Navigating AI opportunities at MYOB

This year's DORA report focuses on AI-assisted software development. While one of the key themes is just how ubiquitous AI is today in software engineering, that's only part of the picture. In fact, the report outlines many of the challenges the adoption of these technologies are posing and explores the barriers and obstacles that need to be addressed to ensure AI-assistance leads to long-term success. In this episode of the Technology Podcast, host Ken Mugrage is joined by Chris Westerhold — Global Practice Director for Engineering Excellence at Thoughtworks — to discuss this year's DORA report (for which Thoughtworks is a Platinum sponsor). They dive into some of the reports findings, and explore the risks of increasing throughput, the changing demands on software developers, the importance of developer experience and how organizations can go about successfully measuring AI impact. You can find the 2025 DORA report here: https://cloud.google.com/resources/content/2025-dora-ai-assisted-software-development-report Read Chris Westerhold's article on this year's findings: https://www.thoughtworks.com/insights/articles/the-dora-report-2025--a-thoughtworks-perspective  

Vibe coding was, remarkably, named word of the year by the Collins English Dictionary at the start of November 2025 — pretty good going for a term that was only coined in February. We first discussed it on the Technology Podcast back in April, and, given its prominence in the collective lexicon this year, thought we should revisit and reflect on the topic as 2025 draws to a close.  Lots has happened in the intervening months: MCP adoption, the evolution of agentic coding tools and practices like context engineering have had a significant impact on the way the world is thinking about and using AI.  To talk about it all and reflect on the implications, Thoughtworkers and regular podcast hosts Prem Chandrasekaran, Lilly Ryan and Neal Ford reconvened for a follow up to our April conversation. Taking in everything from the term's semantic slipperiness, its security risks and the challenges of maintaining AI-generated code, this is a discussion that, despite going deep into vibe coding, also touches on a huge range of issues in the technology industry today. Before we enter 2026, looking back on the good, the bad and the ugly of the last 12 months of experimentation is essential if we're to build better software for the world in the future. This episode aims to be a guide through that process. Listen to our April episode on vibe coding: https://www.thoughtworks.com/insights/podcasts/technology-podcasts/vibe-coding Read Ken Mugrage's blog post exploring the shift from vibe coding to context engineering in 2025: https://www.thoughtworks.com/insights/blog/machine-learning-and-ai/vibe-coding-context-engineering-2025-software-development

One of the biggest stories in software engineering in 2025 is the impact of generative AI on the software development lifecycle. From advances in coding assistance to the emergence of so-called agentic coding, there's undoubtedly a lot for software developers to process, learn and experiment with — not to mention rapid change to contend with. On this episode of the Technology Podcast, host Ken Mugrage is joined by Brandon Cook to discuss not only how AI has been shaping the way software developers work but how developers can play an active role in ensuring the technology is leveraged safely and successfully. Taking in everything from sensible defaults and best practices to evaluating how much autonomy you should give up to an agent in any given problem, this episode offers both a snapshot of where we are today and the role we all have to play in deciding what the future will look like. Explore the Thoughtworks Technology Radar: thoughtworks.com/radar Listen to Brandon's last appearance on the Technology Podcast from July 2024: https://www.thoughtworks.com/insights/podcasts/technology-podcasts/sensible-defaults-way-think-technology-practices  

In every Thoughtworks Technology Radar we feature three to five themes that represent the core issues and topics that emerged from the conversations we had when putting the publication together. This time (Fall 2025) they're all united by AI. They are: infrastructure automation arriving for AI, the rise of agents elevated by MCP, AI coding workflows and emerging AI antipatterns. On this episode of the Technology Podcast, Bryan Oliver joins Neal Ford and Ken Mugrage to discuss all four of volume 33's themes. They dive into what they mean, how the team arrived at them and what they tell us about the state of software engineering and AI in 2025. Read the latest Thoughtworks Technology Radar: thoughtworks.com/radar Volume 33 will be published November 5, 2025.

Everyone knows an AI strategy is important — but how do you build one with humans at the center? That's a question Tiankai Feng, Thoughtworks Global Director for Data and AI Strategy, has been pondering ever since the publication of his 2024 book Humanizing Data Strategy. Now, just over a year later, he's outlined his thinking in a follow-up, Humanizing AI Strategy. With the subtitle "leading AI with sense and soul," it's a practical and thoughtful guide aimed at helping the industry rethink the way AI is embedded and leveraged across organizations. In this episode of the Technology Podcast, Tiankai joins host Prem Chandrasekaran to discuss his new book. He explains why he wrote it, how it compares to his first book and discusses the framework it puts forward. Listen for a fresh perspective on AI in business and some practical strategies for leaders to bring purpose and conscience to AI initiatives. Learn more about Humanizing AI Strategy: https://www.thoughtworks.com/insights/books/humanizing-ai-strategy Read a Q&A with Tiankai: https://www.thoughtworks.com/insights/blog/data-strategy/how-put-human-center-ai  

Everyone seems to be talking about context engineering. That was certainly the case in our recent discussions for the upcoming edition of the Technology Radar (volume 33, due early November 2025). And although we ran into the term on the Technology Podcast just a few weeks ago, we thought it would be useful to try and tackle exactly what people are talking about when they talk about context engineering. We know context is important when it comes to AI, but what does it mean to engineer it? On this episode of the Technology Podcast, host and Thoughtworks CTO Rachel Laycock is joined by Thoughtworkers Alessio Ferri (Lead Software Engineer) and Bharani Subramaniam (CTO for India and the Middle East)  to discuss what context engineering is, how it's being done and what it tells us about the evolution of AI. This certainly won't be the last word — ours or anyone else's — on context engineering, but it might help clarify and cement your understanding as the term comes to dominate technology conversations.

Although the concept of the 'citizen developer' isn't new, with the rise of AI the relationship between those building software without much technical experience and seasoned software developers is becoming more significant. That's not to say there's conflict exactly, but there are often competing interests and demands — which can lead to tension, organizational friction and governance challenges.  On this episode of the Technology Podcast, host Ken Mugrage facilitates a debate (of sorts) between Christopher Hastings, Global Tech Product Lead at Thoughtworks (and citizen developer) and Scott Davies, Head of Technology for Thoughtworks Europe (very much in the developer camp). They discuss the needs and interests of both sides, how to avoid regressing to the dark ages of shadow IT and how citizen developers can be properly empowered by engineering teams.    

Managing technological change in an organization — particularly a large and complex one — has always been challenging. But thanks to the rapid adoption of AI in all kinds of spheres, from knowledge management to software development to content creation, it's becoming more difficult than ever. How do you strike a balance between governance and safety and autonomy and empowerment? How should teams be structured and how should they work together? In this episode of the Technology Podcast, Matthew Skelton and Manuel Pais — authors of the influential Team Topologies book — join hosts Birgitta Böckeler and Ken Mugrage to discuss what AI means for organizational design. They discuss how AI is changing team capabilities, what it means for cognitive load and knowledge sharing and how to ensure there's structure and control without constraining experimentation and creativity.  With the second edition of Team Topologies set to be published in September 2025, Matthew and Manuel used the conversation to explore the evolution of their ideas and what they've learned from working with and listening to the stories of many different organizations around the world. Learn more about Team Topologies: https://teamtopologies.com/  

Generative AI can be incredibly powerful when it comes to legacy modernization. Not only can it help us better understand a large, aging codebase, it can even help us reverse engineer a legacy system when we don't have access to the complete source code. Doing it, though, requires a specific approach that's being described as 'context engineering'. This is something we've been exploring a lot in recent months at Thoughtworks. On this episode of the Technology Podcast, Thoughtworks' lead for AI-enabled software engineering, Birgitta Böckeler, and tech principal Chandirasekar Thiagarajan join hosts Ken Mugrage and Neal Ford to discuss how it works.  They explain the process, the tools and what the work is teaching them about both generative AI and legacy modernization. Read Birgitta's blog post on reverse engineering with AI: https://www.thoughtworks.com/insights/blog/generative-ai/blackbox-reverse-engineering-ai-rebuild-application-without-accessing-code

How should businesses go about actually navigating AI? It's one thing to strategize and generate new ideas, but what needs to be done to put it into practice in a way that's effective and commercially impactful? In this episode of the Technology Podcast, new host Nigel Dalton is joined by his Thoughtworks colleague May Xu — Head of Tech for Thoughtworks APAC — and Simon Noonan, CTO at Australian business software company MYOB. Thoughtworks has been working closely with MYOB for a number of years now; May and Simon explain how they collaborate and offer their perspectives on everything from leadership to architecture in a world where AI has become imperative. Learn more about Thoughtworks' partnership with MYOB: https://www.thoughtworks.com/clients/myob