Episode 450: How to Improve Client Retention in Your Online Coaching Business

In this week's episode I cover five fundamental areas that will help you improve client retention and keep coaching clients in your programme for longer. I break down why churn can quietly cost your business thousands, how to create early and ongoing results, build a 12-month vision for your clients, develop an educational journey, use community to increase commitment, and deliver the level of service that makes people want to stay. If you're constantly bringing in new clients just to replace the ones leaving, this is the part of your coaching business you need to fix.