321 The Psychology Behind “We Don’t Need It” (And How to Flip It Instantly)

Ever had someone tell you, “We don’t need that”? You’ll love this one. Art shares a hilarious old Century 21 commercial that nails one of the biggest sales mistakes out there — showing people what you want them to buy instead of what they actually want. Then he breaks down how to turn that around using simple, conversational questions that uncover real needs and make buyers lean in instead of tune out. This episode will help you stop creating objections before they ever happen — and start guiding real, natural conversations that lead to sales.

Ever catch yourself thinking, “Don’t blow this call” or “They probably won’t be interested anyway”? Those little thoughts can sabotage your success before you even say “hello.” In this episode, Art shares a powerful (and funny) story from the softball field that perfectly illustrates how negative suggestions, assumptions, and self-talk quietly kill sales results. You’ll discover: Why your brain acts on what you focus on—especially the negative. The dangerous assumptions salespeople make every day without realizing it. How your thoughts before a call shape your outcomes during it. The simple mindset shift that turns “don’t lose her” into “strike her out.” If you’ve ever let doubt, assumptions, or mental noise creep into your calls, this episode will help you catch it—and crush it—before it costs you another sale. Listen now and learn how to assume less, think better, and sell smarter.

Tired of sending follow-up messages into the void? Getting ghosted by prospects who seemed interested? The problem isn't your follow-up strategy—it's what happened BEFORE you needed to follow up. In this episode, you'll discover the tough-love truth about why people don't respond and the four non-negotiables that make follow-up unnecessary. Learn how to structure initial conversations so prospects can't ignore you without breaking their word. What You'll Learn: The Four Non-Negotiables for creating "response-proof" conversations Why getting ghosted is usually your own fault (and how to fix it) 6 proven recovery strategies when prevention doesn't work The psychology behind what makes people respond immediately vs. ignore completely Real-world scripts for high-status follow-ups that don't sound desperate Advanced tactics including the "Consultant Flip" and social proof pressure Perfect for: B2B sales professionals, consultants, and anyone who needs responses from busy decision-makers Stop chasing prospects and start creating conversations they can't ignore. Because the best follow-up is the one you never have to send. Resources mentioned: Smart Calling College at http://SmartCallingCollege.com

_*]:min-w-0 !gap-3.5"> Ever wonder why Scott in the next cubicle breaks every sales rule you've learned... yet consistently crushes his numbers? Why some reps can open calls with "Got a minute?" and get prospects leaning in, while others use perfect technique and get hung up on? In this eye-opening episode, sales legend Art Sobczak reveals the hidden psychology behind why rule-breakers often outperform rule-followers. What You'll Discover: The real reason "perfect" sales techniques sometimes fail spectacularly Why prospects can instantly sense desperation through the phone (even when your words are flawless) The 5 components of "command presence" that top performers naturally possess How your internal beliefs leak into your voice, tone, and timing without you realizing it Why "fake it till you make it" actually backfires in high-pressure sales situations The difference between acting confident and being confident (and why it matters more than any script) How to stop exhausting yourself trying to maintain a sales "performance" The identity transformation that turns techniques from forced to effortless Plus: The "Jim Furyk Effect" - why unconventional approaches sometimes work better than textbook methods, and what that means for your sales career. If you've ever felt frustrated watching less skilled reps outperform you, or wondered why your perfect pitch isn't converting, this episode reveals the missing piece that changes everything. Warning: This content challenges conventional sales wisdom and may fundamentally shift how you approach every prospect conversation. (The link to the transformation mentioned is http://UltimateSalesPro.com.)  

You know the feeling. You have calls to make, leads to follow up on, prospects to reach out to. But instead of picking up the phone, you find yourself staring at it like it's radioactive. Maybe you reorganize your desk. Craft another "perfect" email. Research prospects for the third time. Anything except dialing. Sound familiar? In this episode, Art reveals why this isn't a discipline problem, a laziness problem, or a motivation problem. It's something much deeper - and completely fixable. Discover the three hidden drivers that cause call avoidance, why willpower always fails, and the identity shift that transforms phone-fearful salespeople into confident professionals who actually look forward to making calls. You'll learn: The real reason you procrastinate on calls (it's not what you think) Why "forcing yourself" to take action always backfires The simple mindset shift that eliminates call reluctance forever How top performers naturally do what others struggle to force Plus: The story of a salesperson who went from dreading Mondays to saying "I actually look forward to my calls now." If you're tired of battling yourself every time you need to pick up the phone, this episode will change everything. (The site for the Ultimate Sales Pro Method is http://UltimateSalesPro.com)

What if you could never lose on a sales call again - even when prospects say no? Most salespeople approach calls with one goal: get the sale or appointment. When that doesn't happen, they feel rejected and start avoiding the phone altogether. In this episode, Art reveals the "Secondary Objectives" strategy that turns every conversation into a win. Whether you're building rapport, gathering intelligence, or learning about their decision process - you'll discover multiple ways to succeed on every call. Plus: A simple 3-call challenge that will eliminate call reluctance and transform how you approach prospecting forever. This tactical mindset shift comes straight from Art's Ultimate Sales Professional course and has helped thousands of salespeople become truly rejection-proof.

In this second part of Art's exclusive mastermind session recorded on a Mediterranean cruise, four extraordinarily successful entrepreneurs reveal the mindset shifts, identity traits, and beliefs that took them from startups to multimillion-dollar exits. Meet the panel: Tim Murphy - Built Presidential Pools from cleaning pools to 35,000+ pools and the largest pool builder in the US Tim Barone - Grew Vantage Mobility from $5M to $350M in wheelchair accessible vehicles Darren Wellborn - Scaled his civil engineering startup to 500+ engineers across 6 locations Louis Basile - Co-founded Wildflower Bread Company, growing from home kitchen recipes to 16 restaurant locations You'll discover: ✓ Why thinking of work as "fun" rather than work changes everything  ✓ The "zero debt" philosophy that eliminated fear and accelerated growth ✓ How to hire people smarter than you (and why most entrepreneurs struggle with this) ✓ The power of giving employees "a piece of the action" and why it creates unstoppable momentum ✓ Why "refusing to fail" doesn't mean avoiding risk—it means the opposite ✓ The mindset shift from "running in the business" to "running the business" ✓ How authenticity and curiosity become competitive advantages Key insight: These leaders didn't just build companies—they built cultures where employees became family, customers became advocates, and even competitors became allies. Whether you're a solopreneur, sales professional, or building a team, these battle-tested insights will shift how you think about success, leadership, and what it really takes to dominate your market. Part 1 (Episode 314) covered their strategies and tactics. Part 2 reveals the thinking behind the success.

Art takes listeners aboard a cruise ship for a unique mastermind session with four incredibly successful business people... friends of his who built and sold multimillion-dollar companies. This rare group conversation features: Tim Murphy - Built Presidential Pools from startup to 35,000+ pools and the largest pool builder in the US, selling twice over 35 years Tim Barone - Grew a handicapped van conversion company from $5M to $350M in revenue over 25 years Louis Basile - Founded and built Wildflower Bread Company into 16 locations over 28 years before selling in 2024 Darren Welborn - Started an engineering firm at 27, grew it to 500+ employees across six states, and sold at age 44 Each shares their sales philosophies and what set them apart from competitors.  Common themes emerge around the power of referrals, creating exceptional customer experiences, building strong company cultures, and the critical importance of employee retention and training. The group also discusses real-world examples of turning customer problems into opportunities and why "settling the claim" should be every company's philosophy. This is Part 1 of a two-part series, with Part 2, episode 315, focusing on the mindset and thinking patterns that separated these entrepreneurs from the pack.

Even top-performing sales pros feel it. Fear. Resistance. That creeping hesitation before hitting “send” or dialing the next number. In this honest, no-fluff episode, we’re talking straight about fear in sales—where it hides, how it disguises itself, and most importantly, how to stop letting it drive the bus. You’ll learn: Why fear isn’t your enemy—and how to turn it into motivation How disguised fear shows up as procrastination, perfectionism, or "just one more tweak" A powerful reframe to become rejection-proof (hint: it’s not about getting a yes) Why “feeling ready” is a trap—and how imposter syndrome really works The one tool fear absolutely hates (and how to use it every day) Whether you're brand new or a seasoned sales pro, this episode will give you practical, mindset-shifting tools to stop fear from calling the shots—and start showing up like the pro you already are.

Think you’re not in sales? Think again. In this episode, Art breaks down why everyone sells—whether or not it’s in your job title. You’ll discover the three big reasons people fear selling, how to reframe what sales really is (hint: it’s helping), and the five mindset and action shifts that let you sell naturally, confidently, and without ever feeling pushy. If you’ve ever influenced, advised, persuaded, or guided anyone… you’ve sold. Now let’s make sure you’re doing it the right way.