
Forget One Price. Think One Profit. What Powersports Can Steal From the Car World | Jason White
Every dealer says the same thing when the season slows down. We have no traffic. Jason White has counted the traffic, by hand, to check his door counters. His answer: you have plenty. You are just not doing good with it.
Jason has run Fay Myers Motorcycle World in Colorado for 30 years. For the last ten he has also been a GM and now VP of Financial Services at Schomp Automotive Group, the car group famous for one price, one person, one hour. He sits on the board of A2Z Sync. He runs an F&I product agency. And he co-founded One Dealer Lane. Almost nobody has lived both worlds at the top like this.
What we cover:
- Why most deals do not die on price. They die in the gaps nobody is measuring.
- Stopping the clock. The OEMs want fast lead responses. Fast is not the same as good.
- The one rule Jason lives by: you must measure to manage. Foot traffic, internet traffic, phone traffic. He has door counters in sales, parts, and service.
- Why the phone tracking excuse is dead. A VoIP system costs what your 1975 phone costs.
- Listen to your phone calls. Even your best people. If you want to get frustrated, do it on a Tuesday.
- The slow season lie. Peak season is shooting fish in a barrel. The off season shows who follows the process.
- The wait. Why a customer sitting in silence hurts more in a passion purchase than in a car deal.
- The pit pass and the dealership walk. Why they made the process longer and the timing never worked.
- The number one fix, and it sounds too simple: get the paper out of the deal.
- Why powersports pays one seventh of what auto pays for a CRM, and why it is not fair to expect the same results.
- The store with a CRM nobody uses. Some guys on the CRM, some on the DMS, some on a sticky note. How Jason forced the habit.
- The Schomp story. Lisa Schomp went one price in the early nineties, let go of the commission staff, and hired teachers. They went from third to first in market share.
- Forget one price. Think one profit. The lesson from Aaron Wallace that changed how Jason looks at every deal.
- Why Fay Myers still does not run one price, and the 190 Honda motorcycle variations that explain it.
- The line to write down: with transparency you get trust, and with trust you get speed.
- The FTC and the freight problem. Why BMW is the only OEM doing it right, and Jason's warning to an OEM this week about who ends up named in the lawsuit.
- Setup charges that are still based on labor math from the 1980s.
- F&I with no negotiation. Every customer pays the same price for every product. What it does to penetration.
- Retro before reinsurance, and the three to five products every store should carry.
- The digital menu. Three years ago Jason surveyed 100 dealers. Ten had one.
- The one thing to do this week: walk your own deal from handshake to keys and count how many times you type the same customer in.
- One Dealer Lane in sixty seconds, including the 25-year sticky-note salesman who said "I wish you had forced me sooner."
Watch on YouTube: https://youtube.com/@dealershipfixit
Connect with Jason White: https://www.linkedin.com/in/jason-white-6608b81/
One Dealer Lane: https://onedealerlane.com
Sponsor: https://ziidms.com/fixit
Connect with Jacob: https://www.linkedin.com/in/jacob-b-berry/
Follow the Fixit Online: https://linktr.ee/dealershipfixit
MotoHunt for Dealers: https://dealers.motohunt.com
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