The human in the loop: A controller's view of AI

Bank of Montreal's Lisa Hofstatter outlines how controllership leaders can prepare for AI by first centralizing, standardizing, and automating core processes—grounded in a unified ledger, stronger data, disciplined governance, and trusted teams—while reskilling finance professionals, preserving human judgment, and maintaining financial reporting integrity at scale.

In a candid conversation, American Eagle Outfitters' Jim Keefer shares how starting with a clear vision—not technology—can guide finance transformation, accelerate the close, strengthen collaboration across controllership and FP&A, and unlock AI's value through better data, governance, and change management—while keeping human judgment and strong controls at the center.

In a thought-provoking conversation, GM Financials' Connie Coffey shares how AI, better data, and simplified processes can help finance teams deliver faster insights, strengthen controllership's strategic role, and make work more engaging—while keeping curiosity and critical thinking at the center.

In this episode, Nicole Morris, professor of practice and director of the IP & Innovation Clinic and the Technology Innovation: Generating Economic Results (TI:GER) Program at Emory Law, discusses innovation at the intersection of law, business, and emerging tech. From law school classrooms to in-house legal departments and the evolving dynamics of outside counsel relationships, Nicole breaks down what's changing, where some of the biggest opportunities are, and how leaders can take a more strategic approach to adoption.

In this episode, Regina Bynote Jones, senior vice president and chief legal officer of Archer-Daniels-Midland (ADM), talks with Resilient podcast CLO track host Don Fancher about pivotal moments in her career. She discusses facing an unexpected medical diagnosis and treatment, balancing a demanding information technology job with law school at night, and relocating for international roles. These experiences taught Regina invaluable lessons in perseverance, the importance of asking for help, and the power of community support.

In our latest leadership episode, Andy Dahl of Edwards Lifesciences, shares the importance of advocating for yourself and growing your own network.

Janene Asgeirsson, senior vice president, chief legal officer, and corporate secretary at Analog Devices, Inc., talks with Resilient CLO Track host Don Fancher about how she has led businesses through successful growth and transformation, and how fostering a culture of agility and innovation has helped her team embrace technological changes in the legal profession. Janene also emphasizes the importance of the CLO stepping beyond the traditional legal role to serve as a strategic advisor to the business.

Pilar Ramos, general counsel and corporate secretary at TelevisaUnivision, Inc., talks with Resilient CLO Track host Don Fancher about how her curiosity led her to pursue a career in law. Pilar also reflects on how building trusted relationships and learning lessons from all experiences—good or bad—have helped her advance in her roles.

In our latest leadership episode, Brent Hipsher, previously controller and now head of FP&A at Transamerica, has a keen interest on big efforts for an ERP implementation. He shares the importance of a dedicated transformation office and more.

Deloitte's Resilient Controller podcast welcomes guest Charles Carrington, Partner, Deloitte & Touche LLP, sharing why controllers are now finding sustainability reporting on their list of responsibilities, and how to deliver trustworthy information for stakeholders to make decisions based on.