why a transition can make you the new person againPractical steps to build and maintain your boardA challenge to audit your board and fill one empty seat this weekKey TakeawaysOne mentor can't cover every area of your life; a board gives you multiple perspectives on the same decisionBalance your board across generations: those ahead of you, peers, and those earlier in their journeyOne person can fill more than one seat, but aim to cover all six rolesA board full of cheerleaders feels good but keeps you stuck—seek out truth tellersBoard members change with your life stage, and letting a seat go doesn't end the friendship

Contact us:  [email protected]: Celeste WarrenIn this episode of Mentoring in Real Life, hosts Bill Bonwit and Angela Falcini welcome Celeste Warren to discuss how mentoring helps people grow, navigate organizational challenges, and achieve their professional aspirations.Celeste explains that diversity encompasses the many differences that make each person unique, including skills, experiences, identities, strengths, and obstacles. She emphasizes that recognizing and understanding those differences isn't simply a diversity initiative—it's good management, good leadership, and good business. Regular one-on-one conversations help leaders understand their employees, build trust, identify barriers, and support individual success.The conversation explores how to find the right mentors, why mentees must take responsibility for their own development, and why having multiple mentors can be more valuable than relying on just one person. Celeste also shares lessons, including why formal mentoring programs often struggle when organizations assign relationships without considering individual needs, aspirations, or personal chemistry.Key TakeawaysStart with trust. Regular, honest conversations help managers understand their employees' strengths, aspirations, and challenges while building the trust necessary to navigate difficult times together.Make mentoring about the mentee. Effective mentoring isn't about a mentor's status or ego. It's about understanding what the mentee needs and determining how the mentor's experience, knowledge, and position can help.Be specific about your goals. Rather than simply aspiring to a particular title, understand what kind of work, responsibilities, and organizational role you want—and why.Build a personal board of directors. Different mentors can provide guidance on leadership, career advancement, navigating organizational culture, and personal challenges.Look beyond similarities. Mentors don't have to share your background or identity to help you succeed. At the same time, mentors with similar experiences can offer valuable perspectives on challenges others may not fully understand.Find advocates as well as mentors. Advocates can help create opportunities and champion your career development, even when you don't see people with backgrounds similar to yours in senior leadership.Take a thoughtful approach to finding mentors. New employees can seek introductions through trusted colleagues and managers. Before reaching out, reflect on what you want to learn and why you chose that particular person.Create mentoring opportunities without forcing relationships. Organizations should provide frameworks, resources, and opportunities for people to connect rather than relying on top-down assignments that may not work.Make mentoring part of the culture. Leaders can normalize mentoring by sharing their own experiences, encouraging development conversations, and making mentoring a natural part of employee development.Don't let shyness hold you back. Asking for guidance is an investment in your growth, not an imposition on someone else.For more information about Celeste and her work:https://crwdiversity.com/https://www.linkedin.com/in/celestewarrenllc/  

Contact Us: [email protected] noticed the same problem surfacing across four unrelated teams in a single week: corrosive gossip. In this unscripted conversation, she and Bill dig into the critical difference between venting—getting emotion off your chest as a first step toward resolution—and gossip, which is talking about someone with the intent to damage their reputation rather than ever addressing them directly. Bill shares a mentoring tool for separating "what actually happened" from the story we invent about it, and both agree that unresolved conflict leads people to silently label coworkers, poisoning future interactions and draining energy that could go toward the work itself. The takeaway: gossip is corrosive because it replaces real conversation with a fabricated narrative that never gets resolved. The fix is choosing to talk to people, not about them, and owning your own reactions instead of blaming others for how you feel.In This EpisodeGossip is pervasive across teams from multiple industriesThe key distinction between venting (processing emotion as a first step) and gossip (talking about someone with intent to damage their reputation)Why venting alone doesn't solve anything… it's the starting point, not the destinationBill's mentoring technique: separating "what actually happened" from "the story you told yourself about what happened"A classic self-improvement exercise of drawing two circles ("your story" and "what happened") to find the truth in a conflictHow unresolved gossip lets people mentally "label" a coworker, poisoning every future interactionBill's take: you don't have to like your teammates, but you're responsible for behaving professionally with themRecognizing whether a conversation is meant to vent or to solve, before it startsWhy you can't blame others for your own emotional reactions; you choose how you respondKey TakeawaysGossip aims to damage someone's reputation; venting aims to process emotion en route to a real conversationVenting is a necessary first step, but stopping there solves nothingFocus on what was actually said or done, not the story you've built around itUnaddressed conflict causes people to silently label coworkers, eroding trust and slowing teams downYou're responsible for behaving professionally with teammates, even ones you don't personally likeNo one "makes" you feel a certain way—you choose your response, and that choice is yours to ownNaming the kind of conversation you want up front—venting or solution-focused—can defuse tensionTalk to people, not about them, if you actually want to resolve a conflictResources MentionedMen Are from Mars, Women Are from Venus by John Gray — https://www.johngray.com/The 7 Habits of Highly Effective People by Stephen Covey (referenced: Habit 1, "Be Proactive") — https://www.franklincovey.com/the-7-habits/Who Should Listen?Team leads and managers dealing with gossip or low-trust dynamics on their team, anyone who's caught themselves venting about a coworker without ever talking to that person, and professionals looking for practical language to distinguish venting from gossip in their own conversations.

Contact us: [email protected] with Your Boss: How to Push Back Without Damaging TrustWhat do you do when you disagree with your boss or customer? Speaking up can feel intimidating, particularly when the other person has significantly more authority or when the disagreement occurs in front of others.In this episode, Angela Falcini and Bill Bonwit explore how mentors can help people navigate these difficult conversations. The goal isn't to “win” an argument. It's to understand the situation, contribute your perspective, find the best solution, and strengthen the relationship along the way.Reframe Disagreement as Problem SolvingDisagreement doesn't have to be combat. Instead, approach it as collaborative fact-finding. Rather than trying to prove the other person wrong, seek to understand their reasoning and constraints.That mindset can reduce anxiety and make it easier to have a productive conversation. Remember: discomfort is normal. As Bill emphasizes, getting comfortable being uncomfortable is part of growing as a leader.Practical Tactics for Productive PushbackGet curious first.Ask questions such as, “What's driving the timeline?” or “How did we land on this approach?” Genuine curiosity may uncover information you don't have—budget constraints, executive commitments, deadlines, or other factors influencing the decision.Separate the person from the position.You can strongly disagree with an idea while remaining respectful toward the person presenting it. Acknowledge their concerns.Try identifying what you believe is driving the decision. This demonstrates that you've considered their perspective and gives them an opportunity to clarify.Present concerns as questions, not verdicts.Instead of saying, “I think this is the wrong direction,” try, “Help me understand how this holds up if X happens.” Questions invite collaboration rather than defensiveness.Bring an alternative.Don't simply identify a problem. Offer a potential path forward. Even an imperfect alternative demonstrates that you're invested in solving the problem rather than simply criticizing the decision.Use the power of silence.After making your case, give your boss time to process what you've said. Resist the temptation to immediately fill the silence or soften your position. Listening carefully—and allowing the other person to finish—can take much of the tension out of the conversation.Be prepared to accept “no.”Your boss may have information you don't have or may simply weigh the factors differently. If you've presented your concerns thoughtfully and the decision remains unchanged, that isn't a failure. Successfully voicing your perspective can actually build trust for future conversations.Learn From Every DisagreementThe real development comes after the conversation. Mentors should encourage mentees to ask:What worked?What surprised me?What would I do differently next time?Mentees can also build confidence by observing experienced leaders handle disagreement in real time. Watching how a leader manages tone, pacing, questions, and awkward moments can teach lessons that no framework can fully capture.The Bottom Line: Build TrustProductive disagreement is ultimately about trust. When your boss knows that you're pushing back because you genuinely want the organization and team to succeed—not because you simply want to be right—your credibility grows.The objective isn't to win the disagreement. It's to understand, contribute, and help the organization succeed.

Contact Us: [email protected] and Angela dig into one of the core values their former organization built its culture around: "Do the right thing." While avoiding illegal, unethical, or immoral choices seems obvious, most real-world decisions are far more nuanced, involving no clear "right answer," just competing priorities around a project, a customer, or a company. They explore why integrity, not intelligence or title, is what actually earns trust, and share practical tools (like the Newspaper, Sleep, Mentor, and Legacy tests) for navigating tough calls. The takeaway: your reputation isn't built in easy moments.. it's built in the difficult ones, one small choice at a time, and character is the competitive advantage that outlasts every title or paycheck.In This EpisodeWhy "doing the right thing" became a core organizational value, illustrated by Medal of Honor recipient Britt Slabinski's split-second decision under fireThe difference between clear-cut ethical/legal decisions and nuanced ones with no obvious "right" answerA real story of a consultant who "fired" a client to protect a long-term trusted relationship over short-term revenueFour practical tests for evaluating tough decisions: the Newspaper Test, the Sleep Test, the Mentor Test, and the Legacy TestHow small compromises ("just this once," "no one will notice") erode integrity over timeWhy doing the right thing often requires courage and humility: speaking up, admitting mistakes, saying no to authorityNavigating decisions where reasonable people disagree (the Apple vs. Microsoft office example) and the importance of disagree-and-commitDaily habits that build a trustworthy reputation over a careerKey TakeawaysCompetence earns respect; character earns trust (and trust is the foundation of every successful relationship)Not every "right" decision is a moral one; many are simply a choice among options with no single correct answer, shaped by your position in the organizationUse the Newspaper, Sleep, Mentor, and Legacy tests to pressure-test a hard decisionIntegrity is rarely lost all at once; it erodes through small, seemingly harmless exceptionsDoing the right thing sometimes means the harder path: speaking up, admitting mistakes, or saying no to someone with more authorityWhen a decision doesn't go your way and it wasn't unethical, the right move is to disagree, then commit. It’s not to disengage or quietly quitSimple daily habits (keeping promises, admitting mistakes quickly, telling the truth, treating people with respect) compound into a lifelong reputationPeople remember how you treated them and whether they could trust you far longer than they remember your projects or titlesResources MentionedBritt Slabinski, Medal of Honor recipient, Master Chief Special Warfare Operator — https://www.cmohs.org/recipients/britt-k-slabinskiWho Should Listen?Anyone navigating career decisions where the "right" answer isn't obvious—early-career professionals building their reputation, managers and leaders making calls that affect teams and customers, and anyone who wants practical, actionable frameworks for making decisions they can stand behind.

Contact us: [email protected]: Building the FoundationWhy new teams need clarity before speedCreating a team charter that establishes purpose, roles, and expectationsConducting trust-building exercises and one-on-one conversationsEstablishing communication norms before problems ariseStorming: Turning Conflict into ProgressWhy conflict is inevitable—and healthyThe difference between productive disagreement and destructive conflictRecognizing "artificial harmony" before it undermines the teamUsing structured debate and respectful dissent to improve decisionsReading body language and addressing issues before they escalateNorming: Creating Team AccountabilityMoving from leader-driven accountability to peer accountabilityTurning "disagree and commit" into everyday practiceReinforcing team norms that support long-term successAllowing the team to own schedules, commitments, and outcomesPreventing comfort from becoming complacencyPerforming: Protecting High PerformanceShifting the leader's role from directing work to removing obstaclesMeasuring collective results instead of individual activityDeveloping future leaders by rotating responsibilitiesConducting regular team health check-insRecognizing when organizational change requires returning to the fundamentalsKey TakeawaysEvery team progresses through predictable stages of development.Trust is the foundation that enables healthy conflict and stronger performance.Healthy conflict focuses on ideas—not people.Peer accountability creates stronger commitment than leader-enforced accountability.Leaders should gradually shift from managing internal team dynamics to protecting the team from external distractions.Organizational changes, new team members, and shifting priorities often move teams back into earlier development stages—and that's normal.The more trust a team has, the faster they work—and the lower the overall cost.Books MentionedThe Speed of Trust by Stephen M. R. CoveyThe Five Dysfunctions of a Team by Patrick LencioniPractical Leadership TipsDevelop a written team charter early.Hold one-on-one meetings with every new team member.Normalize respectful disagreement.Watch body language—not just spoken words.Let teams participate in setting their own commitments.Track outcomes rather than activity.Schedule recurring conversations about how the team is working together.Revisit trust-building whenever the team changes.Listener ChallengeThink about a team you're currently leading—or one you're mentoring.Which stage of development is the team in today?What leadership behaviors are needed most right now?What's one action you can take this week to help the team move toward higher performance?

Contact Us: [email protected] and Bill explore how personality and behavioral assessments (like DISC, Myers-Briggs, Hogan, the Big Five, and CliftonStrengths) can help mentors guide their mentees toward becoming more self-aware and effective leaders. They share personal stories of how these tools revealed their own blind spots, Bill's tendency to be perceived as "mad" when he's just passionate, and Angela's resting expression not matching her actual focus, and how adjusting behavior based on that insight changed how their teams received them. The key takeaway: personality assessments aren't meant to predict success or gatekeep promotions. They're conversation starters. Used well, they give mentors and mentees a shared vocabulary to discuss tendencies, adjust behavior, and build stronger, more self-aware teams.In This EpisodeDefining personality/behavioral assessments and why Angela and Bill care about their practical value over scientific debateHow assessments support self-awareness as leaders scale from individual contributors to managing larger teamsHow understanding personality differences helps leaders adapt feedback style, one-on-one formats, and how they draw out quieter voicesHow assessments build complementary leadership teams and improve cross-team communicationThe limitations of personality assessments: they don't predict success, measure competence, or account for context and growthAn overview of popular assessment tools: Big Five, Hogan, DISC, Myers-Briggs, and CliftonStrengthsWhy teams don't need a big formal rollout to benefit, individuals can take low-cost assessments on their own to start the conversationKey TakeawaysAssessments reveal tendencies, not fixed destiny. Leaders can choose to modify their behavior once they understand their default patterns.What matters in communication is what's received, not what's intended. Passion can be received as anger; focus can be received as displeasure.Teams with too much of one personality type (e.g., all highly dominant) risk burnout, unchecked pace, and conflict without anyone working to hold the team together.Effective leaders adjust how they motivate and communicate with each person while keeping accountability and expectations consistent.These tools should never be used for hiring, promotion, or performance decisions. They lack the accuracy to predict success and don't measure intelligence, judgment, or competence.Assessments are most valuable as a shared vocabulary and a conversation starter between mentors and mentees, not a definitive label.Resources MentionedBig Five (Five Factor Model) — scientifically validated personality model widely used in academic research and organizational psychologyHogan Assessments — used in executive development, focused on strengths, behavior under stress, and "dark side" derailing traitsDISC Assessment — measures Dominance, Inspiration (Influence), Steadiness, and Conscientiousness; widely used for team communicationMyers-Briggs Type Indicator (MBTI) — 16-type model popular for workshops and self-reflectionCliftonStrengths (Gallup) — strengths-based assessment used for role fit and team dynamics conversationsWho Should Listen?Mentors, managers, and emerging leaders anyone curious about using personality assessments to improve team communication and dynamics.

Contact us:  [email protected] happens when you're identified as a future leader just a few years into your career? It can be exciting—but it can also feel overwhelming. In this episode, Bill Bonwit and Angela Falcini discuss the mindset shifts, experiences, and leadership skills that help high-potential professionals grow into leadership roles successfully.The biggest takeaway? You don't need to have all the answers—you need to be committed to learning.Whether you're an emerging leader, an experienced manager mentoring new talent, or someone preparing for the next step in your career, this conversation offers practical guidance for accelerating your professional growth.In This EpisodeWhy confidence should never become overconfidenceHow to build a "personal board of directors" with mentors, sponsors, and peer advisorsThe value of shadowing senior leaders and learning how executive decisions are madeWhy understanding finance, strategy, operations, and customer experience makes you a stronger leaderLeadership skills you should develop before becoming a managerThe importance of coaching, delegation, conflict resolution, and giving effective feedbackHow stretch assignments accelerate career growthAsking for developmental feedback that actually helps you improveBuilding executive communication and presentation skillsWhy storytelling, negotiation, and active listening are leadership superpowersAdapting your communication style to different personalitiesThe importance of cross-functional experience and organizational awarenessThe difference between mentors and sponsors—and why you need bothDeveloping self-awareness through assessments, feedback, and reflectionMaintaining technical credibility while expanding your leadership responsibilitiesWhy great leaders ask questions—even when they think they know the answerKey TakeawaysStay curious. Never assume you're the smartest person in the room.Seek mentors at multiple levels throughout your organization.Learn how the business works—not just your technical role.Practice leadership before receiving a leadership title.Volunteer for projects that stretch your skills and expand your visibility.Request specific, actionable feedback on a regular basis.Invest in communication, presentation, and negotiation skills.Build relationships across departments to better understand the organization.Develop self-awareness through reflection and structured feedback.Technical expertise opens doors; leadership skills determine how far you'll go.Resources MentionedManager Tools (https://manager-tools.com/)Toastmasters International (https://www.toastmasters.org/)Never Split the Difference by Chris VossDISC Personality AssessmentMyers-Briggs Type Indicator (MBTI)Who Should Listen?Early-career professionals identified as high-potential leadersNew and aspiring managersEngineers and technical professionals transitioning into leadershipLeaders developing future talent

Contact us:  [email protected] Mo Civers-Davis: [email protected]: https://www.mociversdavis.com/Episode SummaryIn this episode of Mentoring in Real Life, Angela Falcini and Bill Bonwit welcome Maurice "Mo" Civers Davis, keynote speaker, executive leadership coach, founder of Civers Davis Development LLC, and founder of Independence Foundry. A former federal leader, Mo shares insights on navigating career transitions, finding meaningful mentors, developing future leaders, and cultivating coachability.Drawing from his own transition out of federal service and his work coaching professionals through workforce disruption, Mo discusses the importance of identity, purpose, community involvement, accountability, and asking powerful questions that help people discover their own answers.Whether you're seeking a mentor, serving as one, or navigating a major career change, this conversation offers practical wisdom and inspiration.Key Topics DiscussedNavigating Career TransitionsThe emotional impact of leaving long-term careers in federal service or the militaryHow career transitions often trigger a loss of identity.Leveraging your network during times of uncertainty and change.What Makes a Great Mentor?Mo looks for three key qualities in mentors:IntegrityHumilityDemonstrated resultsHe emphasizes that finding mentors often begins with having the humility to ask for help—and being specific about what help you need.Meeting People Where They AreEffective mentoring starts by:Understanding a person's current circumstances.Recognizing untapped potential.Helping individuals build confidence alongside skills and experience.Community Engagement and LeadershipLeadership extends beyond formal titles.Being actively involved in your community creates opportunities to mentor and influence others.People naturally gravitate toward leaders who genuinely care and contribute.The Difference Between Advising and MentoringOne of the episode's most powerful themes:Mentoring is not primarily about giving advice.Great mentors ask powerful questions.The goal is to help mentees discover answers that already exist within themselves.As Mo explains, mentors should serve as mirrors, helping others see their own strengths, values, and possibilities.Powerful Questions for Mentoring"What's important to you?""Why is this important to you?"What are you willing to sacrifice to achieve that goal?"Actionable TakeawaysReconnect with your authentic self during times of transition.Seek mentors who demonstrate integrity, humility, and results.Be specific when asking for help.Get involved in your community to create meaningful connections.Ask powerful questions instead of immediately giving advice.Identify your deeper "why" and let it guide your decisions.Stay coachable, regardless of your experience level.View failure as a learning opportunity rather than a setback.Practice accountability as both a mentor and a mentee.Lead through action, not titles.