Prove Your Worth: How L&D Departments Can Show Real Business Value

As the year winds down, most learning leaders are rushing to wrap up programs and close out projects — but Vanessa Alzate challenges you to do something different: pause and evaluate your department. In this episode of The Kirkpatrick Podcast, Vanessa explores how L&D teams can move beyond program-level evaluation and start auditing their entire department to show measurable impact on culture, retention, and organizational performance. Too often, we measure courses instead of influence. We report completions instead of stories. But the real value of learning isn't in attendance—it's in transformation. Vanessa shares how to connect the dots between L&D initiatives and business results, uncover the stories that prove your department's worth, and position learning as a strategic driver of performance and engagement. You'll Learn: Why auditing your L&D department matters more than evaluating individual programs. How to define "value" in business terms leaders care about. Ways to connect learning outcomes to retention and culture metrics. How to balance data with stories that demonstrate real impact. The year-end steps every L&D team should take to prove their worth. 🎯 Key Takeaway: Your leaders don't just want to know what you taught—they want to know what changed because of you. Listen now to learn how to make your department's impact visible, measurable, and undeniable. 👉 Subscribe to The Kirkpatrick Podcast and explore more on how to measure what matters in learning and performance. Learn more about the Kirkpatrick Model Watch the Show on YouTube! Submit your Questions/Stories: Do you have a question you would like us to answer on the Kirkpatrick Podcast? Have a story about how the Kirkpatrick Podcast or other Kirkpatrick events/programs have positively impacted your career? We would love to hear from you! Follow this link to submit your questions and/or stories, and we may just share them on the next episode of the Kirkpatrick Podcast. #KirkpatrickPodcast #LearningImpact #CultureOfEvaluation #OrganizationalPerformance #KirkpatrickModel

What if professional development wasn't just a course you completed, but a community you belonged to? In this episode, Vanessa Alzate, CEO of Kirkpatrick Partners, officially launches the Kirkpatrick Community Collective, a groundbreaking shift from traditional certifications to an integrated membership model that redefines how learning and evaluation thrive in organizations. Vanessa is joined by team members Amy, Jordan, and Tiffany, who discuss the "why" behind this transformation: learning that's continuous, collaborative, and driven by real-world application. Together, they explore what today's L&D professionals truly need: connection, accountability, and the ability to practice. Key Takeaways: Why certification alone no longer drives lasting organizational change. How the Kirkpatrick Community Collective creates enterprise-level impact. Exclusive member benefits: all certification levels, toolkits, coaching, and AI access. A first look at KirkpatrickAI and kaddie, an AI-powered instructional design agent. The future of learning: from isolated training to connected transformation. In a post-pandemic world where community is more important than ever, this episode marks a bold step toward redefining what it means to learn, apply, and grow—together. 🎧 Tune in now and explore the Kirkpatrick Community Collective at https://www.kirkpatrickcollective.com/  Join the movement. Redefine learning. Learn more about the Kirkpatrick Model Watch the Show on YouTube! Submit your Questions/Stories: Do you have a question you would like us to answer on the Kirkpatrick Podcast? Have a story about how the Kirkpatrick Podcast or other Kirkpatrick events/programs have positively impacted your career? We would love to hear from you! Follow this link to submit your questions and/or stories, and we may just share them on the next episode of the Kirkpatrick Podcast.

In this episode, Vanessa Kirkpatrick sits down with facilitators Dr. Amy Heaton and Jordan Rawlinson to reflect on the 2025 Kirkpatrick Summit: a bold, hands-on event where learning and performance leaders reimagined how evaluation drives organizational value. They share behind-the-scenes stories of: The high-energy, experimental atmosphere combining hackathons, improv, and design workshops The "aha" moments when participants shifted from thinking about training to thinking about performance The unveiling of the new Kirkpatrick Model and Vanessa's upcoming book, Building a Culture of Evaluation: The New Kirkpatrick Model for Performance and Innovation Real examples of Level 3 performance support in action What's next: the Kirkpatrick Workshops coming to cities across the U.S. and abroad 🎧 Tune in to hear how evaluation can transform from a compliance exercise to a strategic performance driver, and how your organization can join the movement.   Learn more about the Kirkpatrick Model Watch the Show on YouTube! Submit your Questions/Stories: Do you have a question you would like us to answer on the Kirkpatrick Podcast? Have a story about how the Kirkpatrick Podcast or other Kirkpatrick events/programs have positively impacted your career? We would love to hear from you! Follow this link to submit your questions and/or stories, and we may just share them on the next episode of the Kirkpatrick Podcast.

"Level 3 evaluation is just too much work." How many times have you heard that? Or maybe even thought it yourself? In this episode of The Kirkpatrick Podcast, I'm breaking down the myth that Level 3 (behavior change) evaluation has to be complicated, overwhelming, or resource-draining. Spoiler alert: it doesn't. I share a recent conversation I had with someone new to instructional design who was convinced that Level 3 sounded impossible. But the reality is that with the right mindset, partnerships, and tools, you can automate and streamline much of the process—while still collecting powerful data that drives business results. At Kirkpatrick Partners, we've been experimenting with tech partners like trevato and Knowly that make evaluation feel more like a "set it and forget it" crockpot than a never-ending manual task list. These tools can send surveys automatically, nudge managers to support learners, and even provide predictive insights about what your programs need next. And the best part? You don't have to start big. Even a simple, bootstrapped pilot can give you data to prove ROI and make the case for investment in smarter solutions. Because here's the truth: Level 3 evaluation isn't just about measuring behavior change. It's about: Staying connected with learners long after a program ends Building trust with business leaders through proactive insights Spotting pain points in your content and fixing them before they become problems Using data to shift from order-taker to strategic business partner Freeing up time and energy so you can focus on impact, not admin work You don't need a perfect system or a giant platform to get started. What you need is the willingness to take one small step—then build from there. If you've ever felt stuck, overwhelmed, or skeptical about Level 3 evaluation, this episode will give you practical ideas (and maybe a little confidence boost) to try something new. 🎧 Tune in now—and let's start working smarter, not harder. 👉 Don't forget to subscribe so you never miss an episode, and check out our Kirkpatrick certification programs if you're ready to deepen your evaluation expertise.   Learn more about the Kirkpatrick Model Watch the Show on YouTube! Submit your Questions/Stories: Do you have a question you would like us to answer on the Kirkpatrick Podcast? Have a story about how the Kirkpatrick Podcast or other Kirkpatrick events/programs have positively impacted your career? We would love to hear from you! Follow this link to submit your questions and/or stories, and we may just share them on the next episode of the Kirkpatrick Podcast.

AI is everywhere in our work right now—from hiring to performance management to evaluation. But what happens when the very tools we're relying on to make decisions are quietly reinforcing bias and producing dirty data? In this episode of the Kirkpatrick Podcast, I dive into the growing conversation around AI ethics and accountability, sparked by the recent Workday lawsuit over discriminatory hiring practices. While it may feel like a "tech" problem, the truth is: this affects every one of us in L&D, HR, and leadership. I share real-world examples from my own evaluation projects where unchecked AI outputs could have changed the strategic direction of an entire organization—based on only three voices out of 2,400 responses. That's the danger of handing over too much decision-making power to tools without proper oversight. At the end of the day, AI is just a tool. We are accountable for how it's used. And if we don't build in the right checks and balances, we risk creating biased rubrics, flawed evaluations, and ultimately, harmful business decisions. In this episode, you'll learn: Why the Workday lawsuit is just the beginning of AI accountability in business. How AI bias creeps into evaluation and performance data. A real-world story of how AI almost misled a global membership organization. Why human oversight—not another AI—is the only real safeguard. Practical steps to keep your data clean, your evaluations fair, and your organization protected. The skills L&D leaders must develop to thrive in an AI-driven workplace. This is not about being anti-AI—I love AI and the efficiencies it creates. But if we don't use it responsibly, we risk undermining the very outcomes we're trying to achieve. 👉 Listen now to learn how you can lead responsibly in this new AI era. Learn more about the Kirkpatrick Model Watch the Show on YouTube! Submit your Questions/Stories: Do you have a question you would like us to answer on the Kirkpatrick Podcast? Have a story about how the Kirkpatrick Podcast or other Kirkpatrick events/programs have positively impacted your career? We would love to hear from you! Follow this link to submit your questions and/or stories, and we may just share them on the next episode of the Kirkpatrick Podcast.

Too often, L&D leaders say that Level 3 and Level 4 evaluations are "too hard" to measure. But the truth is, it's not the metrics or the methods holding us back—it's culture. In this episode of the Kirkpatrick Podcast, Vanessa Alzate dives deep into the real barrier to higher-level evaluation: organizations that haven't built the culture needed to support it. Drawing on research and lived experience, Vanessa unpacks why leaders hesitate to own data, why accountability around values is often missing, and why evaluation isn't just a technical skillset issue—it's a cultural one. This is a conversation every L&D leader, executive, and business partner needs to hear. If your organization says it values integrity, performance, or innovation, then Level 3 and Level 4 evaluations aren't optional—they're essential. You'll learn: Why organizations fail at Level 3 and 4 evaluation (hint: it's not the surveys or the tools). The cultural roadblocks that stop managers and leaders from supporting evaluation. How integrity and accountability tie directly to evaluation practices. Why a "fail-safe" culture makes higher-level evaluation possible. Practical ways to start small with pilots and build proof that shifts culture. The mindset L&D professionals need to lead culture change, even in massive organizations. Vanessa also shares powerful reminders: you don't need a "silver bullet" tool to measure training impact—you need the right culture to support it. And while L&D can't change culture alone, it can spark momentum by starting small, showcasing results, and helping leaders see evaluation as a shared responsibility. If you've ever struggled with implementing Levels 3 and 4, this episode will challenge your assumptions and equip you to take the next step toward building a true culture of evaluation in your organization. 🎧 Listen now and join the movement to make evaluation not just an event, but a way of organizational life.   Learn more about the Kirkpatrick Model Watch the Show on YouTube! Submit your Questions/Stories: Do you have a question you would like us to answer on the Kirkpatrick Podcast? Have a story about how the Kirkpatrick Podcast or other Kirkpatrick events/programs have positively impacted your career? We would love to hear from you! Follow this link to submit your questions and/or stories, and we may just share them on the next episode of the Kirkpatrick Podcast.

Managers are the force multipliers of learning. Yet most are overwhelmed, misaligned, or unprepared to support training. If managers don't model, coach, and reinforce new behaviors, learning stalls. So how do you get them on board? In this episode, Vanessa Alzate dives into why managers make or break training success — and what L&D leaders can do to gain their buy-in. Drawing from Gartner research and her experience with organizations worldwide, Vanessa shares strategies for partnering with managers who may not see learning as their priority. You'll learn how to speak their language, reduce friction, and help them build the confidence to coach without demanding perfection. This is a must-listen for anyone who has ever struggled with disengaged managers, overloaded supervisors, or leaders who simply "don't want to manage people." What you'll learn: Why frontline managers matter more than executives in training impact. The top obstacles managers face when supporting L&D. How to speak their language and align training with their goals. Ways to reduce friction with coaching guides and support tools. The importance of building confidence over perfection. When and how to escalate cultural obstacles to senior leadership. 👉 Listen now and learn how to unlock manager support for your programs. 📌 Subscribe to the Kirkpatrick Podcast and join us at the Kirkpatrick Summit for hands-on strategies to bridge the L&D–manager gap. Learn more about the Kirkpatrick Model Watch the Show on YouTube! Submit your Questions/Stories: Do you have a question you would like us to answer on the Kirkpatrick Podcast? Have a story about how the Kirkpatrick Podcast or other Kirkpatrick events/programs have positively impacted your career? We would love to hear from you! Follow this link to submit your questions and/or stories, and we may just share them on the next episode of the Kirkpatrick Podcast.

Every organization pays taxes — but are you paying an Ignorance Tax you don't even know exists?In this episode of the Kirkpatrick Podcast, Vanessa Alzate uncovers the silent cost organizations pay when they don't evaluate their learning and development initiatives. From wasted instructional design hours to disengaged employees and misaligned strategies, the Ignorance Tax compounds year after year until it erodes both credibility and budgets. Vanessa challenges L&D leaders to stop relying on "thoughts and feelings" and start bringing data-driven evaluation to the boardroom. CEOs don't make decisions without facts, and neither should we. With research from Rob Brinkerhoff showing that 70% of training fails to transfer into workplace behavior, the urgency has never been greater. Takeaways: Why the Ignorance Tax is more costly than the act of measuring impact. The hidden drains on L&D budgets: misalignment, wasted time, and credibility erosion. Why evaluation is not optional — it's the foundation for being seen as a strategic partner. How to shift from vanity metrics to what really matters: performance impact. The importance of feedback loops and annual audits in reducing waste. A practical analogy from Ted Lasso on how teamwork (and evaluation) drives performance. Don't let your department get buried under the Ignorance Tax. Listen now, share with your leadership team, and join us at the Kirkpatrick Summit to learn how to implement evaluation that drives measurable business results.   Learn more about the Kirkpatrick Model Watch the Show on YouTube! Submit your Questions/Stories: Do you have a question you would like us to answer on the Kirkpatrick Podcast? Have a story about how the Kirkpatrick Podcast or other Kirkpatrick events/programs have positively impacted your career? We would love to hear from you! Follow this link to submit your questions and/or stories, and we may just share them on the next episode of the Kirkpatrick Podcast.

What's really "mission critical" in your organization? Spoiler alert—it's not just sales. In this episode, Vanessa Alzate, CEO of Kirkpatrick Partners, challenges one of the most dangerous assumptions in business: that learning and training are expendable when times get tough. Drawing from real-world examples across industries—government, healthcare, military, and corporate—Vanessa makes the case that investing in people isn't optional; it's the only way to sustain performance through disruption. Too often, organizations cut back on training during downturns, only to scramble later when rebuilding. The cycle is reactive, shortsighted, and ultimately costly. Vanessa reframes the conversation: training is not about content; it's about performance. And performance is what's truly mission critical. Key Takeaways: Why learning is the first budget cut—and why that's a mistake. The hidden cost of layoffs and rehiring without workforce capability-building. Real-world examples of mission critical training that saves lives. How organizations that invest in people weather crises better. Why Gen Alpha's expectations will disrupt traditional workplace structures. The difference between optional learning vs. essential performance-focused training. 👉 Don't miss this one if you're leading through disruption, advocating for L&D, or preparing for the future of work. Subscribe to the Kirkpatrick Podcast, share this episode with your network, and join us at the upcoming event to go deeper into performance-driven learning.   Learn more about the Kirkpatrick Model Watch the Show on YouTube! Submit your Questions/Stories: Do you have a question you would like us to answer on the Kirkpatrick Podcast? Have a story about how the Kirkpatrick Podcast or other Kirkpatrick events/programs have positively impacted your career? We would love to hear from you! Follow this link to submit your questions and/or stories, and we may just share them on the next episode of the Kirkpatrick Podcast.

What do you do when disruption shakes your organization — restructuring, new tech, shifting leadership — and the stakeholders you've relied on are suddenly gone? In this episode of the Kirkpatrick Podcast, I (Vanessa Alzate) reflect on lessons from the Training Officers Consortium and my own journey of building community in a new state. Disruption is inevitable, but the way we respond — especially in how we engage stakeholders — determines whether we survive or thrive.Stakeholder engagement isn't just a task on your to-do list. It's about community. In times of disruption, rebuilding relationships is harder, but it's also where resilience, alignment, and performance live. What You'll Learn: Why disruption isn't just economic — and how to spot it in your own organization. How stakeholder engagement mirrors building community in your personal life. The role of empathy and listening in strengthening fractured relationships. Why managers often resist training reinforcement (and what to do about it). Practical steps to proactively build and sustain stakeholder trust. How celebrating small wins can strengthen ownership and alignment. If you've felt frustrated by losing relationships, overwhelmed by disruption, or stuck in rebuilding mode, this episode is for you. ➡️ Listen now to learn how to turn disruption into opportunity. ➡️ Watch the video on YouTube ➡️ Subscribe for weekly insights on evaluation, leadership, and organizational performance. Learn more about the Kirkpatrick Model Submit your Questions/Stories: Do you have a question you would like us to answer on the Kirkpatrick Podcast? Have a story about how the Kirkpatrick Podcast or other Kirkpatrick events/programs have positively impacted your career? We would love to hear from you! Follow this link to submit your questions and/or stories, and we may just share them on the next episode of the Kirkpatrick Podcast.