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When disaster strikes, the plan rarely survives exactly as written. The question is whether your team can still make the right call. In this episode of The Reality Layer, Dave Tobias sits down with former FEMA response leader Jeremy Greenberg to explore how emergency managers make high-stakes decisions when information is incomplete, conditions are changing, and resources are stretched. From preparing for increasingly unpredictable disasters to turning overwhelming amounts of data into actionable knowledge, Jeremy shares practical lessons insurers can use to improve catastrophe response, resource allocation, public-private coordination, and the policyholder experience.
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