
How AI Can Streamline Patient Experience and Medical Decisions | Ep483
Can AI revolutionize behavioral health without replacing therapists?
Dr. Bradley Block and Dr. Tristan Gorrindo dives into the transformative potential of AI in mental health care. Drawing from his extensive experience, Dr. Gorrindo discusses how AI can assist with subclinical issues through coaching-like support, streamline administrative tasks like intake and note-taking, and enhance patient-clinician connections by freeing up time for meaningful interactions.
While addressing fears of AI replacing physicians, he emphasizes the irreplaceable role of human therapists for severe mental illnesses, citing the importance of nonverbal cues and mirror neurons. Tune in for insights on AI’s current applications, future potential, and how to stay informed via resources like LinkedIn.
Three Actionable Takeaway:
- AI for Subclinical Support and Efficiency – AI tools, like chatbots, can provide coaching-style support for patients with mild issues (e.g., grief, stress) and handle administrative tasks (e.g., intake, note-taking), freeing clinicians to focus on severe cases like depression or psychosis. Dr. Gorrindo highlights that 50% of primary care visits involve behavioral health components, making AI a valuable tool for triaging and support.
- Preserving Human Connection – While AI can mimic empathy or mirror expressions, it struggles to replicate the neurobiological resonance (e.g., mirror neurons) critical for therapy in severe mental illnesses. Dr. Gorrindo notes that AI can enhance trust-building by offloading routine tasks, allowing clinicians to engage deeply with patients’ stories, as seen in examples like vestibular neuritis consultations.
Practical AI Integration – Tools like AI scribes and intake avatars (e.g., language-adaptive systems in Pennsylvania health systems) can be customized via prompt engineering to align with a clinician’s style, similar to training a medical student. Dr. Gorrindo stresses using HIPAA-compliant platforms (e.g., Google Gemini with a BAA) and staying updated via professional networks like LinkedIn.
About the Show:
Succeed In Medicine covers patient interactions, burnout, career growth, personal finance, and more. If you're tired of dull medical lectures, tune in for real-world lessons we should have learned in med school!
About the Guest
Dr. Tristan Gorrindo is a board-certified child and adolescent psychiatrist, CEO of Forza Behavioral Consulting, and former Chief Medical Officer of Optum Behavioral Care, where he led one of the nation’s largest behavioral health platforms. With over 25 publications and more than 100 national presentations, he advises health systems, payers, and organizations on behavioral health transformation, including value-based care, integrated delivery models, and digital innovations like AI. He remains active in national policy and clinical practice, emphasizing whole-person care that integrates physical and mental health needs.
LinkedIn: http://linkedin.com/in/tristanlg
About the Host:
Dr. Bradley Block – Dr. Bradley Block is a board-certified otolaryngologist at ENT and Allergy Associates in Garden City, NY. He specializes in adult and pediatric ENT, with interests in sinusitis and obstructive sleep apnea. Dr. Block also hosts Succeed In Medicine podcast, focusing on personal and professional development for physicians
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This medical podcast is your physician mentor to fill the gaps in your medical education. We cover physician soft skills, charting, interpersonal skills, doctor finance, doctor mental health, medical decisions, physician parenting, physician executive skills, navigating your doctor career, and medical professional development. This is critical CME for physicians, but without the credits (yet). A proud founding member of the Doctor Podcast Network!
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